eGain Communications Corp. (EGAN) is in the Technology Industry

eGain Comunications is engaged as a provider of customer service and contact center software. Co.'s software suite includes eGain Service 7.6™, which is available through licensed or hosted models such as applications for web self-service, email management, paper/fax management, chat, cobrowsing, short messaging service (SMS) and call tracking and resolution. These applications are built on the eGain Service Management Platform (eGain SMP™), a scalable next-generation framework that includes end-to-end service process management, multichannel, multi-site contact center management, and certified out-of-the-box integrations with call center, content, and business systems.