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	<title><![CDATA[enterprise relationship management Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to enterprise relationship management]]></description>
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		<title><![CDATA[Fiserv Says Sterling Financial Corp. Chooses Enterprise Relationship Management Platform to Support Relationship Management Strategy and Organic Growth Initiatives]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_25/ai_n15733440]]></link>
		<description><![CDATA[PITTSBURGH -- Fiserv Customer Centered Solutions Fiserv CCS, the customer relationship management CRM unit of Fiserv, Inc. (Nasdaq:FISV), has expanded its relationship with Sterling Financial Corp., Lancaster, Pa.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 25 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/fiserv+inc..html"><![CDATA[Fiserv Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">FISV</category>
		<category domain="tickers">FISV</category>
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		<title><![CDATA[Fiserv Expands Relationship with Lexington State Bank; North Carolina Bank Installs Enterprise Relationship Management Suite to Drive Business Process Changes]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_30/ai_n14938403]]></link>
		<description><![CDATA[PITTSBURGH -- Fiserv Customer Centered Solutions Fiserv CCS, the customer relationship management CRM business of Fiserv, Inc. (Nasdaq: FISV), has expanded its relationship with Lexington State Bank, Lexington, N.C. Lexington State Bank is implementing the browser-based Enterprise Relationship Management Software Suite - a solution designed to improve the customer experience,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 30 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[business process]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/fiserv+inc..html"><![CDATA[Fiserv Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">FISV</category>
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		<title><![CDATA[New Enterprise Relationship Management Suite from Fiserv Customer Centered Solutions Designed to Address Service and Sales Issues]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_May_16/ai_n13719431]]></link>
		<description><![CDATA[PITTSBURGH -- Fiserv Customer Centered Solutions CCS, the customer relationship management CRM business of Fiserv Inc., (Nasdaq: FISV), has introduced the Enterprise Relationship Management ERM Suite, an integrated product line designed to address service and sales issues facing CEOs.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 16 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/fiserv+inc..html"><![CDATA[Fiserv Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">FISV</category>
		<category domain="tickers">FISV</category>
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		<title><![CDATA[Summit Rolling Out Contact Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_km3607/is_200503/ai_n14768884]]></link>
		<description><![CDATA[Summit Information Systems, a unit of Fiserv, Inc., has rolled out the first phase of its new contact management solution. This critical component known as the Enterprise Relationship Management ERM Suite, has been developed through a strategic collabo Summit Information Systems, a unit of Fiserv, Inc., has rolled out the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 28 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/fiserv+inc..html"><![CDATA[Fiserv Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/summit.html"><![CDATA[Summit]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">FISV</category>
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		<title><![CDATA[Four of the Top Five eCommerce Integrators Choose Kana to Provide Enterprise Relationship Management Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2000_Oct_17/ai_66147661]]></link>
		<description><![CDATA[Business Editors, High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 17 Oct 2000 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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		<title><![CDATA[KPMG Consulting and Kana Announce Strategic Alliance To Deliver Enterprise Relationship Management Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2000_Sept_19/ai_65295470]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 19 Sep 2000 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/kpmg+international.html"><![CDATA[KPMG International]]></category>
		<category domain="http://resources.bnet.com/topic/strategic+alliance.html"><![CDATA[strategic alliance]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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		<title><![CDATA[Sagent Names USinternetworking as its Enterprise Relationship Management Outsourcer]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1998_Oct_26/ai_53120928]]></link>
		<description><![CDATA[ANNAPOLIS, Md.--BUSINESS WIRE--Oct. 26, 1998--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 26 Oct 1998 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/usinternetworking+inc..html"><![CDATA[USinternetworking Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">USIXQ</category>
		<category domain="tickers">USIXQ</category>
	</item>
	<item>
		<title><![CDATA[Fleming Fund Management SA Selects Siebel to Enhance Global Enterprise Relationship Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1998_Sept_2/ai_50280425]]></link>
		<description><![CDATA[SAN MATEO, Calif.--BUSINESS WIRE--Sept. 2, 1998--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 02 Sep 1998 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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