Genesys Telecommunications Laboratories

Nicolas de Kouchkovsky brings more than 20 years of IT and Telecommunications industry experience to his role as President of Genesys. He is responsible for the management of Genesys, driving the company's strategic direction and building the Genesys brand. Nicolas joined Genesys in February 2000. As Vice President of Products and Strategy, he oversaw product management, product marketing and strategy while helping Genesys achieve a market leader position in the contact center software market.A He later served as Senior Vice President of Marketing and Business Development, overseeing key acquisitions for the Genesys portfolio. Prior to joining Genesys, he spent seven years in both business and engineering senior management roles at Alcatel (now Alcatel-Lucent). Before joining Alcatel-Lucent, he was Chief Technology Officer at Cirel, a startup in the field of multi-protocol telecom gateways for LANs. Nicolas earned a Masters degree in Math and Physics from Ecole Polytechnique in Palaiseau. He also holds a Masters in Robotics and Data Processing from Ecole Nationale SupA rieure de Techniques AvancA es in Paris.

Kelly is a Regional Sales Manager for Genesys Telecommunications Laboratories. A subsidiary of Alcatel, Genesys is 100% focused on software for call centers. Genesys recognizes that better interactions drive better business and build company reputations. Customer service solutions from Genesys deliver on this promise for Global 2000 enterprises, government organizations and telecommunications service providers across 80 countries, directing more than 100 million customer interactions every day. Sophisticated routing and reporting across voice, e-mail and Web channels ensure that customers are quickly connected to the best available resource - the first time. In his position Kelly is responsible for the sales of Genesys Voice Platform products across the South Western US.

Mr. Sudbey has worldwide responsibility for strategic initiatives, with a mandate to drive these initiatives towards mainstream success and further add to Genesys competitive differentiation. Mr. Sudbey joined Genesys in 1997 and has held a variety of roles in senior management. Most recently, since 2004, Mr. Sudbey had responsibility for Worldwide Services and prior to that, he managed Genesys' Americas Sales Engineering Organization. Mr. Sudbey brings more than 20 years of experience in the contact center and telecommunications industries to his current position. Prior to Genesys, he spent 14 years at Nortel Networks in various sales and services positions and also led a call center applications team that focused on emerging call center technologies, selling and installing Genesys products. Mr. Sudbey graduated from Wentworth Technology Institute (formerly GTE Sylvania Technical Institute) Telecommunications Program and Harvard Business School's General Manager program.