BNET Industries

ExlService Holdings Inc.

(EXLS) is in the Business Services Industry

Market Cap:$486.4M
Last Fiscal Year Sales:$179.8M
  • Public
  • US
Dow Jones Description

EXL is a leading end-to-end business process outsourcing solution provider. We have built lasting relationships with our clients based on consistent high-quality service delivery, trust and confidence. As a pure-play BPO company, EXL has carved a niche for itself with its seasoned management and operations team at the core. Long-standing careers of our leadership team in the banking, financial services and insurance segment provide an unmatched insight and understanding of our clients' business. Our expertise in the domains we operate in, combined with a process centric approach, an unparalleled track record of seamless process migration, and consistent service delivery, positions us uniquely in the BPO space. We offer integrated outsourcing solutions and have successfully migrated to our operations centers more than 230 processes covering a broad array of products and services. We are one of the few companies managing complex transaction processing operations. We combine our BPO expertise with research and analytics, risk advisory services, and process consulting services to deliver a broad suite of offerings to our customers. EXL's deep knowledge of industry and processes enables us to provide innovative and cost effective solutions to help our clients achieve high business efficiencies. Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.

Chief Executive Officer
Vikram Talwar
Number of Employees 9,500
Contact Information

350 Park Ave 10th Fl

New York, New York 10022

www.exlservice....

(212) 277-7100

NAICS Code All Other Professional, Scientific, and Technical Services: 541990

Recent Events

  • ExlService Holdings to acquire global travel service center operations of American Express Business Travel

    11/10/09 - Merger / Acquisition - View Story

  • Reports 2009 Third Quarter Results Quarterly Revenues of $48.2 million and 14.8% Adjusted Operating MarginIncreasing...

    11/17/09 - Financial Announcement - View Story

  • Goldman Sachs Downgrades Pitney Bowes PBI to Sell, Adjusted Targets In IT Services

    10/26/09 - Bond / Stock Rating - View Story

  • BRIEF-RESEARCH ALERT-JP Morgan revises targets on U.S. IT & BPO services cos

    10/16/09 - Bond / Stock Rating - View Story

  • BRIEF-Goldman upgrades Computer Sciences Corp to neutral

    10/14/09 - Bond / Stock Rating - View Story

  • ExlService Holdings 2Q profit falls, shares slip

    8/06/09 - Financial Announcement - View Story

  • William Blair Initiates Coverage on ExlService EXLS with an Outperform

    7/17/09 - Bond / Stock Rating - View Story

  • EXL Acquires Schneider Logistics' BPO Operations in Czech Republic

    7/09/09 - Merger / Acquisition - View Story

News & Analysis

exlservice holdings inc. - All News and Analysis

Decision Makers

Name (plus bio) Position
Vikram Talwar Chief Executive Officer
Rohit Kapoor President & Chief Operating Officer
Krishna Nacha Vice President and Chief Sales & Marketing Officer
Matt Appel Vice President and Chief Financial Officer
Deepak Dhawan Vice President and Global Head of Human Resources
Madhavi Dahanukar Vice President
Narasimha Kini Vice President and Business Leader – Risk Advisory
Sandeep Tyagi Vice President and Head of Knowledge Services
Sanjay Gupta Vice President and Head of BPO Human Resources
Vikas Bhalla Vice President and Business Leader
Amit Shashank General Counsel
Joby Joseph
Pavan Bagai Head of Outsourcing
Shiv Kumar Marketing Officer
Simon Machell

Board of Directors

Name (plus bio) Position
Steven B. Gruber Chairman
Clyde W. Ostler Board of Directors
Edward Dardani Board of Directors
Mohanbir Sawhney Board of Directors

Prior to joining EXL, Vikram spent 26 years in Bank of America where he held several senior management positions. He was the Senior Vice President and Country Manager from 1989 to 1993, for the bank's operations in India. He was at the helm of a 700 strong wholesale and retail operations team that was amongst the most profitable of the bank's international operations. Vikram has also worked in the capacity of CEO and Managing Director at Ernst & Young Consulting, India and as their Asia Director for the firm's Global Operate Business (Outsourcing). Vikram has had extensive international exposure in the course of his assignments, in countries such as Singapore, Indonesia, Japan and the US. Vikram holds an MBA from Indian Institute of Management, Ahmedabad, India.

Organization Position Status
ExlService Holdings, Inc. Chief Executive Officer Current
ExlService Holdings, Inc. Vice Chairman Current
Indian Institute of Management Mba Former

As a former business head at Deutsche Bank, Rohit Kapoor led a marketing team that serviced clients in Europe, the Middle East and the Indian Sub-continent. He also managed the venture capital and private equity investments of several Ultra High Net Worth clients in start-up companies both in the U.S. and Indian TMT sectors. Having successfully raised several rounds of venture capital funding for various companies, Rohit has also been involved in the structuring of their investments. Prior to Deutsche Bank, he worked for eight years with Bank of America, five of which were in Private Banking in New York and three in Corporate Banking in India. Rohit holds a B.Tech from IIT Delhi and an MBA from Indian Institute of Management, Ahmedabad, India.

