BNET Industries
Market Cap:$486.4M
Last Fiscal Year Sales:$179.8M
- Public
- US
Dow Jones Description
EXL is a leading end-to-end business process outsourcing solution provider. We have built lasting relationships with our clients based on consistent high-quality service delivery, trust and confidence. As a pure-play BPO company, EXL has carved a niche for itself with its seasoned management and operations team at the core. Long-standing careers of our leadership team in the banking, financial services and insurance segment provide an unmatched insight and understanding of our clients' business. Our expertise in the domains we operate in, combined with a process centric approach, an unparalleled track record of seamless process migration, and consistent service delivery, positions us uniquely in the BPO space. We offer integrated outsourcing solutions and have successfully migrated to our operations centers more than 230 processes covering a broad array of products and services. We are one of the few companies managing complex transaction processing operations. We combine our BPO expertise with research and analytics, risk advisory services, and process consulting services to deliver a broad suite of offerings to our customers. EXL's deep knowledge of industry and processes enables us to provide innovative and cost effective solutions to help our clients achieve high business efficiencies. Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.
Chief Executive Officer
Vikram TalwarNumber of Employees 9,500
Peer Companies
NAICS Code All Other Professional, Scientific, and Technical Services: 541990
Recent Events
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ExlService Holdings to acquire global travel service center operations of American Express Business Travel
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Reports 2009 Third Quarter Results Quarterly Revenues of $48.2 million and 14.8% Adjusted Operating MarginIncreasing...
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Goldman Sachs Downgrades Pitney Bowes PBI to Sell, Adjusted Targets In IT Services
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BRIEF-RESEARCH ALERT-JP Morgan revises targets on U.S. IT & BPO services cos
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BRIEF-Goldman upgrades Computer Sciences Corp to neutral
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ExlService Holdings 2Q profit falls, shares slip
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William Blair Initiates Coverage on ExlService EXLS with an Outperform
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EXL Acquires Schneider Logistics' BPO Operations in Czech Republic
News & Analysis
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exlservice holdings inc. - All News and Analysis
ExlService Holdings, Inc. Q4 2008 Earnings Call Transcript
Question-and-Answer SessionOperator Operator instructions And your first question comes from the line of Tien-Tsin Huang of J.P. Morgan. Please proceed. Tien-Tsin Huang – J.P. Morgan Hi, thanks. It is Tien-Tsin. I appreciate the detail. A couple of questions, first is I guess a comment on pricing, I don’t think...
ExlService Holdings Inc. Q3 2008 Earnings Call Transcript
Earnings Call ExcerptExlService Holdings, Inc. EXLS Q3 2008 Earnings Call November 6, 2008 8:00 am ET Executives Jarrod Yahes - Head of IR Rohit Kapoor - President and CEO Matt Appel - CFO Analysts David Koning - Robert W. Baird & Co. Joseph Foresi - Janney Montgomery Scott Bryan...
ExlService Holdings, Inc. Q1 2008 Earnings Call Transcript
Question-and-Answer Session Operator Thank you, sir. Operator instructions And your first question comes from David Grossman from Thomas Weisel Partners. Please proceed. David Grossman – Thomas Weisel Partners Thank you and good morning. First, on Aviva, could you perhaps just elaborate a little bit more on where you...
Free Analyst Report for Exlservice Holdings Inc.
M2 PRESSWIRE-13 March 2008-Bellwether Interviews: Free Analyst Report for Exlservice Holdings Inc.C1994-2008 M2 COMMUNICATIONS LTD RDATE:13032008 BellwetherReport.com is always trying to get the edge on the market and have introduced a new service that will consist of interviewing top independent research...
Has added Exlservice Holdings, Inc. to their watch list.
M2 PRESSWIRE-13 February 2008-NASDAQNEWS: Has added Exlservice Holdings, Inc. to their watch list.C1994-2008 M2 COMMUNICATIONS LTD RDATE:13022008 InvestorIM has been created as a tool for the average investor. The idea is simple, a website where the world can communicate. Do you have...
Exlservice Holdings Q3 2007 Earnings Call Transcript
Question-and-Answer SessionOperator Operator Instructions And your first question comes from the line of David Grossman of Thomas Weisel Partners. David Grossman - Thomas Weisel Partners Thanks, and I guess, good afternoon to you all. Just quickly a couple of questions on some of the new business, you talked about...
Morning Alert for Exlservice Holdings, Inc.
