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- Winning Through Knowledge (Part 2):Creating value in Financial Services.
- "To drive shareholder value, financial institutions have to radically alter their view of customers and use knowledge management tools more effectively. The key to unlocking the potential within a financial institution lies in the ability of management to tap into and extract the knowledge that lies within it. Only...
- White papers 2002-05-01
- The World Bank Profile: Best Practices in Knowledge Management
- This case study describes how the World Bank instituted a series of improvement efforts, how its focus evolved, and what challenges it faced along the way. The article illustrates how organizations making improvement efforts often intentionally or inadvertently have a synergistic effect. The result is powerful momentum in gaining management...
- Case studies 2003-01-01
- Mergers, Acquisitions and...Foreign Workers?
- Companies in the process of re-organization seldom consider how it will affect the work authorization of foreign national employees.
- White papers 2003-05-08
- Making a Powerful Match
- Article talks about the performance of Knowledge Management program, when knowledge management and e-business come together, companies find themselves working smarter online. It states that in present scenario companies are interested in adding value around the transaction, which requires knowledge gathering and an understanding of business processes taking place online....
- White papers 2000-06-01
- Leveraging Knowledge Management Across Strategic Alliances
- Alliance building has several stages, and the manager who leverages his organization's knowledge through each stage creates the foundation for a successful partnership. Alliance managers must make difficult decisions about when to partner and with whom, as well as how to structure and manage the partnership. Managers who can leverage...
- White papers 2000-04-01
- Intellectual Capital: Placing a Value on Technical Communication
- One of the recurring topics of discussion in technical communication is "proving" the value of work. One don't know these values because current accounting systems have limited means for calculating the financial benefit of value-added services packaged with products or policies and procedures developed for use in-house. It is important...
- White papers 2000-10-01
- Rethinking ROI: Managing Risk And Rewards In KM Initiatives
- A company's overall success largely depends on the Knowledge Management KM techniques. However, the techniques applied with measurable goals in mind give far better results. Predicting and monitoring Return on Investment ROI is the best means to increase the success rate of IT projects. However, it is important to use...
- White papers 2004-02-23
- Building A Better Battleship
- From the executive summary: ‘Because the requisition of a U.S. Navy ship or warfare system takes several years, the organization in charge of that process, the Naval Sea Systems Command NAVSEA, developed best practices to reduce the money and time spent during the acquisition life cycle. However, researches suggest that...
- Case studies 2002-05-01
- Which Way To Turn?
- From the executive summary: ‘Companies have been steadily increasing their efforts to leverage all the information that exists within their walls, whether in databases, on the Web, or in employees' minds. Collaborative applications account for nearly 40% of knowledge management software revenues outpacing sales of content management and data warehousing...
- White papers 2001-03-01
- The New Learning: A Strategic Imperative for Enterprise Performance
- The paper outlines that to ensure learning success and the best possible return on investment in learning, it is imperative to build a solid foundation in the underlying technology infrastructure. Composed of learning management systems LMS, virtual classroom capabilities, content management systems, performance support, learning portals and collaboration tools, this...
- White papers 2003-11-20
- BNET's Make The Case: Business Case Template For Leveraging Knowledge Management Platforms For Sarbanes-Oxley Compliance
- One mandate of the Sarbanes-Oxley Act is a call for improved regulation of knowledge management, or data. In today's electronic world, data includes e-mail, Intranet and Internet postings, corporate blogs, and many other types of electronic information. The Act requires that systems be in place to archive all such information...
- White papers 2005-08-01
- Automating Managed Knowledge Using Natural Language Processing Technology: The Next Knowledge Management Revolution
- Document management systems have brought about significant improvements in the way that businesses manage certain kinds of information. They are capable of some remarkably sophisticated processing at the mere push of a scanner button. What document management systems do not do, however, is automate the knowledge embodied in the information...
- White papers 2004-11-18
- Knowledge Management for the Competitive Edge
- Every organization contains valuable intellectual capital, and the number of knowledge-intensive jobs is steadily increasing. The percentage of knowledge workers in the U.S. work force alone is expected to increase from 20% in 1999 to 40% in 2003. On the cutting edge of this awareness, the paper depicts that traditional...
- White papers 2001-07-01
- Building External Corporate Venturing Capability: Initial Conditions, Learning Processes and Knowledge Management
- How firms build new capabilities to adapt to changing environments is in the core of strategic management. However, only recently research has addressed this question. In this paper a model has been developed that lays out how firms develop a capability to create and develop ventures through corporate venture capital,...
- White papers 2001-03-01
- Using Analytics To Drive Knowledge Management For Better CRM
- When applied to knowledge management, analytics helps companies better understand customer needs and preferences to identify recurring patterns. Analytics helps - allowing companies to deepen their relationships with existing customers through personalized communication; identify most profitable customers and optimize cross-selling and upselling possibilities; and maximize customer loyalty so that if...
- White papers 2003-04-01
- Maximizing the Value of Enterprise Information
- The Holy Grail of knowledge management is that all individuals and communities of interest can gain instantaneous access to highly relevant information, whenever and wherever needed, to make better decisions, reduce risk, eliminate redundancy, improve efficiency, save time, improve financial results and improve security. Ironically, ceaseless efforts to develop new...
- White papers 2004-03-01
- Accounting for Knowledge: Measuring Our Intellectual Assets Helps Us Manage Them Effectively
- Traditional accounting and measurement systems are designed for tangibles such as the cost of labour and materials, not intangibles like knowledge. Bringing together objective and subjective criteria from both the human resources and information technology side can help organizations zero in on their individual Knowledge Management KM weaknesses and take...
- White papers 2004-03-01
- Instance-Based Learning and Information Extraction for the Generation of Metadata
- Knowledge Management recently has become popular in enterprises hoping to achieve a competitive advantage. Describing information by metadata allows for performing detailed queries uniformly over information items from different information sources and enables goal-directed search and automatic provision of relevant information. As the manual acquisition of metadata is very costly,...
- White papers 2003-07-02
- Automatic Discovery and Aggregation of Compound Names for the Use in Knowledge Representations
- Automatic acquisition of information structures like Topic Maps or semantic networks from large document collections is an important issue in knowledge management. An inherent problem with automatic approaches is the treatment of multiword terms as single semantic entities. Taking company names as an example, one presents a method for learning...
- White papers 2003-07-02
- Victory and Death of Knowledge Management
- Knowledge Management "KM", as a buzzword, is not even new. It first showed up on the management radar with the promise to make full use of the accumulated knowledge in the firm through comprehensive documental databases and exhaustive classifications or "Ontologies". That drive is in the root of most modern...
- White papers 2005-03-02
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