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- OPT and Lockheed aim for utility-scale wave power
- New Jersey-based Ocean Power Technologies OPT has signed an engineering services deal with Lockheed Martin to adapt OPT’s wave energy systems for utility-scale power projects. Lockheed is providing expertise in systems integration, lean manufacturing, and test and optimisation analysis. The partnership builds on a deal signed in January to...
- Articles 2009-10-13
- General Atlantic to invest USD150m in QualityTech
- General Atlantic will invest USD150m in managed services provider QualityTech, which says the funds will be used to grow existing and new data centres and to continue developing managed services. Morgan Stanley advised QualityTech on the investment partnership deal. by Editorial
- Articles 2009-10-27
- Razorfish And Digitas To Share Support Operations; Denuo CEO Tobaccowala Relinquishes Post
- As Publicis Group finishes up the integration of its two interactive shops, Razorfish and Digitas, under its VivaKi unit, the agencies will start sharing support functions, starting with finance and human resources, the company said. In addition, Denuo, VivaKi’s in-house think tank, will also align with Razorfish and Digitas....
- External links 2009-12-02
- Measuring Performance in Chaotic Networks
- This white paper briefly explores the use of BPO as a discipline and supply chain event management as a technology to build a risk management framework for chaotic networks. BPO is used to set process standards and operational expectations at the interface. This allows each order-to-delivery-to-cash cycle to be executed...
- White papers 2003-07-26
- A Project Planning Process for Business Continuity
- This article discusses the formulation of a business recovery plan. As a starting point, presents the business recovery timeline model. Gives a framework of components to be considered in a business continuity project planning process, i.e. a risk reduction programme. As a result of "real-life lessons learned" from disaster situations,...
- White papers 2003-01-01
- Response and Recovery at Morgan Stanley
- The World Trade Center had been the primary site for various production and technology development platforms that provided support for the firm's retail operations. Wide-scale telecommunications failures also affected other areas of the firm and the industry in general. The global business continuity team consists of professionals from several divisions...
- White papers 2003-01-01
- Keeping Current In The Utilities Market
- From a business continuity perspective, today's utilities face a number of risks that could impact customer service, energy delivery, and financial optimization. Utilities are "rightsizing" to improve operational efficiencies, and merging with and acquiring other utilities in an unprecedented fashion. Compounded with the complexities of today's utilities market is the...
- White papers 2003-01-01
- Protecting, Maintaining & Evolving : 21st Century Business Continuity for Financial Institutions
- Business continuity planning within the financial industry has been around as long as the discipline itself. Banks and brokers recognized early the importance of ensuring and protecting their essential information, which was most often in paper form. Today they are in new and unusual circumstances, where technology has made them...
- White papers 2003-01-01
- Superior Value Equals Superior Sales
- As simple as it may sound, by communicating a part of the business or product that's usually taken for granted by the target market, one will be chosen more often. In truth, doing so is not to claim superiority but to imply it by explaining the value brought to the...
- White papers 2003-01-01
- Activity-Based Pricing in a Monopoly
- This paper studies the interaction between cost accounting systems and pricing decisions in a setting where a monopolist sells a base product and related support services to customers whose preference for support services is known only to them. The paper considers two pricing mechanisms–Activity-Based Pricing ABP and traditional pricing, and...
- White papers 2002-02-02
- Business Process Outsourcing Overhyped?
- From the executive summary: ‘Business Process Outsourcing BPO, in which firms turn over many back-office functions to outside vendors, has been hyped as one of the next big things in IT. The research firms, however, beg to differ. They warn that cost savings garnered through such deals may not be...
- White papers 2003-09-02
- Implications for Business Continuity
- The Federal Reserve, the New York State Banking Department, the Office of the Comptroller of the Currency, and the Securities and Exchange Commission have been jointly analyzing events in the wake of the September 11 terrorist attacks with a view toward strengthening the overall resilience of the financial system. This...
- White papers 2002-02-13
- IT Led Business Process Management in the Financial Services Industry: Moving Beyond the Steady State
- A recent study indicates that enterprises in the financial services industry have shown a high adoption of Business Process Outsourcing BPO compared to other industries. Overall BPO adoption by large enterprises for administration services (human resources, finance and accounting, administration, payment services, etc.) is about 20.6 percent while it is...
- White papers 2004-02-01
- Transforming the Service Business Into a Revenue Engine: How the Combination of Technology and Business Process Outsourcing Can Improve Service Sales Visibility and Efficiency to Maximize Services Revenue
- With the economy rebounding, corporations in almost every sector are refocusing their energies on rejuvenating revenue growth that has been stalled over the past three years. In the quest for new revenue streams, one of the most profitable opportunitiesùafter-sale servicesùis a key lever for new strategic growth. A new generation...
- White papers 2004-07-14
- First Data Corporation Utility Business Process Outsourcing
- Fundamental change continues to transform the landscape in the utilities industry. The financial stakeholders of utility companies are attracting a greater premium for obtaining and managing capital. Regulators are seeking lower rates, efficiency and financial accountability, forcing utility executives to search for lower costs, improved customer satisfaction, streamlined processes and...
- White papers 2005-03-02
- FSI Business Process Outsourcing
- With this focus, companies are turning more and more to business process outsourcing to outsource processes such as human resources, payroll and printing, so that they can pull ahead of their competitors. Which is why the company have set up Business Process Outsourcing BPO services which address the business needs...
- White papers 2005-06-16
- Outsourcing and the CFO -The Balanced Delivery Model for Finance and Accounting
- The paper discusses that the role of the Chief Financial Officer has evolved dramatically, moving far beyond the responsibilities the title suggests. Many CFOs are discovering that they have exhausted supply-side opportunities for improving F&A functions - typically by having eliminated, consolidated, and standardized as many processes and operations as...
- White papers 2005-01-20
- Mapping Offshore Markets
- The paper depicts that to meet the demand for offshoring, developing countries have emerged as havens for new, sophisticated providers to deliver superior IT and Business Process Outsourcing BPO services. Many companies in these countries offer both high quality and highly competitive prices, including the offshore operations of many global...
- White papers 2003-04-01
- Finance & Administration Business Process Outsourcing
- The client is the world's leading producer of primary aluminum, fabricated aluminum, and alumina. Faced with significant pressure to maintain/grow the bottom-line there was a requirement to cut the cost drastically. Management has set aggressive target for time bound cost containment. Infosys provided required services in Accounts Payable and Accounts...
- Case studies
- Intensive Care for the Bottom Line: Managing the Revenue Cycle to Maximize Profitability
- As healthcare provider organizations wrestle with improving revenues while providing high-quality care, there has been a lot of conversation about revenue cycle management and business process outsourcing BPO - with the emphasis on back-end billing. By taking a more holistic front to back-office approach, a true revenue cycle BPO solution...
- White papers 2004-10-08
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