Food Services of America

Chuck is responsible for increasing brand awareness throughout both the Fargo and Minot branches. He provides Associates and customers with the information they need to know about all our branded items. From portion costs to product descriptions, Chuck is an excellent source for branded product information.

Vicki works with our Healthcare accounts. She provides customers with food cost information, menu planning ideas, and budgeting tools. Vicki also provides education through in-service training courses on ServSafe and Firstlink .

Bob's expertise in produce includes portion and servings costs, nutrition information, and menu and recipe suggestions. From weekly flyers and promotions to detailed phone messages, Bob ensures that he provides both the FSA Customers and Sales Associates with the most up-to-date information regarding the produce market.

Debby is an outstanding resource for nursing and retirement homes, assisted living facilities, hospitals and congregate care programs. Her responsibilities include supervising the healthcare specialists, continuing education workshops, our Healthy Solutions monthly publication, and FirstLink training. Debbie also works with customers in contract negotiation. As Western Washington Group's healthcare expert, Debby is continuously researching health care trends and products that can help our customers.

Marge manages the inventory for all disposables and supplies. She makes certain that our Associates and customers are equipped with the most innovative products to efficiently run their day-to-day operations.

Mark started his career in the back of the house of restaurants, learning various positions, in various styles of cooking. He and his wife moved to Oregon in the early 80's so he could be an instructor at the newly developed Horst Mager Culinary Institute. Next, he transferred to the Couch Street Fish House, and worked with Horst for several years. Mark and his wife decided to have children in 1987, which brought him into grocery sales. Since then he has been in sales and management positions. During Mark's sales tenure, he started three new territories, and has been recognized many times for his accomplishments.

In 1978 Pamela was hired by MJB Coffee Company Hotel & Restaurant Division as an Office Assistant. In January of 1986 she went to work for Miller Cascade as the Beverage Coordinator / Coffee Buyer. As the Beverage Coordinator, Pamela kept track of coffee machines and coordinated service calls and maintained all beverage forms. Her job also included ordering coffee for the warehouse. Miller Cascade changed the company's name to Food Services of America. Pamela decided to move into the area of Customer Service department taking customers food orders on Telxons. Later she became the Customer Service Supervisor. She worked in the Sales Department as an Administrative Assistant and has also held the frontline as the Receptionist. Pamela also worked in Healthcare Department maintaining contracts and bids for the healthcare customers. With 21 years in the industry Pamela has worn many hats. Now, she wears her favorite hat in Marketing.