BNET Industries

Market Cap:$22.8M
Last Fiscal Year Sales:$13.3M
  • Public
  • IL
Dow Jones Description

Jacada (NASDAQ: JCDA) is a leading provider of unified desktop and process optimization software solutions for the customer service and support market. Our products and services are focused on two of the most important issues facing companies in today's uncertain marketplace customer retention and cost reduction. Jacada projects often deploy in less than six months, and our customers can realize a complete return on investment within 12 months of deployment. Jacada unified service desktop solutions simplify and automate customer service processes bridging disconnected systems into a single, intelligent workspace, without requiring modification or replacement of existing systems. Contact centers worldwide are using award-winning Jacada unified desktop solutions to automate complex processes, improve customer satisfaction and loyalty, reduce operational costs, and enforce and monitor compliance with regulatory policies and procedures. Our solutions empower customer services operations to "deliver the perfect interaction." Founded in 1990, Jacada operates globally with offices in the Americas, Europe and the Middle East. "We selected Jacada due to the time-to-market advantages of their software and approach, and their expertise and success in simplifying and automating customer service processes. ...

Number of Employees 150
Contact Information

11 Galgalei Haplada St

Herzliyya 46722

jacada.com

1 770 352 1300

NAICS Code Software Reproducing: 334611

Recent Events

  • Jacada Signs Agreement with E.ON Nordic

    11/24/09 - Joint Venture / Alliance - View Story

  • Jacada Reports Third Quarter 2009 Results

    11/11/09 - Financial Announcement - View Story

  • Jacada Signs Material Agreement with Large Public Gas & Electric Utility Provider

    10/15/09 - Joint Venture / Alliance - View Story

  • Jacada Inks Deal with Permanent General Companies

    9/09/09 - Joint Venture / Alliance - View Story

  • Jacada Signs Material Agreement with Permanent General Companies

    9/03/09 - Joint Venture / Alliance - View Story

  • Jacada Appoints Richard Stern As SVP Of Global Marketing - Quick Facts

    7/28/09 - Mgmt. Change Entering - Vice President - View Story

News & Analysis

finance and jacada ltd. - All News and Analysis

Decision Makers

Name (plus bio) Position
Gideon Hollander CEO
Paul O. Callaghan President
Tzvia Broida Chief Financial Officer
David Holmes Executive Vice President of Global Marketing
James M. Breen Senior Vice President
Jeffrey Roth Senior Vice President
Ofer Yourvexel Senior Vice President
Oren Ezra Senior Vice President
Joe Horne Vice President of Sales for the Americas
Russ Duffey Vice President of Business Development
Christian Singer Managing Director
Adit Moskovitch Global Contact Center Analyst
Oren Shefler General Counsel

Board of Directors

Name (plus bio) Position
Yossie Hollander Chairman
Ammon Shoham Board of Directors
Amnon Shoham Board of Directors
Dan Falk Board of Directors
Jay B Morrison Board Member
Naomi Atsmon Board of Directors
Noami Atsmon Board of Directors
Ohad Zuckerman Board of Directors

Gideon Hollander is the Chairman of the Board and founder of Jacada. Gideon is highly regarded for his strategic vision and innovation-centered leadership, and is focused on ensuring that Jacada delivers high quality, best-of-breed solutions. Prior to founding Jacada, Gideon was part of the research and development team at Comverse Technology. Prior to Comverse, he served in various technology and management positions in an elite unit of the Israeli Defense Forces, where he specialized in expert systems and user interface design. Two of the projects that Gideon managed won the most prominent Israeli award for technological innovations. Gideon also has a passion for rock and mountain climbing.

Organization Position Status
Jacada Ltd. CEO Current
Jacada Ltd. CEO Current

Organization Position Status
Jacada Ltd. President Current
Optio Software Inc. Senior Vice President, Global Sales and Services Former
Network Systems Company Vice President of Sales Former

Tzvia Broida, as chief financial officer, is responsible for global financial and accounting operations for Jacada. Prior to joining Jacada, Tzvia was with the accounting firm of Yehuda Ehrlich & Partners. She began her accounting career with accounting firm of Vexler, Kodenzick & Partners.

