BNET Industries
- Private
- US
Dow Jones Description
Global 360 is a global leader in providing Business Process Management (BPM) and Analysis solutions to organizations who need to automate measure and improve resource-intensive business processes across different communities including customers, employees and partners. Global 360?s premier product, G360 Enterprise, provides organizations with the insight to make informed business decisions and the flexibility to quickly adapt to changing market needs through real-time analysis and metrics that ensure business objectives and customer commitments are managed effectively. Building on our strength in financial services, government and insurance. Global 360 allows organizations to manage critical business processes, reduce expenditures, improve efficiency and provide world-class customer service. Beyond simply providing adaptable solutions for the market today, the team at Global 360 has in-depth knowledge of challenges facing customers. We understand the details of business processes required to meet the demands of the marketplace as well as meeting customer service requirements. Global 360 delivers maximum return on investment by enabling your organization to protect and integrate existing IT investments and increase productivity with intelligent processes that connect the right people and systems to the right information, at the right time.
President & CEO
Michael K. CrosnoNumber of Employees 340
Peer Companies
NAICS Code Administrative Management and General Management Consulting Services: 541611
News & Analysis
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global 360 inc. and strategy - All News and Analysis
Global 360 gives Revlon a Makeover.
M2 PRESSWIRE-21 August 2006-Global 360: Global 360 gives Revlon a MakeoverC1994-2006 M2 COMMUNICATIONS LTD RDATE:21082006 Leading beauty product manufacturer Revlon has selected Global 360, the leading provider of business process management and optimisation solutions, to increase business efficiency and help improve...
Global 360 gives Revlon a Makeover.
M2 PRESSWIRE-27 July 2006-Global 360: Global 360 gives Revlon a MakeoverC1994-2006 M2 COMMUNICATIONS LTD RDATE:27072006 Leading beauty product manufacturer Revlon has selected Global 360, the leading provider of business process management and optimisation solutions, to increase business efficiency and help improve...
Business Optimization: Critical To BPM Success
The key advance of optimization over traditional BPM Business Process Management technologies is the ability to address both the real time optimization of individual processes "In flight" as well as the ability to identify strategic changes to business processes to drive long term value and cost savings. This dual mission...
Global 360 recognised as a leading industry trend setter by KMWorld Magazine; Enterprise BPM Suite named on 2005 trend setter list.
M2 PRESSWIRE-30 August 2005-Global 360: Global 360 recognised as a leading industry trend setter by KMWorld Magazine; Enterprise BPM Suite named on 2005 trend setter listC1994-2005 M2 COMMUNICATIONS LTD RDATE:30082005 Global 360, a leading provider of business process management BPM and...
Business Process Management for Credit Claims: Expediting and Gaining Control Over the Resolution Process
A credit claim is created when a customer believes an order they received from the manufacturer is incorrect or otherwise fails to adhere to their contract or when they feel reimbursement is due them for returned/damaged goods, late shipping, markdowns, and so on. A customer's credit claim document should identify...
Process Control and Modeling in BPM : Advanced Modeling, Analytics, and Goal Management: Critical Components of Comprehensive BPM
This paper describes the Global 360 Advanced BPM Intelligence with which companies can track and measure their performance based on real-time feedback, identify problem areas earlier, evaluate process changes and results more quickly, and spot opportunities for improvement. Goal Management enables them to optimize resource utilization in a manner consistent...
