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- Strategy Maps for government organizations
- As today's government organizations continue to look for effective tools to improve performance management, leading organizations are leveraging the power of strategy maps to help execute strategy. This paper describes how one Defense organization developed powerful strategy maps to drive results and meet their mission. Most organizations consist of many...
- White papers
- Strategy Execution in government organizations
- Similar to the private sector in the post-Enron era, today's government organizations face accountability and stewardship challenges like never before. In addition, government organizations confront these challenges from multiple stakeholders (service recipients, employees, funding authorities, communities, and taxpayers) who also demand increased service and at the same time increased efficiency....
- White papers
- Empower Social Services And Social Security Organizations To Optimize Efficiency, Collaboration And Service Levels
- Nowadays public sector environment, the demands on social services and social security organizations have increased. Citizens now expect their government organizations to deliver the same level of service as the private sector. Taking this into consideration, government organizations need to develop a robust IT infrastructure that helps improve the delivery...
- White papers 2006-02-01
- The Business Process Management Guide For Government
- Across the world, government organizations at every level are experiencing severe cuts to their operational budgets. As the public sector goes through this difficult time of fiscal belt-tightening, many local, state and federal agencies are trying to find innovative ways to cut costs to minimize the impact to critical programs...
- White papers 2006-01-01
Additional Resources
- Observations From the Trenches of Electronic Government
- Infrastructure, political mandate, and internal organization influence how a country manages e-government. E-gov goes by different names in different countries: In Hong Kong it is called "electronic service delivery"; in Australia it is known as "government on line"; and in India it is called "electronic government." In this article, the...
- White papers
- E-Government And The Drive For Growth And Equity
- Current available data on the impact of E-Government remains, for the most part, limited to financial benefits for government, citizens, and business. Such data is probably sufficient for the purposes of decision-making on individual ICT (Information and Communication Technology) investments, The realization that E-Government cannot be treated as a separate,...
- White papers 2006-05-09
- Government-Strength Security for Your Organization: Protecting Your Desktop Applications With Enhanced Security Solutions
- This white paper addresses the key drivers for securing enterprise desktop applications and presents the benefits of deploying enhanced security solutions that offers an organization 'government-strength' security - security that is developed to meet government requirements for electronic data privacy, integrity of content and origin for audit trails and compliance...
- White papers 2004-04-01
- Unsatisfactory Progress: The Bush Administration's Performance on E-Government Initiatives
- E-government the delivery of government services through digital information technologies, including the Internet is an important part of reinventing government that not only reduces the cost of government, but also significantly improves the quality of services and citizen access. This white paper examines the causes of the decline in the...
- White papers 2004-10-01
- Implementing e-Government In OECD Countries: Experiences And Challenges
- E-government is defined by the OECD as "The use of Information and Communications Technologies (ICTs), and particularly the Internet, to achieve better government" (from OECD The e-Government Imperative, 2003). This definition focuses attention on why countries are implementing e-government rather than on the ICT tools themselves. Faced with the pressure...
- White papers 2006-06-06
- The e-Government Imperative: Main Findings
- Since the advent of computers, and more the Internet, pressure on governments to perform better has increased, and Information and Communication Technologies (ICTs) have provided them with the capacity to do so via e-government. E-government is here defined as "The use of ICTs, and particularly the Internet, as a tool...
- White papers 2003-03-01
- Electronic Government: A Vision of the Future That is Already Here
- In a poll conducted for the Council for Excellence in Government, only 34 percent of citizens were familiar with electronic government. Though they may be going publicly unnoticed, e-government initiatives are changing the way that the public sector works and interacts with citizens, businesses, and other governments. This article introduces...
- White papers 2003-03-27
- Structure, Behavior And Performance In For-Profit, Nonprofit And government organizations
- In this paper we examine empirically the association between organization type on the one hand and organization structure, organizational behavior, and organizational performance on the other hand, focusing on different types of organization that coexist in the same industry. We consider for-profit, nonprofit and government nursing homes (of the skilled...
- White papers 2006-12-30
- From E-Government to M-Government? Emerging Practices in the Use of Mobile Technology by State Governments
- This report explores the prospects of mobile government (m-government), an extension of the growing movement toward electronic government (e-government). Specifically, the paper looks at the current-status of mobile-technology applications at the state level, reviewing the relevant literature on m-government and some best-practice examples, particularly in the area of emergency management...
- White papers 2004-11-01
- Electronic Government Flagship Application: Blueprint For Electronic Government Implementation
- Electronic Government is a "Flagship Application" of the Multimedia Super-Corridor. The Government of Malaysia launched the Electronic Government initiative to reinvent itself to lead the country into the Information Age. Electronic Government will improve both how government operates internally as well as how it delivers services to the people of...
- White papers 2004-03-05
- Global E-Government, 2004
- This report presents the fourth annual update on global e-government. It studies what is online globally and how electronic government has changed over the past four years. Using a detailed analysis of 1,935 government websites in 198 different nations undertaken during summer, 2004, the paper chart the variations that exist...
- White papers 2004-09-01
- Government Programme as a Subject of Performance Measurement - Process and Politics
- Performance measurement was initially introduced in Finland as part of the Performance Management system of the Government agencies and Ministries in the early 1990's. At the time, lot of emphasis was put to the performance of the Government service delivery. In the 2000's the focus has moved more and more...
- White papers 2005-08-31
- FirstGov: The Portal to the U.S. Federal Government
- This paper focuses on FirstGov, which is intended to transcend the traditional boundaries of government to connect users to all U.S. Government information and services. Launched in September 2000, FirstGov.gov offers 186 million pages of government information, services, and online transactions, through a powerful search engine which is a gift...
- White papers 2004-04-30
- A Repository for E-Government Knowledge Sharing: Why It Is Needed?
- This paper examines the need for governments to build e-government knowledge sharing repositories. It is important for government agencies to understand the past and how this modern discipline of e-Governance, e-government and e-democracy evolved. Knowledge sharing of lessons learned is an important process for government. This paper articulates a strategy...
- White papers 2005-07-02
- The Transformation of the Government Accountability Office: Using Human Capital to Drive Change
- The Government Accountability Office (formerly the General Accounting Office) has long been recognized as an organization that has evolved over the years according to shifting sets of circumstances and demand. A core part of that evolution, which continues today, has been in how it handles all aspects of staffing and...
- White papers 2005-07-01
- Making a Case for Local E-Government
- E-government may be uncharted territory for some local governments, but many believe, it clearly holds potential for improving the way government works. Across New York State, officials from local and county governments are trying to realize this potential by finding the best way to implement e-government. Governments of all sizes,...
- White papers 2002-07-01
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