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• Oncontact Software Case Study: Las Vegas Convention & Visitors Authority

  The city of Las Vegas is one of the country's top tourist and convention destinations. In fact, in recent years the Las Vegas hotel occupancy rate has rested at more than 92.5 percent with the overall national rate trailing in the 60 percentile. The city's success is no accident. The...

  Case studies

  Tags: Las Vegas, Oncontact Software Corp., City, Policies And Procedures, Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Human Resources, Marketing, Software

• Oncontact Software Case Study: Base Connections

  Base Connections is an extremely successful Telemarketing company that has been operating since 1994 and has maintained an impressive 75% growth from year to year. The problem that the company identified was while its agents could handle virtually any task handed to them, the flat-file database system being used to...

  Case studies

  Tags: Data Management, Hardware, Marketing, Storage, Enterprise Software, Databases, Customer Relationship Management (CRM), Advertising & Promotion, Telemarketing, Base Connections, Oncontact Software Corp., Software, Marketing Research

• Oncontact Software Case Study: Old English Pawn (OEP)

  The Old English Pawn broking Company OEP provides pawn broking services. They operate with five branches and a headquarter office. OEP had been using a customized FileMaker database as a Pledge-Issuing and Tracking System. This system was duplicated across all the branches and was straining to meet the company's needs,...

  Case studies

  Tags: Software, Marketing, Advertising & Promotion, Enterprise Software, Customer Relationship Management (CRM), Oncontact Software Corp.

• Oncontact Software Case Study: Carfax

  Carfax has revolutionized the used car industry with its Vehicle History Reports. Carfax needed a CRM solution that could help convert inactive dealers into loyal users of its vehicle report history service. Oncontact Software helped Carfax achieve its primary goal to strengthen its relationship with estranged customers. The $3 million...

  Case studies

  Tags: Customer Relationship Management (CRM), Carfax, Oncontact Software Corp., Enterprise Software, Advertising & Promotion, Software, Marketing

• Oncontact Software Case Study: The Bell Group

  The Bell Group has learned a thing or two during its 60 years of business success. Experience has taught the company that customers are the very core of its business. In light of that, the company truly recognizes the value of an effective Customer Relationship Management CRM solution. Accordingly, The...

  Case studies

  Tags: Enterprise Software, Software, Marketing, Advertising & Promotion, Customer Relationship Management (CRM), Bell Group, Oncontact Software Corp.

Additional Resources

• Oncontact Software Brings CRM Application to Mobile Devices

  - New Oncontact Wireless provides unlimited access to critical business information - MILWAUKEE -- Oncontact Software, the experts in mid-market customer relationship management CRM, today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to...

  Articles 2008-02-12

• Oncontact Software Launches Interactive Web Site

  - New Web site features online software demonstration and educational CRM materials - MILWAUKEE -- Oncontact Software, the experts in mid-market customer relationship management CRM, today launched its new, interactive Web site featuring fresh, contemporary imagery, CRM industry resources and an online software demonstration. The...

  Articles 2007-12-11

• Oncontact Software Launches First CRM Solution Accessible via the Web, Network and Synchronization

  - New Oncontact CRM 6.1 Web allows users access to data anyway they want it - MILWAUKEE -- Oncontact Software today released Oncontact CRM 6.1 Web, the industry's first customer relationship management CRM solution that allows users to access data via the Web, network and...

  Articles 2007-11-27

• Oncontact Software and Sales Progress Announce Joint On-Demand CRM Partnership for SalesScoreboard.net

  MILWAUKEE -- Oncontact Software, a leading provider of .NET based customer relationship management CRM software systems for the mid-market, and Sales Progress, a leading provider of technology based sales and customer service learning systems, announced today a strategic long-term partnership for Oncontact's award-winning .NET CRM solutions with...

  Articles 2007-10-24

• Oncontact Software Hosts 13th Annual User Conference

  - Customers gain hands-on experience to maximize their CRM solution - CEDARBURG, Wis. -- Oncontact Software, the experts in mid-market customer relationship management CRM, kicks off its 13th annual User Conference today at the Pfister Hotel in downtown Milwaukee. The two-day, hands-on conference will provide...