Organization Position Status
ExlService Holdings, Inc. President & Chief Operating Officer Current
ExlService Holdings, Inc. Board of Directors Current
ExlService Holdings, Inc. Chief Financial Officer Former
Deutsche Bank AG Former
Ahmedabad.Com Former
Indian Institute of Management MBA Former

As Vice President and Chief Sales & Marketing Officer, Krishna Nacha is responsible for sales and marketing efforts worldwide across the outsourcing and transformation business lines. Prior to joining EXL, Krishna was working with iGate Global Solutions since 2004 and was a member of the Executive Leadership Team. Before iGate, Krishna worked with Infosys for 4 plus years in roles including Group Sales Manager - Insurance and Healthcare and Head of Sales for Canada. Krishna has a Masters in Business Administration from XLRI, India and an Engineering Degree in Electronics and Communication from National Institute of Technology, Karnataka.

Organization Position Status
ExlService Holdings, Inc. Vice President and Chief Sales & Marketing Officer Current
iGate Corporation Vice President, Regional Manager Sales, Eastern Region, USA Former
Hindustan Lever Ltd. Former
Xavier Labour Relations Institute Mba In Marketing and Finance Former

Organization Position Status
ExlService Holdings, Inc. Vice President and Chief Financial Officer Current
Electronic Data Systems Corporation Vice President, BPO Product Management Former

Organization Position Status
ExlService Holdings, Inc. Vice President and Global Head of Human Resources Current
ExlService Holdings, Inc. Vice President, HR Former
Global Placement Services Regional Manager Former
Steel Authority of India Limited Industrial Relations Former
Delhi University MBA Former

Organization Position Status
ExlService Holdings, Inc. Vice President Current

Organization Position Status
ExlService Holdings, Inc. Vice President and Business Leader – Risk Advisory Current

Organization Position Status
ExlService Holdings, Inc. Vice President and Head of Knowledge Services Current
Nobska Partners, LLC Partner Current
Kirusa, Inc. Current
Indian Institute of Technology Board Member Current
Mitchell Madison Group Partner Former
Inductis, Inc. Managing Principal Former
The Practice Company Co-Leader Former
MMG Corporation Leader, Pricing and Product Design Practice Former
Columbia Business School MBA Former
Btech, Inc. MBA Former

Organization Position Status
ExlService Holdings, Inc. Vice President and Head of BPO Human Resources Current

Vikas Bhalla heads multiple client relationships and operations in Utilities vertical. In his previous assignment at EXL, he was responsible for setting up and heading migrations, process consulting, Six Sigma, quality compliance, certifications, information security and BCP. In his seven years stint with EXL, Vikas has also led operations for a large computer manufacturer; and development & implementation of various platforms for HR and Finance, ProMPT (process management system), WFM, etc

Organization Position Status
ExlService Holdings, Inc. Vice President and Business Leader Current

Amit Shashank is the General Counsel of EXL. Prior to joining EXL in June 2004, Amit was an associate at the law firm of Shearman & Sterling since January 1997 and worked on a number of international corporate transactions including debt and equity securities offerings and project financings. Amit is a member of the New York Bar and the New York State Bar Association. After graduating from Delhi University (Shri Ram College of Commerce) with a B.A. (Hons) Economics degree, Amit attended Oxford University as a Rhodes Scholar and graduated with an M.A. degree in Philosophy, Politics and Economics and subsequently attended The University of Michigan Law School, where he was the Editor-in-Chief of the Michigan Journal of International Law, and graduated with a Juris Doctor degree.

Organization Position Status
ExlService Holdings, Inc. General Counsel Current
Shearman & Sterling Llp Associate Former

Organization Position Status
ExlService Holdings, Inc. Current

As Chief Operating Officer, Pavan is responsible for offshore delivery across all the business lines and geographies and will continue to spearhead Outsourcing operations. He will also be responsible for administratively managing the Transformation services in India and strategic client relationships. Previously, he has also played a key role in identification and execution of initiatives for inorganic growth. Pavan joined EXL after a 17-year career at Bank of America where he had senior management roles in corporate banking, finance, capital markets and trading in various markets across Asia and Europe. He spearheaded the restructuring of the bank's securities activities in India and built and led capital markets businesses in Thailand, Russia, Korea and Poland. Pavan is an alumnus of St. Stephen's College, Delhi and holds an MBA from Indian Institute of Management, Ahmedabad.

