BNET Industries

eTelecare Global Solutions Inc.

(ETEL) is in the Business Services Industry

  • Public
  • US
Dow Jones Description

Call Center & Outsourcing Services

Co-CFO
Art Graf
Contact Information

602 E Huntington Dr Ste H

Monrovia, California 91016

www.etelecare.c...

(626) 256-7560

NAICS Code All Other Business Support Services: 561499

News & Analysis

etelecare global solutions inc. - All News and Analysis

Decision Makers

Name (plus bio) Position
Art Graf Co-CFO
Kris Weitz-Rammer CIO
Mike Dodson CFO & Senior Vice President
Robin Valdes Co-CFO
Einar Seadler Senior Vice President, Global Operations
Benedict Hernandez Vice President, Operations & Shared Services
Peter Mikhalev Vice President, Corp Development
Vivek Padmanabhan Vice President, Global Shared Services
Ahyee L. Campos Director, Corp Growth & Planning
Achi Yaffe Head, Technical Services
Brett Ransom Head, Sales
Brian Cotter Head, Workforce Management & Reporting
Buzz Stitzer Head, US Region
Eric Owen
Gilbert Santa Maria
Gilbert Santa Maria Head, Technical Support
Glenn Dispenziere
Jack Tootson
Kris Weitz
Mary Sculley

Board of Directors

Name (plus bio) Position
Alfredo I. Ayala Chairman
John Levack Board of Directors
John R. Harris Board of Directors

Organization Position Status
eTelecare Global Solutions Co-CFO Current

Organization Position Status
eTelecare Global Solutions CIO Current

Organization Position Status
eTelecare Global Solutions CFO & Senior Vice President Current
Phase 2 Solutions, Inc. Senior Vice President and Chief Financial Officer Current
Global Solutions Current
Novellus Systems, Inc. Chief Accounting Officer Former
Electro Scientific Industries, Inc. Cfo Former
Novellus Systems, Inc. Corporate Controller Former
eTelecare Global Solutions Financial Officer Former
University of Wisconsin Business Administration Former

Organization Position Status
eTelecare Global Solutions Co-CFO Current

Organization Position Status
eTelecare Global Solutions Senior Vice President, Global Operations Current
Phase 2 Solutions, Inc. Senior Vice President, Global Operations Current
United States Military Academy Associate Professor Former
McKinsey & Company, Inc. Leader In Operations Former
The Pentagon Company Former
Cornell University Former

Organization Position Status
Phase 2 Solutions, Inc. Senior Vice President, Philippine Operations Current
eTelecare Global Solutions Vice President, Operations & Shared Services Current
Nextel Current
Smart Communications Customer Care Manager Former
University of the Philippines Instructor Former
Sprint Nextel Corporation Former
University of the Philippines Ba In Psychology. Former
University Corp. BA In Psychology Former

Organization Position Status
eTelecare Global Solutions Vice President, Corp Development Current

Organization Position Status
Phase 2 Solutions, Inc. Senior Vice President, Global Shared Services Current
eTelecare Global Solutions Vice President, Global Shared Services Current
eTelecare Global Solutions Head, Quality, Trng & Recruiting Former
McKinsey & Company, Inc. Former
Global Solutions Former
University of Chicago Masters of Business Administration Former
Duke University Masters In Computational Mechanics Former
Indian Institute of Technology - Delhi Bachelor of Technology In Civil Engineering Former

Organization Position Status
eTelecare Global Solutions Director, Corp Growth & Planning Current
eTelecare Global Solutions Director, Corp Growth & Planning Former

Organization Position Status
eTelecare Global Solutions Head, Technical Services Current

Organization Position Status
Phase 2 Solutions, Inc. Global Head, Business Units Current
eTelecare Global Solutions Head, Sales Current
University of Phoenix MBA Former
The University of Arizona Bachelor's In Economics Former

Organization Position Status
eTelecare Global Solutions Head, Workforce Management & Reporting Current

Organization Position Status
eTelecare Global Solutions Head, US Region Current
Telecom-USA.Com director of external Former