M2 PRESSWIRE-6 December 2006-Large Cap News: Morning Alert for Exlservice Holdings, IncC1994-2006 M2 COMMUNICATIONS LTD RDATE:06122006 Morning Alert for Exlservice Holdings, Inc (NASDAQ:EXLS) Have an extra-large task you'd rather not take on? Outsource it to ExlService Holdings. The company, known as...
Current Research on Exlservice Holdings, Inc.
M2 PRESSWIRE-29 November 2006-Large Cap News: Current Research on Exlservice Holdings, Inc.C1994-2006 M2 COMMUNICATIONS LTD RDATE:29112006 Have an extra-large task you'd rather not take on? Outsource it to ExlService Holdings (NASDAQ:EXLS). The company, known as EXL, offers business process outsourcing BPO,...
Exlservice Holdings, Inc Added to Bellwether Watch List.
M2 PRESSWIRE-17 November 2006-bellwetherreport.com: Exlservice Holdings, Inc Added to Bellwether Watch ListC1994-2006 M2 COMMUNICATIONS LTD RDATE:17112006 Exlservice Holdings, Inc (NASDAQ: EXLS) Added to Bellwether Watch List Have an extra-large task you'd rather not take on? Outsource it...
Market Perspective Review on ExlService Holdings Inc.
M2 PRESSWIRE-17 November 2006-www.streetinvesting.com: Market Perspective Review on ExlService Holdings Inc.C1994-2006 M2 COMMUNICATIONS LTD RDATE:17112006 Streetinvesting.com is the author of this release. This release is a result of our current concentration on ExlService Holdings Inc. (NASDAQ:EXLS) and their latest corporate...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Vikram Talwar | Chief Executive Officer |
| Rohit Kapoor | President & Chief Operating Officer |
| Krishna Nacha | Vice President and Chief Sales & Marketing Officer |
| Matt Appel | Vice President and Chief Financial Officer |
| Deepak Dhawan | Vice President and Global Head of Human Resources |
| Madhavi Dahanukar | Vice President |
| Narasimha Kini | Vice President and Business Leader – Risk Advisory |
| Sandeep Tyagi | Vice President and Head of Knowledge Services |
| Sanjay Gupta | Vice President and Head of BPO Human Resources |
| Vikas Bhalla | Vice President and Business Leader |
| Amit Shashank | General Counsel |
| Joby Joseph | |
| Pavan Bagai | Head of Outsourcing |
| Shiv Kumar | Marketing Officer |
| Simon Machell |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Steven B. Gruber | Chairman |
| Clyde W. Ostler | Board of Directors |
| Edward Dardani | Board of Directors |
| Mohanbir Sawhney | Board of Directors |
Prior to joining EXL, Vikram spent 26 years in Bank of America where he held several senior management positions. He was the Senior Vice President and Country Manager from 1989 to 1993, for the bank's operations in India. He was at the helm of a 700 strong wholesale and retail operations team that was amongst the most profitable of the bank's international operations. Vikram has also worked in the capacity of CEO and Managing Director at Ernst & Young Consulting, India and as their Asia Director for the firm's Global Operate Business (Outsourcing). Vikram has had extensive international exposure in the course of his assignments, in countries such as Singapore, Indonesia, Japan and the US. Vikram holds an MBA from Indian Institute of Management, Ahmedabad, India.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Chief Executive Officer | Current |
| ExlService Holdings, Inc. | Vice Chairman | Current |
| Indian Institute of Management | Mba | Former |
As a former business head at Deutsche Bank, Rohit Kapoor led a marketing team that serviced clients in Europe, the Middle East and the Indian Sub-continent. He also managed the venture capital and private equity investments of several Ultra High Net Worth clients in start-up companies both in the U.S. and Indian TMT sectors. Having successfully raised several rounds of venture capital funding for various companies, Rohit has also been involved in the structuring of their investments. Prior to Deutsche Bank, he worked for eight years with Bank of America, five of which were in Private Banking in New York and three in Corporate Banking in India. Rohit holds a B.Tech from IIT Delhi and an MBA from Indian Institute of Management, Ahmedabad, India.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | President & Chief Operating Officer | Current |
| ExlService Holdings, Inc. | Board of Directors | Current |
| ExlService Holdings, Inc. | Chief Financial Officer | Former |
| Deutsche Bank AG | Former | |
| Ahmedabad.Com | Former | |
| Indian Institute of Management | MBA | Former |
As Vice President and Chief Sales & Marketing Officer, Krishna Nacha is responsible for sales and marketing efforts worldwide across the outsourcing and transformation business lines. Prior to joining EXL, Krishna was working with iGate Global Solutions since 2004 and was a member of the Executive Leadership Team. Before iGate, Krishna worked with Infosys for 4 plus years in roles including Group Sales Manager - Insurance and Healthcare and Head of Sales for Canada. Krishna has a Masters in Business Administration from XLRI, India and an Engineering Degree in Electronics and Communication from National Institute of Technology, Karnataka.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Chief Sales & Marketing Officer | Current |
