MetLife, an insurance industry world leader, relies on its Rensselaer Information System Center, RISC for all mainframe computer processing nationwide. The challenges faced by Johnson controls were to prevent unscheduled downtime of the computer database system, eliminating the risk of an operational loss of thousands of dollars per hour, decrease...
As companies continue to move toward extended supply chains and evolve into new ways of doing business, collaboration among supply chain partners is more important than ever before. As supply chain networks compete, a highly effective supply chain will outpace the competition through more efficient operations and increased market share....
Businesses are committed to growth. Yet, while growth brings opportunities, it also creates greater risks. Growth forces change throughout the organization?from production to sales to supply chain partners. A strategy for operational resiliency will help manage these risks by helping in understanding the potential vulnerabilities in an organization and enabling...
Relationships with suppliers have to change so they can better serve the needs. By allowing the supply chain partners and suppliers visibility into the forecasts, orders, inventory levels, and manufacturing schedules one enables them to make better decisions about how they supply materials. True supply chain excellence requires everyone along...
A leading venture capital firm, New York City-based Insight Venture Partners manages approximately U.S. Insight Venture Partners needed to upgrade a 10-year-old messaging system whose decreasing reliability and availability were having a negative impact on employee productivity. Rather than deploying a new messaging infrastructure in-house, the firm chose partner Intermedia.NET...
Commerce Group Inc. is the 20th largest private passenger automobile writer in the U.S. Commerce was seeking a strategic business partner with a local presence to provide a cost-effective business processing solution to support their large business volumes for policy processing and document management services and chose CGI. CGI leveraged...
BetterManagement.com is the premier performance management Internet resource. The Cranfield School of Management has joined BetterManagement.com's elite group of strategic content partners. Expertise and knowledge of performance management and measurement systems are being provided to BetterManagement.com users by the Cranfield School of Management's Centre for Business Performance as part of...
DaimlerChrysler has engaged in a series of portal projects in order to provide structured access to the huge amount of data and applications available to customers, partners and employees. One of the most successful usage scenarios has developed around the 'Supplier Portal', serving more than 15.000 individuals from around 7000...
The Idea in Brief The holy grails of supply chain management are high speed and low cost--or are they? Though necessary, they aren't sufficient to give companies a sustainable competitive advantage over rivals. Consider these...
When it comes to Partner Relationship Management PRM, most companies are still living in a world of spreadsheets, email folders, and filing cabinets. Such scattered data stores and processes make it difficult or impossible to coordinate partner activities and manage performance. It also causes poor visibility, which leads to inaccurate...
Just as young consultants are drawn to Katzenbach Partners by the promise of a larger and more fluid role, big-name clients like Aetna and Pfizer come to the firm knowing that they too will be joining forces to attack the challenge at hand. "We have a...
Great companies were once known by the inventions developed in their R&D centers such as AT&T Bell Labs, IBM's Thomas J. Watson Research Center, and Xerox PARC. But in today's world, where innovators, designers, and powerful production partners are scattered across the globe, it's less important...
In hotels, conference centers and exhibition halls all over the world, people just like us conduct summits and symposia to discuss what we will be doing in the next five years. Free buffets are consumed, PowerPoint presentations endured and conclusions drawn. Often these conclusions are a bit overstated, more rarely...
SYSCO is North America's leading foodservice marketer and distributor, servicing over 420,000 foodservice locations. SYSCO wanted to provide its supplier, Vitality Food Service, with Web-based access to SYSCO Warehouse Inventory Management System SWIMS applications, enabling the supplier to view inventory levels directly and update customer information as needed. SYSCO developers...
Medical vendors are leading healthcare's global evolution, helping care facilities across the world thrive in an age of digital technology and information solutions. With the dynamic, tailored support of Siemens Medical Solutions, a new hospital in China's Hunan Province makes strides toward the country's vision for a modern healthcare system.
Maquet GmbH & Co. KG, the German supplier of surgical and post-operative equipment, doesn't have a lot of choice in the matter. It functions in an environment of constant demand pressures, if not outright emergencies. Maquet's products and spare parts simply must be there when needed. At the same time,...
How leading companies are embarking on strategic sustainability partnerships with suppliers and customers. Traditionally CR, environment and sustainability departments have been seen as a business cost. But a few leading companies are creating value by entering into strategic partnerships with suppliers. This paper explains why strategic supply chain partnerships make...
This two-part study examines primary care clinicians' chart documentation and attitudes when confronted by a positive waiting room screen for Intimate Partner Violence IPV. Patients at community hospital-affiliated health centers completed a screening questionnaire in waiting rooms that Primary Care Providers PCPs were subsequently given at the time of the...
The aim of this paper is to outline a network approach that combines structure and agency based explanations to research partnerships in health. Network research based on two Primary Care Partnerships PCPs in Victoria is used to demonstrate the utility of this approach. The paper examines multiple types of ties...
The development and manufacturing of products has become increasingly complex in today's global economy. Typically, multiple communities of suppliers are involved in product design and development, and these communities are geographically dispersed. Without a central location or an integrated system of communication, it can be difficult for people, from executives...
