Glc Business Services

As Chief Operations Officer and one of the founding partners of GLC Business Services, John is responsible for GLC's operational excellence. Prior to founding GLC, John spent 15 years with Case-Hoyt Corporation, a premier commercial printing company in Rochester New York. He joined Case-Hoyt after earning an MBA in Marketing and Applied Economics from the University of Rochester's Simon School of Business. John started his printing career in sales in the upstate New York market and moved to Case-Hoyt's New York City office in 1981. Over the next 13 years he handled major account sales and achieved the highest sales volume in the company. Recognized for his sales volume, profitability and high customer satisfaction John was named Vice President of National Sales in 1990. John joined GLC full-time in May of 1994.

As HR Manager, Jamie maintains an open-door policy, consistently applies policies and practices, and provides benefits that attract and retain top-tier employees. Her responsibilities include general human resources, benefits, and payroll for 215 staff members. In her eight years at GLC, Jamie has developed and implemented benefits and practices that attract and keep employees and new clients. She says, "I'm committed to providing quality programs, practices, and benefits that exceed our clients' expectations." Prior to joining GLC, Jamie spent 24 years in retail where her final role was as District Manager responsible for 13 stores.

John continually measures GLC's performance to make sure production numbers are increasing over time. When the numbers continue to increase, John is confident his clients trust GLC's services. As an Area Manager, John oversees GLC's sites in New York City, Long Island, and Manchester, NH. His responsibilities include records guidance, consulting, and mentoring staff. But ultimately, John is responsible for exceeding each client's requirements and expectations.

Katherine is extremely detailed, thorough, and timely in her work which is how she earns clients' trust in the accuracy of GLC's financial statements, records, and contracts. As Controller, Katherine is responsible for financial statements, budgets, taxes, and Information Technology.