Organization Position Status
Jacada Ltd. Chief Financial Officer Current

David Holmes is Executive Vice President of Global Marketing for Jacada. Under David's direction, Jacada has gained significant traction in the contact center market place, having garnered several industry awards, recognition from top analyst firms, and a noteworthy roster of industry-leading customers. David is a highly sought after presenter for leading industry events, and is well respected with regard to his expertise. With more than 20 years experience in information technology and systems planning, David came to Jacada after five years as a marketing executive for KnowledgeWare/Sterling Software. Prior to KnowledgeWare, he spent seven years as a senior manager for Deloitte Consulting, where he advised Fortune 1000 companies on IT strategic planning.

Organization Position Status
Jacada Ltd. Executive Vice President of Global Marketing Current
Knowledgeware Marketing Director Former
Deloitte Consulting Llp Senior Manager Former

Organization Position Status
Jacada Ltd. Senior Vice President Current

Organization Position Status
Jacada Ltd. Senior Vice President Current

Organization Position Status
Jacada Ltd. Senior Vice President Current
Jacada Ltd. Board of Directors Current

Organization Position Status
Jacada Ltd. Senior Vice President Current

Joe Horne is Senior Vice President, Sales Operations, Americas. Joe brings over 15 years of technology sales experience to Jacada, including product and service sales management. Most recently Joe was Vice President of Strategic Sales for ServiceSource, the leading provider of outsourced service sales management, assisting the company in achieving three straight years of 100% year-over-year growth. Prior to ServiceSource, Joe was Western Regional Sales Director for XACCT Technologies. Joe also spent several years at Cisco as a Service Sales Director after being acquired as part of Kalpana.

Organization Position Status
Jacada Ltd. Vice President of Sales for the Americas Current
Servicesource Corporation Vice President of Strategic Sales Former

Organization Position Status
Jacada Ltd. Vice President of Business Development Current

Organization Position Status
Jacada Ltd. Managing Director Current

Organization Position Status
Jacada Ltd. Global Contact Center Analyst Current
American-Israel Chamber of Commerce Board of Directors Current

As general counsel for Jacada, Oren Shefler is responsible for all contract negotiation, legal matters, and corporate governance. Oren earned a LL.B from the Law Faculty of the College of Management in Tel Aviv, Israel. Prior to Jacada, Oren served as an associate for Meitar, Liquornik, Geva & Leshem Brandwein for seven years, where he represented public and private venture-based technology companies, venture capital funds and underwriters in array of transactions.

Organization Position Status
Jacada Ltd. General Counsel Current

Yossie Hollander, director, has been a member of the board of directors since 1990, serving as Chairman from 1995 – 2007. Mr. Hollander was a founder, and from 1983 to 1994 served as the Chief Executive Officer, of New Dimension Software Ltd., an enterprise system and management software company that was acquired by BMC Software in April 1999. Mr. Hollander is a member of the executive committee of the Weizman Institute. Yossie Hollander is Gideon Hollander's brother.

Organization Position Status
Jacada Ltd. Chairman Current
Jacada Ltd. Chairman Current

Organization Position Status
Jacada Ltd. Board of Directors Current

Organization Position Status
Cedar Fund Founder Current
Cedar Fund Managing Partner Current
Cedar Corporation Current
Workplaceiq, Inc. Current
Orsus Solutions, Ltd. Board of Directors Current
Clickfox, Inc. Board of Directors Current
Onaro, Inc. Board of Directors Current
Weblayers, Inc. Board Member Current
Jacada Ltd. Board of Directors Current
Star Ventures Managing Partner Former
Slate Company, Inc Attorney Former
Skadden, Arps, Slate, Meagher & Flom LLP Attorney Former
A.R.P.S Attorney Former
BMC Software, Inc. Former
3Com Corporation Former
Paradigm Geophysical Ltd. Director Former
Fundtech Ltd. Director Former
ViryaNet, Ltd. Director Former
NiceCom, Ltd. Director Former
Precise Software Investor Former
Orckit Communications Ltd. Investor Former
Summit Design, Inc. Investor Former

Dan Falk as served as a director since August 2004. Since 2001 Mr. Falk serves as a member of the boards of directors of Orbotech Ltd., Attunity Ltd., Nice System Ltd., Orad Hi-Tech SystemsLtd., Netafim Ltd., Ormat Technologies Inc., ClickSoftware Technologies Ltd., Poalim Ventures 1 Ltd., Dmatek Ltd., Plastopil Ltd. and Nova Measuring Systems Ltd. In 1999 and 2000, Mr. Falk was President and Chief Operating Officer of Sapiens International Corporation N.V. From 1985 to 1999, Mr. Falk served in various positions in Orbotech Ltd., the last of which were Chief Financial Officer and Executive Vice President. From 1973 to 1985, he served in several executive positions in the Israel Discount Bank.

