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- Social Entrepreneurs: The Rebirth of Civil Society in Eastern Europe
- There has been a quiet revolution in Eastern Europe for the past fifteen years - the explosive growth of the nonprofit sector. Since the fall of the Berlin Wall in 1989, Eastern European governments have done their fair share of shuffling as they attempt to adapt themselves to Western styles...
- White papers 2005-01-06
Additional Resources
- Envision manages performance with one view for multiple centers. (Performance Management).
- At the Envision Telephony booth, ICCM attendees were introduced to Click2Coach Enterprise, an enterprise-class agent development solution that manages multiple contact centers with one global view, all from a single interface. Envision's Click2Coac At the Envision Telephony booth, ICCM attendees were introduced to ...
- Research articles 2002-08-01
- Envision Telephony, Inc. Wins ContactCenterWorld.com's Members' Choice Awards; Contact Center Customers Award Envision for Best Performance Management Solution and Best Recording/Quality Monitoring Solution
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that it has received two 2006 Members' Choice Awards from ContactCenterWorld.com, the global support organization for contact center industry professionals. Envision received the 2006 Members' Choice Awards for Best...
- Research articles 2006-05-23
- Envision Telephony, Inc. Honors Contact Center Visionaries; 2006 Envision Excellence Awards Recognize Blue Cross of Idaho, ShopNBC, Staples and Wachovia
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that Blue Cross of Idaho, ShopNBC, Staples and Wachovia have been named the winners of the 2006 Envision Excellence Awards. The awards honor companies using Envision's solutions that have...
- Research articles 2006-08-17
- Petro-Canada Delivers Legendary Customer Experiences with Envision's Click2Coach
- Canada's Largest Oil and Gas Company Increases Customer Satisfaction Through Improving Call Center Efficiency SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that Petro-Canada, Canada's largest oil and gas company, has reported improved customer service with...
- Research articles 2007-02-20
- Cross Awarded Partner of the Year by Envision Telephony
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that Cross, a national provider of integrated voice and data solutions and one of Avaya's largest resellers, was named Envision's 2006 Partner of the Year. The 2006 Partner of...
- Research articles 2006-08-16
- Envision Telephony, Inc., Receives 2005 Global Excellence in Technology of the Year Award
- FORT MYERS, Fla. -- Frost & Sullivan has presented Envision Telephony, Inc., with the 2005 Global Excellence in Technology of the Year Award for the company's outstanding performance and contribution in the field of global customer contact center technologies. Every year, Frost & Sullivan presents this Award to the...
- Research articles 2005-04-20
- Envision Honored with 2005 Global Excellence in Technology of the Year Award
- SEATTLE -- Envision Telephony, Inc., a leading provider of business solutions for the contact center and the enterprise, today announced that it was presented with Frost & Sullivan's 2005 Global Excellence in Technology of the Year Award for its outstanding performance and contribution in the field of global customer contact...
- Research articles 2005-04-20
- Lufthansa Chooses Envision Click2Coach
- SEATTLE -- Envision Telephony, Inc., a leading provider of recording solutions for the contact center and the enterprise, today announced that Lufthansa Global Telesales LH GTS has chosen Envision's integrated quality monitoring and coaching solution, Click2CoachR, for its 1500 agents in nine sites around the globe. LH GTS is part...
- Research articles 2005-10-25
- Envision Telephony Appoints Thomas Aiello as Vice President of Worldwide Sales
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today the appointment of Thomas Aiello as vice president of worldwide sales. In this position, Aiello will report directly to Rodney Kuhn, chief executive officer of Envision, and will be...
- Research articles 2006-05-10
- Envision Telephony Recognized by Saddletree Research For Setting the Standard for Identity Protection in the Contact Center
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, today announced that Saddletree Research has recognized the company as a pioneer in delivering an identity protection solution for the contact center industry. In a recent report Paul Stockford, chief analyst...
- Research articles 2007-04-17
- Envision Telephony, Inc. Announces International Customer Forum; Contact Center Leaders Share Industry Insight and ROI-driven Strategies for Workforce Optimization
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today Envision will host the company's annual customer forum in Seattle, Washington from July 18, 2006, to July 20, 2006, at the Westin Seattle.
- Research articles 2006-06-14
- Envision Telephony's Identity Protection Solution Wins Prestigious Product of the Year Award from Call Center Magazine
- SEATTLE -- Envision Telephony Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that Call Center Magazine (www.callcentermagazine.com) has selected the Envision Identity Protection[TM] solution as a "Product of the Year" award winner. Recipients were recognized for their ability to deliver innovative...
- Research articles 2007-04-04
- Envision Announces 2008 Annual Customer Forum
- International Customer Forum to Include Sessions from Industry Trendsetters Costco Wholesale, Southwest Airlines, Tiffany & Co., Blue Cross Blue Shield of Nebraska and More SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that the company's annual...
- Research articles 2008-05-14
- Eastern Research Simplifies Disaster Recovery for Network Operators; Company's ENvision Plus 2.0 Management System Enhances Network Protection Options
- LONG BEACH, Calif. -- Eastern Research Inc., a global provider of transport equipment for telecommunications access networks, today announced the introduction of ENvision Plus 2.0, a next-generation network and element management product. Designed for transmission networks based upon Eastern's multiservice cross-connect platforms, ENvision Plus 2.0 responds to the needs of...
- Research articles 2005-05-23
- Manakoa Compliance Products Showcased Before 2500 Microsoft Sales Representatives at Private Envision Conference
- REDMOND, Wash. -- Manakoa Services Corporation (OCT BB: MKOS) will showcase its Compliance WorkCenterTM and the Manakoa KnowledgeBaseTM products at the annual Microsoft Envision Conference here. A select group of key partners have been invited to this annual conference in order to introduce products to Microsoft executives, employees and their...
- Research articles 2005-01-18
- World Class Retail Companies Headline at Manugistics enVISION 2005; Limited Brands and Others Join Former New York City Mayor Rudolph Giuliani at Premier Supply Chain Management Industry Conference
- ROCKVILLE, Md. -- Manugistics Group, Inc. (NASDAQ:MANU), a leading global provider of synchronized supply chain and revenue management solutions, today announced several new additions to the list of speakers presenting at enVISION 2005 in Atlanta, Ga., the leading industry summit on supply chain management innovation to share their perspective on...
- Research articles 2005-04-27
- Envision and Nuasis Partner to Deliver IP-based Contact Center Solutions; Companies' Shared Vision and Innovative Solutions Enhance Customer Experience Reducing Costs and Improving Enterprise Performance
- SEATTLE -- Envision Telephony, Inc., a leading global provider of software solutions for the contact center and the enterprise, today announced a sales partnership with Nuasis Corporation to deliver robust, integrated IP-based solutions that streamline operations and drive business performance.
- Research articles 2006-05-17
- Envision Telephony, Inc. Joins Payment Card Industry Security Vendor Alliance
- SEATTLE -- Envision Telephony Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that it has become a member of the Payment Card Industry Security Vendor Alliance, an organization aimed at raising awareness of payment card compliance standards and address card processor...
- Research articles 2007-04-10
- future of global banks, The
- Analysts describe 17 banks with "global potential." Americans and investment banks lead the pack. Nine years ago, when Global Finance asked analysts to rank the "global banks of the future," they rattled off a list of 17 names. All were commercial or universal banks, and their countries of origin were...
- Research articles 1998-05-01
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