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- Spotlight on process management
- Managing processes is a central issue in modern improvement theory. The writers of this article tries to explain why they believe that in order to manage processes effectively it is essential to create good process control and an effective information system. The 7M approach for classifying different causes for process...
- White papers 2002-03-01
- Process Management Pathways and Pitfalls: Part 1
- Call it the Principle of Bumbling Bureaucracy — when left on their own, processes naturally turn inward to serve management and departmental needs rather than the organization's key customers and partners. Improve processes from the outside in. Draw a customer-partner chain to get very clear about just who the process...
- White papers 2003-01-01
- Process Management Pathways and Pitfalls: Part 2
- Process management is an invaluable part of disciplined management systems and using technology effectively. Reengineering and incremental process improvements can have such a profound impact on organizations that many managers focus almost exclusively on these powerful tools and techniques. But experience clearly shows that if process management isn't well integrated...
- White papers 2003-01-01
- Process Management
- The third wave of business-process management promises to make companies more adept at cutting costs, managing change and seizing opportunities. The third wave of BPM will let companies and workers create new processes on the fly. Change is the primary design goal. Through agile business processes, value chains can be...
- White papers 2002-10-01
- Process Management Improves The Horizontal Flow
- Functionally managed organizations reduce organization performance levels while increasing cycle times and costs by fostering an "us-versus-them" approach to communications and fighting for organizational resources, leaving unmanaged gaps between departments which disrupt cross-functional work processes, making improvements or changes in one department which hurts the effectiveness of other departments in...
- White papers 2003-01-01
- Process Management in the Netspeed Era: Is This an Oxymoron?
- Effective managers have always known to manage by process - the job of management is to define activities that are necessary, to organize those activities in a logical way, and to link corporate processes together synergistically. The whole NetSpeed versus process argument is founded on the maxims that the pace...
- White papers 2002-05-23
- Oracle Workflow - Oracle E-Business Suite Process Management
- Oracle Workflow together with Oracle Workflow for Java (OW4J), Oracle's next generation Java 2 Enterprise Edition based business process management solution that enables enterprises to model, extend, configure, and automate business process flows. This white paper provides an overview of the process management architecture of the Oracle E-Business Suite and...
- White papers 2004-12-01
- Process Innovations: Attending to Processes
- The paper defines process management as an attempt by organizations to carve out attention from other aspects of organizational structure and function to focus on a new, but basically familiar, resource. A process-oriented organizational structure is only one of several possible ways to draw sustained attention to the goals and...
- White papers 2004-03-01
- The Third Wave: Process Management Maturity Models
- Much of the work on process maturity takes inspiration from the Software Engineering Institute's Capability Maturity Model (SEI CMM.). CMM was developed for software engineering disciplines before the advent of BPM systems. Frameworks based on CMM concepts can incorrectly conflate the maturity of business processes with the maturity with which...
- White papers 2004-07-01
- BPM Capability and Credibility: A Process Management Culture Requires Both Capability and Credibility
- Creating a process management culture is a difficult and daunting task. This article provides a roadmap and makes some suggestions regarding how to achieve it in the organization. It depicts that there is something deep down in all persons that responds positively to the essential Business Process Management BPM message...
- White papers 2005-07-01
- Managing BPM: The MOBO Process Path
- Every time an organizational change occurs, many processes may split in two, or three; a centralized sales organization suddenly is split into three business unit sales teams. The problem is that with organizational change, process management is very rarely factored into the overall event. Where organizational design drivers process management,...
- White papers 2005-09-01
- A Marriage Made in Heaven: Combining Six Sigma With Process Management to Reach Unprecedented Levels of Business Performance
- There is a growing movement among leading companies to combine their various business process change efforts. This article describes how recent efforts to combine Six Sigma and BPM technologies have resulted in major advances in business performance. It illustrates how organizations in various industries combine BPM technologies and Six Sigma...
- White papers 2005-09-01
- The Convergence of Six Sigma and Process Management
- This paper presents the compelling reasons why recent technology advancements are creating an accelerated trend to combine Process Management and Six Sigma to form a more robust approach to sustainable business performance improvement. Process Management and Six Sigma methodologies have been in existence for more than 15 years. Both approaches...
- White papers 2004-12-01
- Verity's New LiquidOffice 4.0: A Smart Combination of Search, eForms, and Process Management
- LiquidOffice v4.0 is a harbinger of the shape of software to come. This article discusses Verity's new LiquidOffice 4.0, which was announced by the company in April, ending the suspense about how it planned to combine its acquisitions. LiquidOffice is a good example of new tools that combine technologies to...
- White papers 2005-06-01
- Process Innovations: When the Inmates Run the Asylum
- One of the problems with mainstream process management is that it too rarely addresses processes performed by knowledge workers. These processes represent the sweet spot of our economy, and include things like R&D, marketing, executive management, strategic planning, professional services, and so forth. So what is a process manager to...
- White papers 2004-05-01
- Staffware Process Suite Version 2
- Business Software has long been used to support key business processes, there is nothing new in this notion. What has changed though is the realization that the easiest ways for organizations to be competitive, manage costs, be viable, be flexible and responsive, is to understand and improve the structure and...
- White papers 2003-03-01
- The Four Waves of Process Management
- The business concept of "Process" is not new. But as the twenty-first century begins, "Process" has become a revolutionary concept capable of transforming the ways a company achieves and sustains competitive advantage. It is inarguable that process management (TQM, reengineering, etc) has helped industry save billions in operating cost and...
- White papers
- Business Knowledge Management
- Typically, Business Process Management BPM theorists and practitioners have focused on highly structured processes, like back-office processes of industrial or administrative nature. These processes are highly standardized and repeatable, produce a consistent output and are likely to be automated in part or end-to-end STP. All process instances are executed in...
- White papers 2005-06-23
- A Business Process Oriented Approach for the Identification and Support of Organizational Knowledge Processes
- Process orientation is a widely recognized concept of organizing companies. With the emergence of knowledge management, new and challenging questions arise: How can knowledge management build on existing process management efforts? How can these two approaches effectively be integrated? How can organizational knowledge flows adequately be identified and supported by...
- White papers 2003-06-11
- Where Business Process Management Is Now
- Business Process Management is gaining significant momentum in the market. With so many companies looking for better ways to manage their processes and so many vendors claiming to have process management solutions, this is a good time to take stock of the movement. The focus on business process itself isn't...
- White papers
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