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Frost & Sullivan, the Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth Partnership Services, Growth Consulting and Career Best Practices empower clients to create a growth focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents.
Vice President, Global Marketing
Bill ArcherNAICS Code Vocational Rehabilitation Services: 624310
Recent Events
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Ford Motor Company Subscribes to Frost & Sullivan's Growth Partnership Research and Market Intelligence Services
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DDN Scalable Storage Technology Recognized by Frost & Sullivan
News & Analysis
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frost & sullivan and genesys telecommunications laboratories - All News and Analysis
Genesys to Deliver Keynote Address at Frost & Sullivan Mobile & Wireless Enterprise 2008
President Jim Huzell to Open Conference With Speech on "Collaboration in a Mobile World"
Genesys selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center Applications.
M2 PRESSWIRE-22 February 2008-Alcatel-Lucent: Genesys selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center ApplicationsC1994-2008 M2 COMMUNICATIONS LTD RDATE:22022008 Paris -- Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company...
Genesys Selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Centre Applications.
M2 PRESSWIRE-21 February 2008-Genesys Telecommunications Laboratories, Inc: Genesys Selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Centre Applications C1994-2008 M2 COMMUNICATIONS LTD RDATE:21022008 Wokingham --...
Genesys Selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Centre Applications.
M2 PRESSWIRE-21 February 2008-Alcatel-Lucent: Genesys Selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Centre ApplicationsC1994-2008 M2 COMMUNICATIONS LTD RDATE:21022008 Wokingham -- Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company...
Genesys Selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center Applications
Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris: ALU) (NYSE: ALU), was selected as the leader in customer service for Frost & Sullivan's most prestigious award, the 2008 North American Contact Center Applications Company of the Year Award. This award was presented to Genesys today during a press conference...
Genesys honoured with Market Leadership Award 'Hat Trick'; Frost & Sullivan recognises Genesys for managed service market leadership in Asia Pacific, North America and EMEA.
M2 PRESSWIRE-22 February 2007-GENESYS TELECOMMUNICATIONS: Genesys honoured with Market Leadership Award 'Hat Trick'; Frost & Sullivan recognises Genesys for managed service market leadership in Asia Pacific, North America and EMEAC1994-2007 M2 COMMUNICATIONS LTD RDATE:22022007 Wokingham - Genesys Telecommunications Laboratories, an ...
Genesys Conferencing Receives Frost & Sullivan Multimedia Conferencing Award
Exceptional Value Proposition Praised by Leading Global Consulting Company
Frost & Sullivan awards Genesys the 2005 Market Leadership Award for contact centre managed service solutions; Genesys recognised for leadership through superior strategies and execution in the rapidly growing managed services market.
M2 PRESSWIRE-20 February 2006-GENESYS: Frost & Sullivan awards Genesys the 2005 Market Leadership Award for contact centre managed service solutions; Genesys recognised for leadership through superior strategies and execution in the rapidly growing managed services marketC1994-2006 M2 COMMUNICATIONS LTD RDATE:20022006 ...
Frost & Sullivan opts for Genesys conferencing solution - Brief Article
TELECOMWORLDWIRE-1 October 2002-Frost & Sullivan opts for Genesys conferencing solution C1994-2002 M2 COMMUNICATIONS LTD http://www.m2.com Conferencing company Genesys Conferencing has had its Genesys Meeting Center chosen by Frost & Sullivan, a growth consulting and corporate training company. Frost & Sullivan will use the Genesys Meeting...
Genesys Conferencing to provide web-based conferencing solution for Frost & Sullivan analyst briefings; Global leader in strategic growth consulting selects Genesys Meeting Center for improved audio and web collaboration.
M2 PRESSWIRE-30 September 2002-Genesys Conferencing: Genesys Conferencing to provide web-based conferencing solution for Frost & Sullivan analyst briefings; Global leader in strategic growth consulting selects Genesys Meeting Center for improved audio and web collaboration C1994-2002 M2 COMMUNICATIONS LTD RDATE:09302002...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Bill Archer | Vice President, Global Marketing |
| Ken Herbert | Vice President, Global Business and Financial Serv |
| Lori Salazar-Malone | Director of Sales, North America |
| Danielle White | Corporate Communications, Global Manager |
| Matt Cadby | Frost & Sullivan Global Data Collection Manager |
| Janani Sankaran | Frost & Sullivan Business & Financial Services Ana |
| John Raspin | Frost & Sullivan's Energy and Environment Practice |
| Ronald Gruia | Analyst |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| David B. Frigstad | Chairman |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Vice President, Global Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Vice President, Global Business and Financial Serv | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Director of Sales, North America | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Corporate Communications, Global Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Frost & Sullivan Global Data Collection Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Frost & Sullivan Business & Financial Services Ana | Current |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Frost & Sullivan's Energy and Environment Practice | Current |
Ronald Gruia is the Program Leader, Enterprise Solutions and Senior Telecom Analyst at Frost & Sullivan, where he covers topics such as VoIP, triple play services, IMS, and carrier messaging platforms. He is a frequent speaker at conferences such as VON, IPComm, 3GSM, Supercomm, Intel Communications Summit, and IP World Canada. Ronald also writes articles for various publications, appears on Report on Business Television (Canada), and is often quoted in publications including Business Week, Forbes, Chicago Tribune, National Post, Globe&Mail and Washington Post. He is an MIT graduate in Electrical Engineering, and has accumulated years of experience in the telecom industry (held several roles at Nortel Networks' Enterprise Division, where he earned a U.S. patent).
| Organization | Position | Status |
|---|---|---|
| Von Canada | Program Leader, Senior Strategic Analyst, Emerging Communications Solutions, Frost & Sullivan | Current |
| Frost & Sullivan | Analyst | Current |
| National Post | Current | |
| Chicago Tribune Company | Current | |
| Nortel Networks Corporation | Former |
| Organization | Position | Status |
|---|---|---|
| Frost & Sullivan | Chairman | Current |
Executive News
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EBay hangs up on failed Skype strategy
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Surging Sales of Apple iPods, iPhones Boost Profit and Revenue
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GIL Global - Frost & Sullivan's Growth, Innovation and Leadership Global Congress Comes to Latin America
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Ottawa unlikely to block Nortel deal
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Optimism Rises for Nortel Sell-Offs
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Optimism Rises for Nortel Unit Sell-Offs
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Optimism Rises for Nortel Unit Sell-offs
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Nortel-Microsoft alliance set to change as Avaya snaps up UC offering