  Articles 2007-09-25

• Oncontact Software Launches Microsoft Windows Vista Compatible Customer Relationship Management Application Suite

  -Oncontact CRM 6.0 provides mid-market companies with an easy-to-use, advanced solution for building stronger business relationships- CEDARBURG, Wis. -- Oncontact Software today announced the release of Oncontact CRM 6.0, the industry's first CRM software to update its graphical user interface and visual style to complement...

  Articles 2007-06-05

• Oncontact announces availability of CMS 6.0

  Oncontact Software, a provider of CRM software for mid-market companies, recently released its Client Management Software CMS, version 6.0. This new version builds on the continued functionality of CMS, a customizable CRM system that allows users to manage sales, marketing and customer service strategies from a single software suite. CMS...

  Articles 2002-08-01

• Artisoft, Inc. Releases Results for First Quarter of Fiscal Year 2002

  Business/Technology Editors CAMBRIDGE, Mass.--BUSINESS WIRE--Oct. 25, 2001 ArtisoftR Inc. (NASDAQ: ASFT), developer of the first software-based phone system, today reported its financial results for the first quarter of fiscal year 2002, ended September 30, 2001. Excluding the effects of reserves, channel inventory rotations...

  Articles 2001-10-25

• Artisoft And Oncontact Partner For Integrated CRM, Telephony

  Artisoft, Inc., a provider of software-based phone systems, and Oncontact Software, a developer of CRM systems, have formed a marketing and development relationship through the Artisoft Open Communications Alliance. The relationship makes it possible for users of Oncontact's CRM systems to use Artisoft's TeleVantage phone system for extended computer-telephony functionality....

  Articles 2001-09-01

• Artisoft and Oncontact Team to Deliver Integrated crm And Telephony System

  Business/Technology Editors CAMBRIDGE, Mass. and CEDARBURG, Wis.--BUSINESS WIRE--July 12, 2001 ArtisoftR, Inc. (NASDAQ: ASFT), a leading provider of software-based phone systems, and Oncontact Software, a top developer of customer relationship management CRM systems for the mid market, today announced that they have formed a marketing and...

  Articles 2001-07-12

• SAS, Bank of America named eCRM finalist in CMP Media's 2001 RealWare Awards

  Business Editors/High Tech Writers CARY, N.C.--BUSINESS WIRE--June 7, 2001 Company/vendor efforts recognized for solutions that make customer dreams a reality SAS Institute, the market leader in integrated data warehousing and e-intelligence, and its customer, Bank of America, today announced...

  Articles 2001-06-07

• ISM Selects 2001 Top 15 CRM Software Packages to Be Featured in the Ninth Edition of The Guide to CRM Automation

  Business Editors/Hi-Tech Writers CHICAGO--BUSINESS WIRE--Feb. 15, 2001 CRM Industry Software "Oscars" Presented at the DCI CRM Conference & Exposition in Chicago Continued, robust growth of Customer Relationship Management CRM software applications -- with estimated revenue in excess of $5...

  Articles 2001-02-15

• ONIcontact Software launches Web-based CRM solution

  ON!contact Software Corporation, a developer of CRM systems for mid-sized companies, has announced a new product called eCMS. The company has applied the same functionality of its Client Management Software CMS to eCMS, a 100 percent Web-based CRM suite designed to fuse customer and e-business strategies into a single application...

  Articles 2001-01-01

• ON!contact Software Launches Web-Based CRM Solution

  ON!contact Software Corporation, a developer of CRM systems for mid-sized companies, has announced a new product called eCMS. The company has applied the same functionality of its Client Management Software CMS to eCMS, a 100 percent Web-based CRM suite designed to fuse customer and e-business strategies into a single application...

  Articles 2001-01-01

• ON!contact Software to Participate in Microsoft CRM Roadshow

  Business Editors/High Tech Writers CEDARBURG, Wis.--BUSINESS WIRE--March 24, 2000 ON!contact Software Corporation today announced it will participate in Microsoft's Customer Relationship Management CRM roadshow. ON!contact Software develops Client Management Software CMS, a leading CRM application suite that automates sales, marketing and customer service...

  Articles 2000-03-24