Organization Position Status
Jacada Ltd. Board of Directors Current

Jay is a founder of Newbury and has spent more that 24 years in the venture capital industry. At Newbury, Jay focuses on investments in communications systems, semiconductor devices, and software. Some of his investments with Board representation include Netro (acquired by SR Telecom), Fundtech (FNDT), Jacada (JCDA), ViryaNet (VRYA) OnWafer (acquired by KLA-Tencor), Pixim, Scorpio (acquired by 3Com), Ultracom (acquired by Terayon), Precise Software (acquired by Veritas), Silverback Systems (acquired by Brocade), Virtio (acquired by Synopsis), Mysticom (acquired by TranSwitch), Andigilog, and Zenasis. Jay began his venture career in 1982, when he joined Berkeley International Capital, ultimately serving as President. While at Berkeley he led investments in both ECAD and Solomon Designs (which later merged to create Cadence Design (CDNS), Cypress Semiconductor (CYPR), Broderbund Software (acquired by Mattel), Altera Corporation (ALTR) and Cirrus Logic (CRUS). He has previous management experience at Wells Fargo Bank, including Vice President of Global Foreign Exchange Trading, and began his career with AT&T's Operations Research group, which later became part of Lucent. Jay was a Senior Research Fellow at the National Bureau of Economic Research and is an active speaker and advisor of the Berkeley Entrepreneurs Forum at University of California's Haas School of Business. Jay earned BIE and M.Sc. degrees in Operations Research from Ohio State and a Ph.D. in Management Sciences from the Haas School of Business at the University of California at Berkeley. Originally from Ohio, Jay now lives in the East Bay with his wife. They have two children: a son living and working in the Bay Area and a daughter away at college. Jay is an avid tennis player, skier, and car enthusiast.

Organization Position Status
Newbury Ventures Senior Managing Director Current
Andigilog, Inc. Board of Directors Current
Mysticom, Ltd. Director Current
Silverback Systems, Inc. Director Current
Summit Design, Inc. Board Member Current
Fundtech Ltd. Board Member Current
Netro Corporation Board Member Current
Virtio Corporation Director Current
Pixim, Inc. Director Current
Jacada Ltd. Board Member Current
ViryaNet, Ltd. Board Member Current
Onwafer, Inc. Director Current
Jacada Ltd. Investor Current
ViryaNet, Ltd. Investor Current
Summit Design, Inc. Investor Current
Fundtech Ltd. Investor Current
Netro Corporation Investor Current
Berkeley International Capital Corporation President Former
Wells Fargo Bank Vice President Former
Newbury Ventures Co-Founder Former
Wells Fargo & Company Former
Altera Corporation Investor Former
Cirrus Logic, Inc. Investor Former
Broderbund Software Inc Investor Former
University of California, Berkeley Ph.D. Former
The Ohio State University Masters Degrees In Operations Research Former
The Ohio State University B.I.E Former
The Ohio State University Degree Former

Naomi Atsmon has served as a director since June 2001. In addition, Ms. Atsmon has served as a director of Clicksoftware Technologies Ltd. (NASDAQ: CKSW) since May 2003. Ms. Atsmon served as a division president of Amdocs Ltd., a provider of information system solutions to communications companies, from July 1997 to December 2002. From 1994 until 1997, Ms. Atsmon served as a vice president at Amdocs Ltd. Ms. Atsmon held various positions at Amdocs since 1986.

Organization Position Status
Jacada Ltd. Board of Directors Current

Organization Position Status
Jacada Ltd. Board of Directors Current

Ohad Zuckerman has served as a director since December 2000. Mr. Zuckerman is the CEO and President of Zeraim Gedera Ltd., an agricultural company which specializes in development and production of vegetable seeds, a position he has held since January 2000. From 1998 to January 2000, Mr. Zuckerman served as the Executive Vice President of Zeraim Gedera and from 1990 to 1998 he served at the same company as the Marketing Manager. Mr. Zuckerman served as a member of the board of directors at Maximal Innovative Intelligence LTD, a provider of software for extracting information from data warehouses, from 1998 to 2002.

Organization Position Status
Jacada Ltd. Board of Directors Current