Knowledge management, popularly known by its acronym KM, as is known nowadays, is only few years old and is a distinct contribution of the private sector where the concept of knowledge as a "Competitive advantage of the firm" and "Knowledge capital" hold the sway. It is only that Knowledge Management...
In January 2005, the London Borough of Haringey engaged Capgemini to help steer its e-Government programme to create better services. At the same time, Capgemini was asked to bring Customer Relationship Management CRM and Siebel expertise to upgrade the Council's existing system and develop new CRM processes. Capgemini worked with...
The non-integrated nature of Local Government Authority LGA Information Systems IS is strongly associated with the inconsistency and duplication of data, reduction in data integrity and quality, and high operational and maintenance cost. The reason is that legacy IS within the LGAs are usually tailored to support particular business processes...
In order to provide more efficient government and better services to citizens, public administrations and agencies have invested in Enterprise Resource Planning ERP systems as their basic technological infrastructure for e-government. The interest generated by the ERP phenomenon in the public sector, and the particularities of this sector make specific...
In last few years there has been much concern and debate with regards to the approaches taken by the UK government for the redevelopment of the National Health Service NHS. Taking the viewpoint that Information Technology will provide all of the solutions for modernising a predominantly paper based domain, has...
The e-government revolution has been building for many years. The key components have been web technologies, delivering consistent user experiences for both the public and government staff, alongside open standards that make it easier to link new and legacy applications into a single information framework. The UK is saturated with...
This report explores the prospects of mobile government (m-government), an extension of the growing movement toward electronic government (e-government). Specifically, the paper looks at the current-status of mobile-technology applications at the state level, reviewing the relevant literature on m-government and some best-practice examples, particularly in the area of emergency management...
Service innovations increasingly rely on cross-boundary collaborations among government agencies, the private sector, and nonprofit organizations. Within the advent of e-government, these attempts to improve public services now make extensive use of advanced information technologies. This overview summarizes an in-depth guide that was developed from the results of a multinational...
Leaders in government have looked to "eGovernment" as their best hope for "doing more with less." As a result, Web portals are now a common method for providing online services to the public. The paper highlights that working alongside a long a large number of partner organizations, which includes leading...
In a poll conducted for the Council for Excellence in Government, only 34 percent of citizens were familiar with electronic government. Though they may be going publicly unnoticed, e-government initiatives are changing the way that the public sector works and interacts with citizens, businesses, and other governments. This article introduces...
Metadata is information about information, but more usually it is a selection of useful information about a document, usually electronic, within that document itself. This report focuses on the e-GMS, which means the electronic Government Metadata Standard - the description of how and where metadata must be applied. The report...
In today’s world, the phrase “agile government” cannot be an oxymoron. Political, societal, economic, and technological forces are affecting governments and their decisions with increasing speed. But some government agencies see these challenges as an opportunity to revolutionize the way they do business, adopting strategies, the flexibility of their resources...
E-government may be uncharted territory for some local governments, but many believe, it clearly holds potential for improving the way government works. Across New York State, officials from local and county governments are trying to realize this potential by finding the best way to implement e-government. Governments of all sizes,...
Since the mid 1990s governments around the world have been executing major initiatives in order to tap the vast potential of the internet for the distinct purpose of improving and perfecting the governing process. Like the personal computer, the internet has become an indispensable tool in the day-to-day administration of...
Policies about online government information came, front and center following September 11th. Many government agencies removed information from their Web sites and began to scrutinize any new information. This document provides a thought-provoking examination of how information policy issues were reassessed in response to events of September 11. In this...
Infrastructure, political mandate, and internal organization influence how a country manages e-government. E-gov goes by different names in different countries: In Hong Kong it is called "electronic service delivery"; in Australia it is known as "government on line"; and in India it is called "electronic government." In this article, the...
Ingres Board to Be One of the First Contributions to the OSOR Repository MUNICH, Germany & REDWOOD CITY, Calif. -- Ingres Corporation, a leading provider of open source database management software and support services, today announced its support of the European program for the promotion of open source...
nuBridges, the secure eBusiness authority,announced today that its nuBridges ExchangeTM C.S. 3.4 and nuBridgesExchange iTM 3.2 software solutions for B2B integration havecompleted the AS1-2Q08 Interoperability certification and are now DrummondCertified®. The nuBridges products are two of five newly certified AS1 products fromthree software companies...
PalmTree, Inc., a leader in On-DemandCompliance Software, announced today that it will now offer three editionsof the e-Governance+ software. e-Governance+ is a highly customizable,world class compliance software solution that can standardize andstreamline any compliance process. In the spirit of continuousimprovement, the three editions will provide a...
ORLANDO, Fla. -- Gemalto, the world leader in digital security, today announced Instant Badge Issuance IBI--a smart card identity badge creation system that complements Microsoft's Identity and Access solutions and enables enterprises to produce employee IDs locally in minutes. In addition to printing graphics and personalizing applications...