| iGate Corporation | Vice President, Regional Manager Sales, Eastern Region, USA | Former |
| Hindustan Lever Ltd. | Former | |
| Xavier Labour Relations Institute | Mba In Marketing and Finance | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Chief Financial Officer | Current |
| Electronic Data Systems Corporation | Vice President, BPO Product Management | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Global Head of Human Resources | Current |
| ExlService Holdings, Inc. | Vice President, HR | Former |
| Global Placement Services | Regional Manager | Former |
| Steel Authority of India Limited | Industrial Relations | Former |
| Delhi University | MBA | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Business Leader – Risk Advisory | Current |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Head of Knowledge Services | Current |
| Nobska Partners, LLC | Partner | Current |
| Kirusa, Inc. | Current | |
| Indian Institute of Technology | Board Member | Current |
| Mitchell Madison Group | Partner | Former |
| Inductis, Inc. | Managing Principal | Former |
| The Practice Company | Co-Leader | Former |
| MMG Corporation | Leader, Pricing and Product Design Practice | Former |
| Columbia Business School | MBA | Former |
| Btech, Inc. | MBA | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Head of BPO Human Resources | Current |
Vikas Bhalla heads multiple client relationships and operations in Utilities vertical. In his previous assignment at EXL, he was responsible for setting up and heading migrations, process consulting, Six Sigma, quality compliance, certifications, information security and BCP. In his seven years stint with EXL, Vikas has also led operations for a large computer manufacturer; and development & implementation of various platforms for HR and Finance, ProMPT (process management system), WFM, etc
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Vice President and Business Leader | Current |
Amit Shashank is the General Counsel of EXL. Prior to joining EXL in June 2004, Amit was an associate at the law firm of Shearman & Sterling since January 1997 and worked on a number of international corporate transactions including debt and equity securities offerings and project financings. Amit is a member of the New York Bar and the New York State Bar Association. After graduating from Delhi University (Shri Ram College of Commerce) with a B.A. (Hons) Economics degree, Amit attended Oxford University as a Rhodes Scholar and graduated with an M.A. degree in Philosophy, Politics and Economics and subsequently attended The University of Michigan Law School, where he was the Editor-in-Chief of the Michigan Journal of International Law, and graduated with a Juris Doctor degree.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | General Counsel | Current |
| Shearman & Sterling Llp | Associate | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Current |
As Chief Operating Officer, Pavan is responsible for offshore delivery across all the business lines and geographies and will continue to spearhead Outsourcing operations. He will also be responsible for administratively managing the Transformation services in India and strategic client relationships. Previously, he has also played a key role in identification and execution of initiatives for inorganic growth. Pavan joined EXL after a 17-year career at Bank of America where he had senior management roles in corporate banking, finance, capital markets and trading in various markets across Asia and Europe. He spearheaded the restructuring of the bank's securities activities in India and built and led capital markets businesses in Thailand, Russia, Korea and Poland. Pavan is an alumnus of St. Stephen's College, Delhi and holds an MBA from Indian Institute of Management, Ahmedabad.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Head of Outsourcing | Current |
| ExlService Holdings, Inc. | Vice President, Strategic Business | Former |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Marketing Officer | Current |
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Current | |
| Norwich Union | Former |
Steven B. Gruber is a Managing Partner of Oak Hill Capital Management the investment advisor to Oak Hill Capital Partners, a multi-billion dollar private equity investment group. He was a Co-Founder and Managing Partner of Insurance Partners, L.P. (a $540 million private equity fund dedicated to investments in the insurance industry) and a Managing Partner of the management company of Acadia Partners, L.P. (a $1.6 billion leveraged high yield and private equity fund). Steven has senior responsibility for originating, structuring and managing investments for Oak Hill Capital’s Healthcare and Business and Financial Services industry groups. Prior to this Steven was a Managing Director and Co-Head of High Yield Securities at Lehman Brothers and a Managing Director of its Merchant Banking Group. He was also a member of Lehman Brothers' Investment Committee and Investment Banking Division Operating Committee. He earned a B.A. degree from the University of Michigan and a M.B.A. from the University of Chicago Graduate School of Business.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Chairman | Current |
