Envision Telephony Inc.

Envision was founded by Rodney Kuhn, a pioneer in the field of CTI and call center technology. Throughout his career, Kuhn has anticipated key industry trends and used his insight to create successful first-to-market products. Kuhn launched Envision in 1994 when he unveiled SoundByte Enterprise . The winner of several major industry awards, SoundByte Enterprise was the technology behind many of the nation's most successful call centers and it provided the foundation for Click2Coach , which launched in June 2000. Kuhn's vision also serves as the guiding force behind the development of Envision's newest solutions. Prior to founding Envision, Kuhn played an important role in defining computer telephony standards while developing CTI-enabled voice messaging products for Active Voice, a leading manufacturer of voice processing systems.

Tom Aiello has more than two decades of experience in the contact center industry in sales management, marketing and business development. Most recently Aiello served as senior director of sales and channel development for Aspect Software, a leading provider of contact center solutions. At Aspect, Aiello was responsible for the sales of the company's performance optimization products distributed through both direct and indirect channels. Aiello also served as vice president of sales and channel development for CenterForce Technologies before it was acquired by Aspect. While at CenterForce, he was responsible for North American channel distribution strategy and alliances and was able to increase the channel from two to twenty partners. In addition, Aiello ran sales and marketing at RightForce, LLC.

David Pennington oversees product direction and design for Envision and he manages the development and delivery of innovative, first-to-market software solutions. During a distinguished career in software management, Pennington established a reputation for excellence developing and marketing solutions that provide the highest levels of business value for customers. Effectively representing Envision's solutions to customers, prospects, and market analysts, Pennington is an advocate for advancing the value of coaching agents and its impact on improving the quality of customer interactions throughout the contact center industry. Before joining Envision, Pennington worked in the IBM Learning Services custom computer-based training group. There, he was in charge of program management for customer distributed learning projects and led the successful delivery of first-to-market solutions for custom application courseware training tools.