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- Increasing Efficiency In The Supply Chain For Short Shelf Life Goods
- Short shelf-life grocery goods present some of the biggest challenges for supply chain management due to a high number of product variants, strict traceability requirements, short shelf-life of the products, and the need for temperature control in the supply chain, and the large volume of goods handled. A Radio Frequency...
- White papers 2005-07-01
- Value-Changing Behavior: Getting the Habit
- Knowing what makes the company valuable is important, but it's not enough. Getting from knowing to doing requires real change. Given that the creation of value resides at the core of every company, it's amazing that we remain hung up in theorizing about how to do it, rather than rolling...
- White papers 2005-08-08
- Enterprise Resource Planning: Analyzing the Impact
- ERP systems are intended to provide standard application programmes that support the execution of activities throughout the organization. In theory they enable the integration of operations, through common data processing and communications protocols. The paper describes a study that set out to evaluate the performance impact of a SAP R3...
- White papers 2002-03-11
- Success Factors for Implementation of the Balanced Scorecard in a NHS Multi-Agency Setting
- Even though the balanced scorecard BSC has become a highly popular performance management tool, usage in local public sector National Health Service NHS organizations is still rare. This paper conditionally outlines some grounds in supporting such usage. In particular underlying conceptual concerns with the BSC system and its implementation pitfalls...
- White papers 2004-07-01
- Change Management Strategies for Successful ERP Implementation
- When implementing an enterprise resource planning ERP system, top management commonly faces an unwanted attitude from potential user's ± for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. This paper describes an integrated, process oriented...
- White papers 2002-08-13
- The Social Construction of Financial Statement Elements Under Private Finance Initiative Schemes
- An episode in the development of accounting for Private Finance Initiative PFI scheme transactions is explored from a social constructionist perspective. The "carrying" of meanings between sub-worlds of the financial accounting world through social processes, principally by means of the standard-setting body's conceptual framework, is shown to be implicated in...
- White papers 2002-10-02
- Assessment of TQM Implementation: Benchmarking Singapore's Productivity Leaders
- Much has been written about the importance of assessing total quality management TQM practices in organizations. Several studies on TQM assessment are found in the literature. However, there are none on a national TQM programme using a quality award-based instrument. This paper assesses the TQM implementation level of productivity leaders,...
- White papers 2000-08-31
- Enterprise Systems and Ongoing Process Change
- Enterprise systems packages have long been associated with process change. A survey of 163 organizations and detailed interviews with 28 more suggests that enterprise systems were still being implemented even among early adopters of the technology, and that process change was being undertaken on an ongoing basis. After the prerequisites...
- White papers 2005-01-31
- Corporate Identity, Corporate Branding And Corporate Marketing
- In addition to articulating the understanding of the attributes regarding a business identity (the umbrella label used to cover corporate identity, organizational identification and visual identity) the article outlines the characteristics of corporate marketing and introduces a new corporate marketing mix based on the mnemonic "HEADS". In addition, the paper...
- White papers 2003-08-01
- The Direct Marketing Direct Consumer Gap: Qualitative Insights
- The need to explore consumer reactions to any form of marketing is central to the marketing concept and this paper reports part of an industry-funded project to investigate how consumers interact with direct marketing. Consumers generally take a pragmatic view of marketing activity, but at the same time they are...
- White papers 2001-07-31
- How DuPont Used Insights From Needs-Based Research to Redefine Brand, Business
- This article provides an insight into how DuPont Performance Coatings DPC, a leading supplier of paint systems to the global automotive industry, used customer insights to reposition its brand. DPC undertook an extensive and rigorous analysis of its markets, brands and most importantly, its customer and the benefits they seek...
- White papers 2004-11-08
- Extending Your Brand by Optimizing Your Customer Relationship
- The role of brand as more than just a marketing communications icon is increasingly obvious to leading businesses. Brand drives nearly two-thirds of customer purchases and impacts nearly every function area of the business. It stands to reason that extending the equity of brand will fuel growth while allowing business...
- White papers 2002-03-08
- Lessons From Benchmarking Environmental Performance at Automobile Assembly Plants
- The purpose of this paper is to better understand benefits and problems with different approaches to benchmarking environmental performance in manufacturing. This paper shares the experience of a research program developing environmental benchmarking measures for the automobile industry. In this paper, these options are categorized into four general categories: regulatory,...
- White papers 2005-04-12
- Selecting Internal and External Supply Chain Functionality
- Anecdotal evidence suggests that the use of the external Supply Chain SC functionality offered by business-to-business Electronic MarketPlaces EMPs results in improved efficiencies and reduced costs in supply chains. Anecdotal evidence also suggests, however, that most of the benefits offered by EMPs could also be achieved by an increase in...
- White papers 2005-09-06
- Goal Setting With Six Sigma Mean Shift Determination
- A comprehensive approach to quality goal setting is presented that is consistent with Motorola's six-sigma metric development. In particular, process mean shifts are determined and incorporated into the goal setting process. Methodology includes basic probability theory, statistical control charts, and capability indices. Data for an aircraft part consisting of hundreds...
- White papers 2004-11-19
- ERP Systems and the University as a "Unique" Organisation
- Enterprise Resource Planning ERP systems are widely used by large corporations around the world. Recently, universities have turned to ERP as a means of replacing existing management and administration computer systems. This paper provides analysis of the rollout of an ERP system in one particular institution in the UK, the...
- White papers 2004-03-14
- Knowledge Sharing and Strategic Capital: The Importance and Identification of Opinion Leaders
- This paper seeks to propose that the success of an organization's knowledge-sharing strategy and the magnitude of its strategic capital are critically dependent on its having the capability to visualize relationship-networks among its employees, and means to identify and leverage, as appropriate, patterns of positive or negative influence. Utilization of...
- White papers 2005-10-10
- Manufacturer Channel Management Behavior and Retailers' Performance: An Empirical Investigation of Automotive Channel
- Retailers work directly with consumers. As a consequence, knowing what customers want and need and serving them appropriately are prerequisites for their success. A retailer's attention to the market will have a direct effect on how well it serves their customers and its overall business performance. A performance-oriented supplier requires...
- White papers 2003-04-14
- Intellectual Capital ROI: A Causal Map of Human Capital Antecedents and Consequents
- This paper describes the results of a ground-breaking research study that measured the antecedents and consequents of effective human capital management. The research sample consisted of 76 senior executives from 25 companies in the financial services industry. The results of the study yielded a holistic causal map that integrated constructs...
- White papers 2002-09-20
- Subcultures and Employment Modes: Translating HR Strategy Into Practice
- Past research suggests that most culture change efforts proceed with limited attention to the pluralistic nature of contemporary organizations. This paper argues that the relationship between organization subcultures and the implementation of new HR strategies into HR practice has not been adequately explored because of the lack of a comprehensive...
- White papers 2002-12-09
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