G360 Enterprise Business Process Management
Gaining a competitive advantage, and even more important, sustaining and increasing it over time, requires a smart, agile, and effective business process management and analysis solution that lets one deliver on one's corporate goals and strategies. G360 Enterprise enables one to link goals to execution by providing dynamic planning, automating...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Michael K. Crosno | President & CEO |
| George Ellis | Chief Financial Officer |
| John Woolf | CFO, Executive Vice President, Treasurer & Secretary |
| Kevin T. Harvell | COO & Senior Vice President |
| John Sterling | Executive Vice President, Corp Development |
| Bill A. Whiting | Senior Vice President, Enterprise Solutions |
| John Oldham | Senior Vice President, Client Services |
| John Pyke | Senior Vice President, Technology Strategy |
| Robert Shapiro | Senior Vice President |
| Steve R. Russell | Senior Vice President, Research and Development |
| Timothy Mortenson | Senior Vice President, Customer Support Services |
| Ben Cody | Vice President, Product Management |
| Bill Yarnoff | Vice President, Federal Sales |
| Colleen Nichols | Vice President, Corporate Marketing |
| Donna Allen | Vice President & Controller |
| Lucy Norris | Vice President, Client Support Management |
| Michael Cupps | Vice President, Business Development |
| Patricia McArdle | General Counsel & Vice President |
| Shannon Prager | Director, Marketing |
| Rich McDaniel |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| Kurt R. Jaggers | Board Director |
| Vivian Wu | Board Director |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | President & CEO | Current |
| Global 360, Inc. | President | Former |
| Gemplus Corp | Executive Vice President | Former |
| CA | Vice President of Sales and Marketing | Former |
| Eastman Kodak Company | Vice President of Business Imaging Systems | Former |
| Tyler Technologies, Inc. | General Manager | Former |
| Eastman Kodak Company | General Manager | Former |
| Organization | Position | Status |
|---|---|---|
| Softbrands, Inc. | Chief Executive Officer | Former |
| Global 360, Inc. | Chief Financial Officer | Current |
| Global Com LLC. | Chief Financial Officer | Current |
| Texas Tech University | Attorney | Current |
| PeopleSupport Inc. | Chairman | Current |
| Entrepreneurs Foundation of North Texas | Advisory Board | Current |
| Neon Systems, Inc. | Board of Directors | Current |
| Blackbaud, Inc. | Board of Directors | Current |
| Sterling Commerce, Inc. | Chief Financial Officer | Former |
| Sterling Software Inc | Chief Financial Officer | Former |
| Sterling Software, Inc. | Chief Financial Officer | Former |
| Communities Foundation of Texas | Executive Vice President and Chief Operating Officer | Former |
| Sterling Commerce, Inc. | Founder | Former |
| Softbrands, Inc. | Chairman of the Board of Directors | Former |
| Sterling Commerce, Inc. | Chairman | Former |
| Sterling Software, Inc. | Chairman | Former |
| Southern Methodist University | J.D. | Former |
| Texas Tech University | B.B.A. In Accounting | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | CFO, Executive Vice President, Treasurer & Secretary | Current |
| Tyler Technologies, Inc. | Senior Vice President | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | COO & Senior Vice President | Current |
| Ohio University | B.A. degree | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Executive Vice President, Corp Development | Current |
| The Ohio State University | Bachelor of Science degree in psychology and accounting | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President, Enterprise Solutions | Current |
| Eastman Kodak Company | Former | |
| Sb&C, Ltd. | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President, Client Services | Current |
| FileNet Corporation | Former | |
| Rochester Institute of Technology | Business Administration in Marketing | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President, Technology Strategy | Current |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President | Current |
| Cape Visions, Inc. | President | Former |
| Cape Visions, Inc. | Senior Vice President | Former |
| Cape Visions, Inc. | founder | Former |
| International Business Machines Corporation | compiler | Former |
Steve Russell joined Global 360 in March 2001 upon Global 360's acquisition of ViewStar Corporation from Avaya, Inc. Since joining Global 360, Mr. Russell has been instrumental in providing leadership for all research and development and other activities throughout the organization. Mr. Russell has broad experience in managing and developing workflow and data-automation system software. Before joining Global 360, he was chief technology officer of Avaya's Customer Relationship Management Division. Prior to Avaya, Mr. Russell served more than 10 years in management at ViewStar Corporation.
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President, Research and Development | Current |
| Avaya Inc. | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Senior Vice President, Customer Support Services | Current |
| Eastman Kodak Company | General Manager | Former |
Ben Cody is vice president of product management at Global 360, Inc. In this role Ben is responsible for leading product management and product marketing initiatives across the company's portfolio of BPM and Optimization solutions. Ben has a broad background in enterprise software, with more than 15 years of experience in a variety of research and development and product management leadership roles. Before joining Global 360, Ben led product management for Inovis, Inc.'s integration software business. Prior to Inovis, Ben held a various product and development management positions at Harbinger, Inc. which was acquired by Peregrine Systems in 2003.
