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- Vindication for Apple's Retail Vision
- Vindication for Apple's Retail VisionMicrosoft jumping on the bandwagonApple stores work on so many levels. - Customers who had never been exposed can touch and feel the machines while having experts on hand to take you through the experience.- The Genius Bar is pure genius. Essentially you are getting...
- Discussion threads 2008-04-24
- Basic Training
- In the course of this year's Customers First research, no company produced a more polarizing debate than Apple and its Apple Stores. Some people lauded Apple's in-store service desks, called Genius Bars, for spinning an experience out of customers' proble In the course of this year's Customers First research, no...
- Research articles 2006-09-01
Additional Resources
- Inside Apple's Newest Temple [Apple]
- While every Apple Store is in some sense a place of reverence, the new Upper West Side store unabashedly evokes that feeling, more than any other. It used to be a Victoria's Secret. I call it a temple because the architecture conveys a nearly religious aesthetic, a place to worship...
- News items 2009-11-12
- Is Microsoft Store just a cheap Apple Store rip-off?
- By Joe Wilcox , Betanews Yesterday, Black Friday 2009, I drove 70 miles north from San Diego to Mission Viejo, Calif. My goal: To answer that question. In October, Microsoft opened two retail outlets , in Arizona and California, that do remind of...
- News items 2009-11-30
- Apple Readies New N.Y. Store, Microsoft Mum About Retail Plans
- Apple plans to open an additional retail store in New York on Nov. 14, and says it will open 40 to 50 stores worldwide in 2010. Although Microsoft has said it will challenge Apple aggressively in the retail space, comments from Microsoft spokespeople seem to indicate that a wait-and-see approach...
- News items 2009-11-12
- Golden, CO-based converter Graphic Packaging purchases two Genius defect-detection systems from BST Pro Mark, Elmhurst, IL. (Applications Watch).(Brief Article)
- Golden, CO-based converter Graphic Packaging purchases two Genius defect-detection systems from BST Pro Mark, Elmhurst, IL. The units, which inspect for print defects and perform automatic color and bar-code monitoring, will be installed at Graphic's Lawrenceburg, TN facility. They will operate on wide-web gravure presses that...
- Research articles 2002-06-01
- Apple to open first European retail store in London
- LONDON AFP — Apple is to open its first retail store in Europe on Saturday, a state-of-the-art boutique in central London selling the latest products from the US computer and technology group. The two-floor store on London's landmark Regent Street will also offer customers the chance to learn about...
- Research articles 2004-11-19
- A chat with Bob Schrieffer: He's seen as an icon of modern physics, a man whose discovery--at age 26--revolutionized thinking on superconductivity, a phenomenon that some scientists believe may be the most remarkable physical property in the universe.(Bar
- A crowded New York subway apparently is as good a place as any for brilliant inspiration to strike. Even a grad student, one still amazed at his good fortune of being daily in the presence of true scientific genius, a major professor who had...
- Research articles 2002-02-01
- The Strategic Reason Behind Microsoft's Retail Push: Windows 7
- Many columnists devoted a lot of column inches last week to the announcement that Microsoft MSFT is entering the retail space. As usual, these articles were generally variations on the same theme; comparisons to Apple AAPL, the mention of Wal*Mart WMT and DreamWorks executives being hired, the description of stores...
- External links 2009-02-17
- Football: Blues: THE BEST BAR NONE; Bullivant tribute to former team-mate.(Sports)
- Byline: BY COLIN TATTUM LIKE millions of people around the world, Terry Bullivant mourned the death of football genius George Best. And his tribute to the Manchester United and Northern Ireland star carries more resonance than most. ...
- Research articles 2005-12-10
- Microsoft Needs Amazing Stores to Compete With Apple, Itself
- Microsoft is coming closer to its much-anticipated retail launch, which is touted as a direct assault on Apple's highly successful retail stores. But the software giant faces a formidable challenge -- to woo customers away from Apple Stores its roll out must be super impressive, and it needs to convince...
- Blog posts 2009-07-29
- Who Needs Online Taxes?
- From the outcry, you'd think New York residents were being asked to pay a "spell-check tax" every time they fixed a string of letters in Microsoft Word. In reality, Gov. David Patterson, faced with an epic budget deficit, is proposing to tax digital music downloads. Rather than fight this "iTax"...
- News items 2009-08-07
- Apple banks on retail stores
- Apple's new store on the Upper West Side opens on Saturday at 10 a.m.(Credit: Marguerite Reardon/CNET)NEW YORK - Apple hopes to grow its market share with an increasingly aggressive retail strategy that includes opening bigger stores in more locations.At a media preview of its fourth store here, which is located...
- News items 2009-11-12
- Live Post: Sales 2.0 Conference in Chicago
- Today I’m posting a “running update†of everything that happens at the Sales 2.0 Conference in Chicago. This conference sponsored by one of my publishers SellingPower features real-life customer stories about how they use the latest technology. It will probably be worth your time to check this...
- Blog posts 2009-09-10
- Google Android 2.0 SDK Lands For Developers as the World Awaits The Verizon Droid
- Google's Android team Oct. 27 released Android 2.0, the long-awaited build also known as ?clair that is expected to appear first on the Motorola Droid smartphone from Verizon Wireless next week. The Android 2.0 SDK features new APIs for sync, account manager and contacts. End users will benefit from Quick...
- News items 2009-10-27
- Could the Droid Be the Device That Finally Dethrones the iPhone?
- by Rita Chang Published: October 26, 2009 SAN FRANCISCO (AdAge.com) -- With Apple posting record profits last week, thanks in large part to brisk sales of its iPhone, it may seem downright crazy to mount a smartphone challenge at all, let alone one that takes direct aim at the iPhone....
- News items 2009-10-26
- The Friday Round-Up
- Let's start with enterprise. Bad Entrepreneur explains the value of setting goals that are challenging, but reachable. The advice is sound: focus on a particular earnings figure per week. For BE, It started out of necessity. He set a figure that he needed to get him out...
- Blog posts 2008-07-18
- J&J's Red Cross Suit Sent (Mostly) Packing
- Johnson & Johnson might have had better luck had it decided to introduce a line of baby itching powder or Band-Aids guaranteed to make the "ouch" even worse. As it stands, though, its decision last August to sue the Red Cross over use of the instantly recognizable symbol they both...
- Blog posts 2008-05-19
- Matthew Stanley Quay
- Matthew Stanley Quay Matthew Stanley Quay (1833-1904) was a U.S. senator and Republican party boss in Pennsylvania. His political genius made "Quayism" a synonym for shrewd, even ruthless, politics in the "gilded age." Matthew Quay was born on Sept. 30, 1833, in Dillsburg, Pa., the son of a Presbyterian minister....
- Research articles 2005-01-01
- Matthew Stanley Quay
- Matthew Stanley Quay Matthew Stanley Quay (1833-1904) was a U.S. senator and Republican party boss in Pennsylvania. His political genius made "Quayism" a synonym for shrewd, even ruthless, politics in the "gilded age." Matthew Quay was born on Sept. 30, 1833, in Dillsburg, Pa., the son of a Presbyterian minister....
- Research articles 2003-01-01
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