BNET Industries
Last Fiscal Year Sales:$750.0K
- Private
- US
Dow Jones Description
CRM is an acronym for Customer Relationship Management. Organizations hoping to improve their sales and customer relationships often use CRM software to better manage these interactions. There are two common classes of CRM software: - Sales Force Automation - Customer Service & Support Sales Force Automation (SFA) solutions are designed to help sales organizations manage their sales processes. Most SFA packages have very basic functionality and do little more than help a sales rep organize sales contacts. However, an emerging class of SFA solutions has robust features that help facilitate the entire sales process. These solutions empower both front line sales reps and sales managers. A true SFA system will help simplify a sales rep's day by taking on the burden of many tedious tasks like gathering, categorizing and distributing sales leads. Sales management also benefits by using a full-featured SFA with the ability to view, forecast and report on the entire sales pipeline as well as measure the performance of each sales rep. Customer Service & Support (CSS) solutions are designed to help facilitate customer interactions with a Help desk or service and support representatives. CSS helps by automating customer incidents originating as service requests, complaints and other types of information requests. ...
CEO and Co-Founder
Paul JohnstonNumber of Employees 2
Contact Information
1011 Western Ave Ste 800
Seattle, Washington 98104
1 206 245 2300
Peer Companies
NAICS Code Cemeteries and Crematories: 812220
News & Analysis
Filter by
entellium and marketing - All News and Analysis
Change Business Directions to Ride Out the Downturn
BNET
- 2008-10-24
Every company looks at changing course when its business gets sour. In such a downturn of one, when a company sees its market position wobble, changing course may become its only option. We've seen companies like Apple, IBM and Nintendo survive their own downturns of one, do something creative and...
CRM Evaluation Guide: 100+ Questions Consultants Get Paid To Ask
BNET
- 2006-05-04
Evaluating and selecting a Customer Relationship Management CRM solution among so many vendors is a challenge. There are many ways to make a bad decision and only a few to make a good one. To help simplify this process, this paper includes a comprehensive methodology and detailed CRM checklist, designed...
Entellium CRM Rescues Prepared Response, Inc. from Salesforce.com; Emergency Response Software Company Selects Entellium for Sales, Customer Service and Marketing Automation
- 2005-09-01
SEATTLE -- Entellium Corp. (http://www.entellium.com) announced today that Prepared Response, Inc., a developer of emergency response solutions for the public and private sector, has chosen Entellium over Salesforce.com (NYSE: CRM) after an extensive side-by-side "bake-off" between the two applications. Prepared Response will deploy Entellium eSalesForce for sales and marketing, in...
Entellium Names Former Sprint Executive as Vice President of Sales and Marketing for North America
- 2004-07-02
SEATTLE -- Natalee Roan, brings extensive telco experience in running national Channel, Sales, Customer Retention and Marketing programs
- 1
Decision Makers
| Name (plus bio) | Position |
|---|---|
| Paul Johnston | CEO and Co-Founder |
| Dave Scott | Senior Vice President of Sales and Marketing |
| Peter Wolf | Vice President of Sales |
| Roland Hor | Vice President of Product & Technology |
| Terry Murphy | Vice President of Customer, Experience |
| Charles Gregory | Cofounder |
| Nancy Crownover | Sales Assistant, Inside Sales |
| Parrish Jones | |
| Jonathan Roberts | Director |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Michelle Goldberg | Board director |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | CEO and Co-Founder | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Senior Vice President of Sales and Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Vice President of Sales | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Vice President of Product & Technology | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Vice President of Customer, Experience | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Cofounder | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Sales Assistant, Inside Sales | Current |
| Organization | Position | Status |
|---|---|---|
| Entellium, Ltd. | Current |
| Organization | Position | Status |
|---|---|---|
| Guided Speech Ivr | Founder | Current |
| Ignition Partners | Founder | Current |
| Speechforms Inc. | Founder | Current |
| Hyperquality, Inc. | Founder | Current |
| Ignition Incorporated | Founder | Current |
| Ignition Incorporated | Partner | Current |
| Airwave Wireless, Inc | General Partner | Current |
| Amp Solutions Inc | General Partner | Current |
| Airwave Wireless, Inc | Chair | Current |
| Amp Solutions Inc | Chair | Current |
| Guided Speech Ivr | Board of Directors | Current |
| Speechforms Inc. | Board of Directors | Current |
| The Epiphany School | Board of Directors | Current |
| Remote Control Mail | Board of Directors | Current |
| Document Command, Inc. | Board of Directors | Current |
| Hyperquality, Inc. | Board of Directors | Current |
| Intellisist, Inc | Board of Directors | Current |
| Entellium, Ltd. | Director | Current |
| Intelligent Results, Inc. | Director | Current |
| Docusign, Inc. | Director | Current |
| Clearsight Systems, Inc. | Director | Current |
| Ignition Incorporated | General Manager | Former |
| Microsoft Corporation | General Manager | Former |
| University of Washington | B.A. In History | Former |
| Organization | Position | Status |
|---|---|---|
| Ignition Incorporated | Partner | Current |
| Ignition Partners | Partner | Current |
| Ignition Incorporated | Principal | Current |
| Mpire Corporation | Principal, Ignition Partners | Current |
| Ignition Partners | Board of Directors | Current |
| Entellium, Ltd. | Board director | Current |
| Visible Technologies LLC | Board of Directors | Current |
| Mpire Corporation | Board of Directors | Current |
| Ignition Incorporated | Board of Directors | Current |
| Jobster, Inc. | Board of Directors | Current |
| Microsoft Corporation | independent consultant | Former |
| Microsoft Corporation | Independent Consultant | Former |
| A.T. Kearney, Inc. | Management Consultant | Former |
| Harvard University | M.A. Degree | Former |
| Harvard University | B.A. Degree | Former |
| Columbia University | B.A. Degree | Former |
Industry Transcripts by Seeking Alpha
-
Hansen Medical, Inc. Q3 2009 Earnings Call Transcript
on Dec 18, 2009about HNSN
-
Synergetics USA, Inc. F1Q10 (Qtr End 10/31/09) Earnings Call Transcript
on Dec 16, 2009about SURG
-
Cantel Medical Corp. F1Q10 (Qtr End 10/31/09) Earnings Call Transcript
on Dec 09, 2009about CMN
-
The Cooper Companies, Inc. F4Q09 (Qtr End 10/31/09) Earnings Call Transcript
on Dec 08, 2009about COO
-
Medtronic Inc. F2Q10 (Qtr End 10/30/09) Earnings Call Transcript
on Nov 24, 2009about MDT
Glass Door
Health Care Industry Companies
| Company | Employer Rating |
| Kaiser Permanente |  |
| Boston Scientific |  |
| WellPoint | |
| UnitedHealth Group |  |
| CIGNA | |
IndustryTop Rated
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