Organization Position Status
eTelecare Global Solutions Current
AT&T Inc. Former

Organization Position Status
Phase 2 Solutions, Inc. Senior Vice President, Corporate Development Current
Booz Allen Hamilton, Inc. Consultant Current
eTelecare Global Solutions Current
Emrgind Board of Directors Current
Booz Allen Hamilton, Inc. General Manager Former
Argosy Partners Associate Director Former
Yale School of Management MBA Former
University of the Philippines Bs In Electrical Engineering Former
University Corp. BS In Electrical Engineering Former

Mr. Santa Maria joined eTelecare in 2004. Mr. Santa Maria was previously a consultant on BPO to Booz Allen Hamilton, Dun and Bradstreet, Sterling HSA, and private equity-backed management groups. Mr. Santa Maria earned a BS degree in electrical engineering from the University of the Philippines and an M.B.A. from the Yale School of Management

Organization Position Status
eTelecare Global Solutions Head, Technical Support Current

Mr. Glenn Dispenziere has served as eTelecare's senior vice president of sales and marketing since December 2005. From 2003 to 2005, Mr. Dispenziere served as vice president of strategic sales and business development at Witness Systems, Inc., a call center/CRM software provider. From 1997 to 2003, Mr. Dispenziere served as a partner at Accenture, a consulting company, where he specialized in CRM and call centers. Mr. Dispenziere holds a B.S. in mechanical engineering from Lehigh University and an M.B.A. in marketing and finance from the College of William & Mary.

Organization Position Status
eTelecare Global Solutions Current
Witness Systems Inc. Vice President of Strategic Sales & Business Development Former
Accenture Ltd. partner Former
William & Mary Masters of Business Adminstration in Marketing and Finance Former

Organization Position Status
eTelecare Global Solutions Current
Northern Illinois University Masters in management Former
Northern Illinois University Masters in management Former

Organization Position Status
eTelecare Global Solutions Current
University of Wisconsin B.S. in Marketing Former

Organization Position Status
Phase 2 Solutions, Inc. Senior Vice President, Global Human Resources Current
Global Solutions Current
eTelecare Global Solutions Current
Electronic Data Systems Corporation Former
Sabre Corporation Former
North Texas State University Masters Degree In Applied Economics and Industrial Relations Former
University of St. Thomas BA In Psychology and Sociology Former

Organization Position Status
Spi Technologies, Inc. Chairman Former
Crimson Investment Partner Former
Harvard Business School Economics from Brown University , and an MBA Former

Organization Position Status
Moserbaer India Limited Board of Directors Current
Zensar Technologies Inc. Board of Directors Current
eTelecare Global Solutions Board of Directors Current
Aksh Optifibre Limited Board of Directors Current
Bath University Degree In Business Administration Former

Mr. John Harris has served as eTelecare president and chief executive officer since March 2006. From November 2003 to January 2004, Mr. Harris served as chief executive officer of Seven Worldwide Inc., a business process outsourcing company. From 2002 to 2003, Mr. Harris served as chief executive officer of Delinea Corporation, a business process outsourcing company. From 2000 to 2002, Mr. Harris served as chief executive officer of Exolink Corporation, a technology company. From 1973 to 1999, Mr. Harris held a variety of positions, including group vice president and corporate officer of Electronic Data Systems Corporation, or EDS, a global provider of IT and BPO services. Mr. Harris holds a B.B.A. and a M.B.A. from West Georgia University.

Organization Position Status
eTelecare Global Solutions Board of Directors Current
eTelecare Global Solutions President & CEO Former

Executive News

  • Stream Global Services, Inc. and eTelecare Global Solutions to Combine in a Stock-for-Stock...

    Reuters - 8/14/09 - View Story

  • Stream Global Services, Inc. and eTelecare Global Solutions to Combine in a Stock-for-Stock Transaction

    TMC Net - 8/14/09 - View Story

  • Stream Global Services, Inc. and eTelecare Global Solutions to Combine in a Stock-for-Stock Transaction

    Street Insider - 8/14/09 - View Story

  • Stream Global Services, EGS Corp. To Combine In Stock-for-stock Exchange - Quick Facts

    RTTNews.com - 8/14/09 - View Story

  • Stream Global Services, Inc. and eTelecare Global Solutions to Combine in a Stock-for-Stock Transaction

    PR Newswire - 8/14/09 - View Story

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