| American Capital Access Holdings Limited | Board of Directors | Current |
| American Skiing Company | Board of Directors | Current |
| Blackboard Commerce Business | Board of Directors | Current |
| Metrika, Inc. | Board of Directors | Current |
| Williams Scotsman International, Inc. | Board of Directors | Current |
| Acadia Partners | Former | |
| Caliber Collision Centers | Former | |
| University of Chicago Graduate School of Business | MBA | Former |
| University of Michigan | BA Degree | Former |
Clyde W. Ostler is group executive vice president of Wells Fargo & Company. He is responsible for the Wealth Management Group and the Internet Services Group. Wealth Management Group provides high net worth and affluent clients with products and services in the areas of Private Banking, investment counseling and management, trust and estate planning, and brokerage. Wealth Management Group has more than $200 billion in total assets under administration as of June 2007. Internet Services provides a full range of products and services online, via a single sign on, for consumers and small businesses. Wells Fargo was the first major financial services company to launch internet banking services and enjoys a #1 market share of active online users among banks. Joining Wells Fargo in 1971, Ostler has held management positions in Finance, Planning, International, Systems, Investment and Online Banking. A native of San Diego, he graduated from the University of California at San Diego with a B.A. in mathematics in 1968, and from the University of Chicago with an M.B.A. in 1970. Ostler serves on a number of charitable and business boards.
| Organization | Position | Status |
|---|---|---|
| Wells Fargo & Company | Group Executive Vice President, Wealth Management & Internet Services | Current |
| ExlService Holdings, Inc. | Board of Directors | Current |
| Mercury Interactive Corporation | Board of Directors | Current |
| Wells Fargo & Company | Executive Vice President & Chief Financial Officer | Former |
Edward Dardani has served as a member of the board of directors since April 27 2005. Edward is a Principal of Oak Hill Capital Partners, L.P., where he joined in 2002. He is responsible for investments in business and financial services sectors. Prior to joining Oak Hill, he was a Partner at DB Capital Partners and a Management Consultant at McKinsey & Co. He began his career at Merrill Lynch in their investment-banking group. Edward serves on the boards of directors of American Skiing Company, The Jacobson Companies, and Southern Air Holdings.
| Organization | Position | Status |
|---|---|---|
| ExlService Holdings, Inc. | Board of Directors | Current |
| Rsc Equipment Rental | Director | Current |
| McKinsey & Company, Inc. | management consultant | Former |
Dr. Mohanbir Sawhney is a globally recognized scholar, teacher, consultant and speaker on strategic marketing, e-business and innovation. He is the McCormick Tribune Professor of Technology and the Director of the Center for Research in Technology and Innovation at the Kellogg School of Management, Northwestern University. Business Week named him as one of the 25 most influential people in e-Business. Crain's Chicago Business named him a member of "40 under 40", a select group of young business leaders in the Chicago area. Mohanbir is also a Fellow of the World Economic Forum. He has been widely recognized as a thought leader. His research and teaching interests include collaborative marketing with customers, IT and business agility, customer-centric organization design, organic growth and business innovation. Dr. Sawhney is the co-author of three books - The Seven Steps to Nirvana: Strategic Insights into eBusiness Transformation, Techventure: New Rules for Value and Profit from Silicon Valley, and Kellogg on Technology & Innovation. He has also co-authored PhotoWars, a strategy simulation game. His research has been published in leading journals like California Management Review, Harvard Business Review, Journal of Interactive Marketing, Management Science, Marketing Science, MIT Sloan Management Review, and Journal of the Academy of Marketing Science. Mohanbir holds a Ph.D. in Marketing from the Wharton School of the University of Pennsylvania, a Master's degree in Management from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Electrical Engineering from the Indian Institute of Technology, New Delhi.
| Organization | Position | Status |
|---|---|---|
| World Economic Forum | Fellow | Current |
| ExlService Holdings, Inc. | Board of Directors | Current |
| Kellogg School of Management at Northwestern University | Director of the Center | Former |
| Harvard Business Publishing | Former | |
| Harvard Corporation | Former | |
| The Wharton School of the University of Pennsylvania | Ph.D. In Marketing | Former |
| Indian Institute of Management | Master's Degree In Management | Former |
| Indian Institute of Technology | Bachelor's Degree In Electrical Engineering | Former |
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