Australian Competition and Consumer Commission chairman Graeme Samuel doubts the consumer watchdog can meet public expectations.Mr Samuel told the ABC's Inside Business program his organisation had the confidence of governments and the business community but the general public presented a bigger challenge."When people are saying we are relying on...
A top-10 grocery retailer was faced with the challenge of revamping its supply chain to improve efficiency and ensure its current market advantages could be maintained. As other grocery retailers announced significant growth plans and supply chain initiatives, our client realized that time was of the essence. This initiative required...
A large grocery retail chain, operating 150 stores along the East Coast, asked KSA to conduct a study to ascertain how well suited Enterprise Resource Planning ERP solutions are to manage the grocery industry's business requirements. This retailer faced several unique challenges as a result of multiple point solutions that...
A $25 billion grocery retailer/wholesaler launched a business re-definition effort to consolidate several retail banners into one corporate merchandising group. The company facilitated this effort by implementing Armature's A-Series item management suite. The breadth and diversity of project initiatives required to develop and deploy the A-Series created the need for...
Retail sales of food and drink in Europe's largest markets are at a standstill, leaving European grocery retailers hungry for opportunities to grow. Most leading retailers have already tried e-commerce, with limited success, and expansion abroad, often with more. However, almost all have ignored the big, profitable opportunity in their...
The No. 2 supermarket chain in the world is France's Carrefour, which reported $112.4 billion in sales last year from its approximately 13,411 markets and "hypermarkets" in Europe, South America, Asia, and, increasingly, in North America. No. 1 on the list compiled by Supermarket News was, of...
The No. 2 supermarket chain in the world is France's Carrefour, which reported $112.4 billion in sales last year from its approximately 13,411 markets and "hypermarkets" in Europe, South America, Asia, and, increasingly, in North America. No. 1 on the list compiled by Supermarket News was, of...
Charles H. Jenkins, Jr., steps down this week after a seven-year run as CEO of Publix Super Markets Inc., the Southeast's grocery powerhouse with 928 stores in five states. Taking over is Jenkins' cousin and Publix President William "Ed" Crenshaw. Based in Lakeland, Fla., and run by...
It makes a difference to your marketing strategy whether your customers buy your stuff because they want to ice cream or because they should carrots. In a recent research paper, Harvard Business School researchers explore the want versus should conflict and what it means to...
The Grocery Courtesy Desk Clerk job description template includes the following job summary: To assist customers with returns, check cashing, and courtesy cards, as well as handle stamp, money order, cigarette, and lottery sales. To listen to complaints and refer them to shift manager if further assistance is required. Additional...
The key to success moms is getting her priorities straight. If she shops for groceries once per week, she can cut back time by buying enough to last longer, so that grocery shopping isn't part of her weekly plan. The extra hour or more that she spends at the supermarket...
IBM Business Consulting Services conducted the GMA 2005 Logistics Survey in January 2005, in conjunction with the Grocery Manufacturers Association. This survey identifies current practices, captures significant trends and establishes operational performance benchmarks in several key areas of supply chain logistics: strategic objectives, distribution and transportation practices, benchmarks and trends,...
The adoption of Efficient Consumer Response ECR by the grocery industry has become increasingly important in order to stay competitive. Due to the inter-organizational nature of ECR, its adoption involves various parties with different and conflicting objectives and requires the concerted efforts of supply chain members. As a result, ECR...
The online coupon program offers a new way for traditional, brick-and-mortar grocery stores to reach shoppers on the Internet. Though the ValuPage online coupon program doesn't exactly qualify as "e-commerce," it certainly provides a new way for grocery vendors to promote their brands to a targeted, local audience via the...
Though it is a well-accepted fact that consumers indulge in multi-purpose shopping, most previous models of store choice assume that grocery shopping trips are single-purpose trips. This paper provides the first empirical analysis of multi-purpose shopping using data on actual shopping trips. A latent class factor analytic logit model is...
Retail behemoth is an unstoppable competitive force that dominates every market it enters. At first glance, the grocery industry seems no different. This article explores how grocery retailers caught in this shrinking middle ground can reclaim their position by taking a new, two-pronged approach to customer segmentation, applying this information...
This template contains a checklist for all the steps you should take before you start a new business. It's a "To do" list for starting a new business in much the same way that a grocery list is a "To do" for grocery shopping. It contains a general, high-level listing...
The grocery industry is changing rapidly. Grocery retail channels are fragmenting as consumers become more sophisticated and non-grocery alternatives proliferate. New retail formats have entered the market with a focus on specific consumer segments and purchase occasions, and consumers have responded with their pocketbooks, reducing traditional grocery market share. This...
It has been seen that there is tremendous opportunity to eliminate waste all throughout the grocery business- product waste, transportation waste, human labor waste -- and this waste represents huge dollar savings. This article shows Nordstrom Effect in a Grocery Store. In grocery-store terms, a Nordstrom-style store would be a...
Collaborative Planning, Forecasting and Replenishment may have been born in the U.S.A, but it took a German grocery supplier doing business in Spain to demonstrate true collaboration among trading partners. The article is about Henkel (Germany-based maker of household cleaners) which may not be a household name in the...
