You probably don't stay up at night crying that people at work don't like you. But you might worry that your team's productivity will suffer if members get caught up in emotional responses -- particularly if one "bad" apple starts contaminating the whole bunch. Rest assured; it's actually a good thing if...
From the executive summary: Burnout is a term familiar to employees at nearly all organizational levels these days: it is the physical or emotional exhaustion that results from long-term stress or frustration. Unfortunately it can be an occupational hazard for people charged with knowledge-empowering a company. A knowledge champion may...