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- Train Your Brain To Succeed at Sales!
- In my recent post "Ten Ways to Get Insanely Motivated", the first of the ten ways "Condition Your Mind" may have seemed a bit mysterious. In fact, conditioning your mind is easy, according to Jeff Keller, author of the bestselling book Attitude is Everything. Here...
- Blog posts 2008-04-02
- Manage Emotions = Big Money.
- If you're going to sell at the highest level, you can't afford to let negative emotions reduce your level of motivation or worse intrude upon your performance during a key customer meeting. In a previous post, "Don't Believe in Rejection," I explained how Art Mortell, author of the bestseller...
- Blog posts 2007-11-27
- Understanding and Developing Emotional Intelligence
- Although Daniel Goleman popularized the concept of Emotional Intelligence EI with the publication of his book in 1995, its origins can be traced to two researchers: John D. Mayer of the Department of Psychology at the University of New Hampshire and Peter Salovey, of the Department of Psychology at Yale...
- Articles 2007-11-14
- Managing Anger at Work
- Anger is an emotional reaction to a threat, whether real or perceived. When it is triggered, it often results in a sudden outburst of energy directed against the person or thing that caused it—or something that symbolizes that person or thing. Anger is reactive. Therefore, it is usually expressed before...
- Articles 2007-11-09
- How Are the Best Decisions Made?
- According to many management experts, including a great number represented in our own BNET business library, when you need to make an important decision, a dispassionate consideration of the likelihood of various outcomes and their probable costs and benefits is the best way to go. If this...
- Blog posts 2007-09-13
- Is Conflict Prevention The Same As Conflict Avoidance
- Often, issue driven conflict turns into emotion based conflict, and that's one thing we need to make sure doesn't happen. The reason is simple. Emotion based or personality based conflicts are very difficult to deal with, with a relatively low probability of resolution. It's not impossible perhaps nothing is impossible,...
- White papers 2009-01-01
- How Emotions Make Decisions
- If you can't feel the electricity charging the atmosphere in your workplace, then you've lost touch with your senses. Equal amounts of fear of the global financial crisis and excitement for a brighter future have come together for a perfect emotional storm. Most leaders almost never consider how emotions affect...
- White papers 2009-01-01
- Surviving Job Search Stress
- Searching for a job can evoke a range of emotions. If you are searching for a job, then you may often be more open to negative and depressing emotions like anger and shame, instead of positive emotions. These emotions may rise and ebb, only to resurface again later. Searching for...
- White papers 2008-01-01
- The Power Of Story Telling In A Presentation
- Appealing to emotions is the most powerful way to transfer learning in an information cluttered training or presentation. A compelling story woven with a lot of information in the telling with a conclusion that appeals to the emotion can permanently etch the learning in an otherwise unresponsive training or meeting...
- White papers 2008-01-01
- Emotional Intelligence Pertaining To The Management Of Emotions In Daily Life
- Emotional Intelligence is a critical part of intelligence that we must use everyday. Emotional intelligence is defined as "Is the ability to perceive emotions; to access and generate emotions so as to assist thought; to understand emotions and emotional knowledge; and to reflectively regulate emotions so as to promote emotional...
- White papers 2008-08-13
- Calming Down |Leila's House of Corrections
- Passionate managers sometimes let their emotions get the best of them. Learn how to stay cool, even when you want to explode. If you have questions or suggestions for future video topics, Leila wants to hear from you.
- Videos 2008-05-19
- Emotions at Work |Leila's House of Corrections
- During times of upheaval, it can be difficult to keep emotions in check. Three best practices--not ignoring emotions, realizing they're hard to prevent, and determining the source of the pain—can help turn your employees' stress and anger into passion. If you have questions or suggestions for future video topics,...
- Videos 2009-01-14
- Cracking the Colour Code
- A joke extracted from a talk by Charlie Munger, Warren Buffet’s partner: Then there was the guy who sold fishing tackle. I asked him, "My God, they're purple and green. Do fish really take these lures?" And he said, "Mister, I don't sell to fish." ...
- Blog posts 2009-06-10
- How to Control Your Temper in High Stress Times
- The Find: Tough economic times often lead to loads of stress at work; here's how to handle negative emotions in the moment to avoid less than constructive responses like lashing out at colleagues. The Source: A conversation between leading executive coach Marshall Goldsmith and Mark Maraia, a...
- Blog posts 2008-12-09
- The NY Times Seconds That Emotion
- About three years ago, my oldest son introduced me to one of most creative uses of the web I'd seen up until that time, a site called We Feel Fine. The essence of this project is a data collection engine that crawls the web every few minutes "harvesting" human emotions...
- Blog posts 2009-01-16
- Temperament is More Important than Transient Emotions
- As I said in my previous blog, I found The Emotionally Intelligent Manager: HOW TO DEVELOP AND USE THE FOUR KEY EMOTIONAL SKILLS OF LEADERSHIP by David R. Caruso and Peter Salovey a disappointing read, along with almost half of the 37 reviewers on Amazon.com. I believe...
- Blog posts 2009-02-02
- Step 1: Self-awareness - Lifting Your EI
- I have stated previously that I don't like the Mayer-Salovey Emotional Blueprint model that EQ Emotional intelligence Quotient comprises the four abilities of being able to identify, use, understand and manage emotions. I am much happier with Daniel Goleman's model that describes EQ as comprises four steps: ...
- Blog posts 2009-02-09
- Step 2: Self-management — Lifting Your EI
- Knowing the dominant and weak core emotional drives of your temperament is the important first step in lifting your EQ Emotional intelligence Quotient. However, the second step of learning to control and moderate your core emotional drives is even more important. In previous blogs I have mentioned...
- Blog posts 2009-02-11
- Don't Regret Regret -- It's Good for You!
- Some philosophies teach us to live in the moment, which should be an excellent touchstone for managers. Emotions like longing and regret just take us away from the here and now; they are things we cannot control. But brain science is showing us something different. According to...
- Blog posts 2009-03-23
- Is Saturday the Best Book on EQ?
- One of my major criticisms of the Salovey-Meyer model is that it has too much focus is on transient emotions and too little time is spent on temperament, which is our genetic predisposition to reacting emotionally. Only about 3% of The Emotionally Intelligent Manager is spent on this topic....
- Blog posts 2009-03-23
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