Organization Position Status
ExlService Holdings, Inc. Head of Outsourcing Current
ExlService Holdings, Inc. Vice President, Strategic Business Former

Organization Position Status
ExlService Holdings, Inc. Marketing Officer Current

Organization Position Status
ExlService Holdings, Inc. Current
Norwich Union Former

Steven B. Gruber is a Managing Partner of Oak Hill Capital Management the investment advisor to Oak Hill Capital Partners, a multi-billion dollar private equity investment group. He was a Co-Founder and Managing Partner of Insurance Partners, L.P. (a $540 million private equity fund dedicated to investments in the insurance industry) and a Managing Partner of the management company of Acadia Partners, L.P. (a $1.6 billion leveraged high yield and private equity fund). Steven has senior responsibility for originating, structuring and managing investments for Oak Hill Capital’s Healthcare and Business and Financial Services industry groups. Prior to this Steven was a Managing Director and Co-Head of High Yield Securities at Lehman Brothers and a Managing Director of its Merchant Banking Group. He was also a member of Lehman Brothers' Investment Committee and Investment Banking Division Operating Committee. He earned a B.A. degree from the University of Michigan and a M.B.A. from the University of Chicago Graduate School of Business.

Organization Position Status
ExlService Holdings, Inc. Chairman Current
American Capital Access Holdings Limited Board of Directors Current
American Skiing Company Board of Directors Current
Blackboard Commerce Business Board of Directors Current
Metrika, Inc. Board of Directors Current
Williams Scotsman International, Inc. Board of Directors Current
Acadia Partners Former
Caliber Collision Centers Former
University of Chicago Graduate School of Business MBA Former
University of Michigan BA Degree Former

Clyde W. Ostler is group executive vice president of Wells Fargo & Company. He is responsible for the Wealth Management Group and the Internet Services Group. Wealth Management Group provides high net worth and affluent clients with products and services in the areas of Private Banking, investment counseling and management, trust and estate planning, and brokerage. Wealth Management Group has more than $200 billion in total assets under administration as of June 2007. Internet Services provides a full range of products and services online, via a single sign on, for consumers and small businesses. Wells Fargo was the first major financial services company to launch internet banking services and enjoys a #1 market share of active online users among banks. Joining Wells Fargo in 1971, Ostler has held management positions in Finance, Planning, International, Systems, Investment and Online Banking. A native of San Diego, he graduated from the University of California at San Diego with a B.A. in mathematics in 1968, and from the University of Chicago with an M.B.A. in 1970. Ostler serves on a number of charitable and business boards.

Organization Position Status
Wells Fargo & Company Group Executive Vice President, Wealth Management & Internet Services Current
ExlService Holdings, Inc. Board of Directors Current
Mercury Interactive Corporation Board of Directors Current
Wells Fargo & Company Executive Vice President & Chief Financial Officer Former

Edward Dardani has served as a member of the board of directors since April 27 2005. Edward is a Principal of Oak Hill Capital Partners, L.P., where he joined in 2002. He is responsible for investments in business and financial services sectors. Prior to joining Oak Hill, he was a Partner at DB Capital Partners and a Management Consultant at McKinsey & Co. He began his career at Merrill Lynch in their investment-banking group. Edward serves on the boards of directors of American Skiing Company, The Jacobson Companies, and Southern Air Holdings.

Organization Position Status
ExlService Holdings, Inc. Board of Directors Current
Rsc Equipment Rental Director Current
McKinsey & Company, Inc. management consultant Former

Dr. Mohanbir Sawhney is a globally recognized scholar, teacher, consultant and speaker on strategic marketing, e-business and innovation. He is the McCormick Tribune Professor of Technology and the Director of the Center for Research in Technology and Innovation at the Kellogg School of Management, Northwestern University. Business Week named him as one of the 25 most influential people in e-Business. Crain's Chicago Business named him a member of "40 under 40", a select group of young business leaders in the Chicago area. Mohanbir is also a Fellow of the World Economic Forum. He has been widely recognized as a thought leader. His research and teaching interests include collaborative marketing with customers, IT and business agility, customer-centric organization design, organic growth and business innovation. Dr. Sawhney is the co-author of three books - The Seven Steps to Nirvana: Strategic Insights into eBusiness Transformation, Techventure: New Rules for Value and Profit from Silicon Valley, and Kellogg on Technology & Innovation. He has also co-authored PhotoWars, a strategy simulation game. His research has been published in leading journals like California Management Review, Harvard Business Review, Journal of Interactive Marketing, Management Science, Marketing Science, MIT Sloan Management Review, and Journal of the Academy of Marketing Science. Mohanbir holds a Ph.D. in Marketing from the Wharton School of the University of Pennsylvania, a Master's degree in Management from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Electrical Engineering from the Indian Institute of Technology, New Delhi.

Organization Position Status
World Economic Forum Fellow Current
ExlService Holdings, Inc. Board of Directors Current
Kellogg School of Management at Northwestern University Director of the Center Former
Harvard Business Publishing Former
Harvard Corporation Former
The Wharton School of the University of Pennsylvania Ph.D. In Marketing Former
Indian Institute of Management Master's Degree In Management Former
Indian Institute of Technology Bachelor's Degree In Electrical Engineering Former
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     EXLS $16.80 +0.10 (0.60% )
Average Volume 89,383
Shares Outstanding 28.96M
Market Cap 486.5M
Year High 17.4
Year Low 4.43
Earnings Per Share 0.40
P/E Ratio 42.00
Dividend N/A
Yield N/A
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