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- OPT and Lockheed aim for utility-scale wave power
- New Jersey-based Ocean Power Technologies OPT has signed an engineering services deal with Lockheed Martin to adapt OPT’s wave energy systems for utility-scale power projects. Lockheed is providing expertise in systems integration, lean manufacturing, and test and optimisation analysis. The partnership builds on a deal signed in January to...
- Articles 2009-10-13
- Measuring Performance in Chaotic Networks
- This white paper briefly explores the use of BPO as a discipline and supply chain event management as a technology to build a risk management framework for chaotic networks. BPO is used to set process standards and operational expectations at the interface. This allows each order-to-delivery-to-cash cycle to be executed...
- White papers 2003-07-26
- BPO Relationships
- Outsourcing business processes hits much closer to home than simply outsourcing IT. Here is how some executives balance the risks and rewards. In the rush to outsource, many companies fail to recognize the myriad risks posed by shifting critical business processes like HR, finance, accounting, and supply-chain systems to providers...
- White papers 2003-09-03
- Customer Relationship Management: Managing Your Customer Relationships With Business Process Outsourcing
- Business process outsourcing, or contracting with an external organization to take primary responsibility for providing a business process or function, is not new in customer care. Organizations have long contracted out highly structured call center processes. These arrangements have helped organizations cope effectively with fluctuating capacity demands, reduce costs by...
- White papers 2002-01-01
- Two Major Errors That Companies Make In Outsourcing Services
- With increasing momentum, companies in the West are going overseas to buy services ranging from customer contact at call centers to complex financial analyses. One of the toughest challenges that confront companies that outsource work to an overseas Business Process Outsourcing BPO provider is measurement of the results. The paper...
- White papers 2003-03-12
- Service Supply Chain Strategies To Increase Corporate Profitability
- The increasing awareness of strategic value of service has directed the focus of companies to service supply chains. The service supply chain includes the appropriate service parts, customer engineers, and infrastructure for material movement and storage, repair, transportation, information systems, and communication. The paper discusses the unique challenges of service...
- White papers 2004-06-15
- Rural Community-Based Home Health Care and Support Services
- This white paper is intended to facilitate the sharing of ideas on issues relevant to community-based home health care needs and support services for rural residents. Specifically, the paper addresses the problem of unmet health care and support needs of a rapidly expanding rural elderly population. It is well known...
- White papers 2001-08-01
- Benefits and Costs of Research: A Case Study of Construction Systems Integration and Automation Technologies in Industrial Facilities
- This report focuses on a critical analysis of the economic impacts of past, ongoing, and planned research on BFRL's construction systems integration and automation technologies CONSiAT major product. The CONSiAT major product is an interdisciplinary research effort within BFRL?in collaboration with the Construction Industry Institute, the private sector, other federal...
- Case studies
- Five-Year Transmission Research and Development Plan: Public Interest Energy Research Program Energy Systems Integration Team
- The California Energy Commission, Public Interest Energy Research PIER Energy System Integration ESI program, recognizing the importance of some critical transmission problems, developed the Five-Year Transmission Research Plan. The plan will be used to guide and coordinate the program's public interest research activities and focus the research on the highest...
- White papers 2003-11-01
- Armed Forces Recreational Center Uses Federal Government ESPC to Achieve Goals
- Shades of Green is a 216,050 square foot resort facility with 287 rooms. The resort is operated by the United States Army for the benefit of active and retired military personnel. Shades of Green is located at the Walt Disney World Resort. The project objective is to reduce operating costs,...
- Case studies
- The Trade and Employment Implications of a New Aircraft Launch: The Case of the Boeing 7e7
- This paper offers a critical commentary on the launch process for a large commercial aircraft LCA. Using the Boeing 7e7 as an example, the paper argues that the contemporary launch process bears little resemblance to previous practices. Specifically, the launch process involves both the domestic and foreign subsidies because US...
- White papers 2003-12-01
- Bulgarian Solar Thermal Market Development Plan
- The most common application of solar thermal systems is to produce domestic hot water, for hotel services and in households, hospitals, nursing homes, campsites, sports facilities, etc. Despite their large potential and the many projects demonstrating their feasibility, systems specifically for heating swimming pools are not yet in widespread use....
- White papers 2004-07-16
- Benefits and Costs of Research: A Case Study of Construction Systems Integration and Automation Technologies in Commercial Buildings
- This report focuses on a critical analysis of the economic impacts of past, ongoing, and planned research on BFRL's construction systems integration and automation technologies CONSIAT program. The CONSIAT program is an interdisciplinary research effort within BFRL-in collaboration with the Construction Industry Institute, the private sector, other federal agencies, and...
- White papers 2001-12-01
- FSI Business Process Outsourcing
- With this focus, companies are turning more and more to business process outsourcing to outsource processes such as human resources, payroll and printing, so that they can pull ahead of their competitors. Which is why the company have set up Business Process Outsourcing BPO services which address the business needs...
- White papers 2005-06-16
- Bloopers, Blunders and Lessons Learned in Integration
- Material Handling Integration today is a competitive industry, one where companies increasingly demand variety, availability, convenience, quality, and affordability. Companies demand performance and results. This allows no margin for errors and requires enhanced sophistication and skill in Material Handling Integration. Yet many companies have attempted to perform their own material...
- White papers 2001-02-16
- Ease of Integration: A Key Principle for BPM
- The ease of integrating into existing and future systems will be critical for extending business process management BPM as the pervasive platform for developing new solutions. The model for application integration will be a many to one approach. Build the application integration interface once and then provide it to the...
- White papers 2004-01-01
- Working With Wyeth to Establish a High-Performance Drug Discovery Capability
- Wyeth is one of the world's largest research driven pharmaceutical and health care products companies. The company wanted to improve its clinical data management capabilities to generate a better performance in its drug development processes. Accenture quickly set out to work with Wyeth to establish a first-of-its-kind business process outsourcing...
- Case studies
- Collaborative Commerce: Compelling Benefits, Significant Obstacles
- Even after the dotcom burst, Collaborative Commerce is gaining ground as it increases revenue, reduces cost and catalyses customer retention. Amazingly enough, only a few companies have very high levels of Collaborative Commerce. This white paper explains the trends in Collaborative Commerce, its advantages and future possibilities, and the possible...
- White papers 2004-02-28
- Health Alliance Medical Plans: Health Insurance Provider Migrates to Microsoft Integration Solution and Reduces TCO
- Accredited as Excellent by the National Committee for Quality Assurance for 10 years running, Health Alliance Medical Plans administers a wide variety of health plans for more than 245,000 individuals. The cost and difficulty of maintaining its existing application integration engine limited the organization's ability to exchange data securely with...
- Case studies
- Centralizing E-Commerce
- As part of a major reorganization, British Petroleum BP America decided to outsource support and maintenance of its Information Technology IT functions and systems. Included in the decision was an extensive Electronic Commerce and Data Interchange (EC/EDI) application with many trading partners and transaction sets. BP America asked CTG to...
- Case studies 2003-06-01
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