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	<title><![CDATA[fixing crm Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to fixing crm]]></description>
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		<title><![CDATA[Fixing CRM (Pt. 4): The BIG Payoff!]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=3055&messageID=14346&start=0]]></link>
		<description><![CDATA[Fixing CRM (Pt. 4): The BIG Payoff!RE: Fixing CRM (Pt. 4): The BIG Payoff!CRM is a failure.  It is not the sales forces' fault.  It is a huge let down to all that were mislead to its capabilities.  Also, it is sad that some managers still misunderstand...]]></description>
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		<pubDate>Sat, 09 Aug 2008 19:10:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer relationship management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales force management]]></category>
		<category domain="http://resources.bnet.com/topic/pt.+4.html"><![CDATA[Pt. 4]]></category>
		<category domain="http://resources.bnet.com/topic/fixing+crm.html"><![CDATA[Fixing CRM]]></category>
		<category domain="http://resources.bnet.com/topic/big+payoff.html"><![CDATA[big payoff]]></category>
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		<title><![CDATA[Fixing CRM (Pt. 3): NO DATA ENTRY!]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1993&messageID=8845&start=0]]></link>
		<description><![CDATA[Fixing CRM (Pt. 3): NO DATA ENTRY!Making CRM work for the rep...I am not convinced that CRM Vendors think sales people are stupid.  Maybe my opinion is too biased because I started my career as a sales rep and now am part of a company that adds value to...]]></description>
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		<pubDate>Thu, 20 Mar 2008 08:20:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM system]]></category>
		<category domain="http://resources.bnet.com/topic/data+entry.html"><![CDATA[data entry]]></category>
		<category domain="http://resources.bnet.com/topic/fixing+crm.html"><![CDATA[Fixing CRM]]></category>
		<category domain="http://resources.bnet.com/topic/pt.+3.html"><![CDATA[Pt. 3]]></category>
		<category domain="http://resources.bnet.com/topic/rep.html"><![CDATA[rep]]></category>
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		<title><![CDATA[Fixing CRM (Pt. 2):  A Simple Process.]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1980&messageID=8805&start=0]]></link>
		<description><![CDATA[Fixing CRM (Pt. 2):  A Simple Process.The Power of a Simple ProcessIt's very important to emphasize a simple approach to selling. When you prepare to deploy a CRM system, you should consider creating a process that is natural, easy, and allows for scaling. The key steps in the sales...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 19 Mar 2008 03:57:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/fixing+crm.html"><![CDATA[Fixing CRM]]></category>
		<category domain="http://resources.bnet.com/topic/pt.+2.html"><![CDATA[Pt. 2]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
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		<title><![CDATA[Fixing CRM (Pt. 1):  Rename It.]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13076-0.html?forumID=1&threadID=1956&messageID=8770&start=0]]></link>
		<description><![CDATA[Fixing CRM (Pt. 1):  Rename It.RE: Fixing CRM (Pt. 1):  Rename It.Sales people will accept CAS "Computer Assistant Selling" better than CRM: it puts them into control over the sales process.Sales people need to build the realtionships and do the selling.They need all the informtion available:- the background...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 17 Mar 2008 07:42:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/pt.+1.html"><![CDATA[Pt. 1]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/fixing+crm.html"><![CDATA[Fixing CRM]]></category>
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