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President, Product Management | Current |
| Inovis, Inc. | Former | |
| Peregrine Systems, Inc. | Former | |
| Harbinger | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President, Federal Sales | Current |
| Lumeta Corporation | Vice President, Sales | Current |
| Defywire, Inc. | Director, Strategic Alliances | Former |
| Esi International, Inc. | Former | |
| IPS Corporation | Former |
Colleen Nichols is Vice President of Corporate Marketing, Worldwide. Mrs. Nichols is responsible for the overall corporate communication strategy for Global 360, Inc. Mrs. Nichols has more than 10 years of experience in public relations and marketing communications both on agency and the corporate side including five years with the leading corporate communications firm, Fleishman Hillard. Mrs. Nichols client list has included Agile Software, Autodesk, QAD, Citrix, Blaze Software, Xythos, Cirrus Logic and BEA. Prior to joining Global 360, Mrs. Nichols led the Corporate Marketing team for Epicentric. Mrs. Nichols developed, managed, and operated the corporate communication program, which was aimed at repositioning Epicentric as the portal software powerhouse.
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President, Corporate Marketing | Current |
| Fleishman-Hillard Inc. | Former | |
| Autodesk, Inc. | Former | |
| Corporate Marketing, Inc. | Former | |
| Cirrus Logic, Inc. | Former | |
| Agile Software Corporation | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President & Controller | Current |
Lucy Norris is Vice President of Product Management for the Global 360 product portfolio. Responsible for the overall delivery of the Global 360 product line from initial requirements through customer success, Ms. Norris is the executive sponsor of the Customer Advisory Team, a group of key Global 360 customers worldwide who validate product assumptions and delivery plans. Ms. Norris joined Global 360 in August 2000 as Vice President of Customer Service where she was a lead designer of Global 360 Investment Protection Program. More recently, she led the Global 360 WMS products. Prior to joining Global 360, she spent 17 years at Wang and three years at Eastman Software, Inc. in several product and leadership positions.
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President, Client Support Management | Current |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Vice President, Business Development | Current |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | General Counsel & Vice President | Current |
| Global 360, Inc. | General Counsel | Former |
| Boston College Law School | J.D. | Former |
| Brown University | B.A. | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Director, Marketing | Current |
| Global 360, Inc. | Director, Marketing | Former |
| Organization | Position | Status |
|---|---|---|
| Global 360, Inc. | Current | |
| Tyler Technologies, Inc. | Former |
| Organization | Position | Status |
|---|---|---|
| TA Associates, Inc. | Managing Director | Current |
| Pros Holdings, Inc. | Board of Directors | Current |
| WebSideStory, Inc. | Board Director | Current |
| 2nd Story Software, Inc. | Board Director | Current |
| Global 360, Inc. | Board Director | Current |
| Open Link Financial Inc. | Board of Directors | Current |
| Togethersoft Corporation | chief executive officer | Former |
| Brintech, Inc. | president | Former |
| S1 Corporation | senior vice president of corporate | Former |
| TA Associates, Inc. | vice president | Former |
| Brintech, Inc. | co-founder | Former |
| Network Equipment Technologies, Inc. | Director of Carrier Marketing | Former |
| ROLM Corporation | Engineering Manager | Former |
| S1 Corporation | data processing | Former |
| The Boston Consulting Group, Inc. | Consultant | Former |
| TA Associates, Inc. | principal | Former |
| JDA Software Group, Inc. | Board Director | Former |
| Voyant Technologies Inc. | Board Director | Former |
| Togethersoft Corporation | Board Director | Former |
| Invitrogen Corporation | Board Director | Former |
| NetApp Inc. | Board Director | Former |
| Trident Microsystems, Inc. | Board Director | Former |
| Stanford Graduate School of Business | MBA | Former |
| Stanford University | Masters of Business Administration | Former |
| Georgia Institute of Technology | B.S. degree in information and computer sciences | Former |
| Stanford University | BS | Former |
| Organization | Position | Status |
|---|---|---|
| TA Associates, Inc. | Principal | Current |
| Global 360, Inc. | Board Director | Current |
| Azoogleads.Com, Inc. | Investor | Current |
| McKinsey & Company, Inc. | Business Analyst | Former |
| Accel Partners | Associate | Former |
| Sun Microsystems, Inc. | Corporate Development | Former |
| Harvard Business School | MBA | Former |
| University of Pennsylvania | BA | Former |
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