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- Vindication for Apple's Retail Vision
- Vindication for Apple's Retail VisionMicrosoft jumping on the bandwagonApple stores work on so many levels. - Customers who had never been exposed can touch and feel the machines while having experts on hand to take you through the experience.- The Genius Bar is pure genius. Essentially you are getting...
- Discussion threads 2008-04-24
- Basic Training
- In the course of this year's Customers First research, no company produced a more polarizing debate than Apple and its Apple Stores. Some people lauded Apple's in-store service desks, called Genius Bars, for spinning an experience out of customers' proble In the course of this year's Customers First research, no...
- Research articles 2006-09-01
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