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- Update: Racism in the Office Poll
- The votes in our poll on how to handle Racism in the Office have been almost equally divided between "Find a compromise" and "Mandatory is mandatory." But within the second option - discipline the offenders - readers have written some insightful comments that point out an interesting...
- Blog posts 2008-01-28
- Communicating Effectively with Groups
- The workplace has changed radically in the past 30 years, and in many cases instructions are given—and discussions happen—over e-mail and the phone. That said, some issues and tasks are still best handled in person, and being able to get your point across clearly to groups within and outside your...
- Articles 2007-11-14
- rewarding And Going On
- Training will help them get better, but targeted education will help many of them be great in the selling profession. There is a tremendous difference between having a group that is better versus a group that is great.
- White papers 2003-01-01
- Bright Ideas: The Creative Power of Groups
- The article starts with the example of the camels. A committee designs the animal. Taking a closer look at the features that allow this oddly shaped creature to survive in harsh desert conditions, one can draw a much kinder conclusion about the power of groups to develop and execute truly...
- White papers 1999-10-12
- Doing the Dirty Work, Part II
- Dear Ron, I'm being strongly encouraged to consider helping manage an underperforming division of our company. The current group I'm running is relatively stable but unlikely to win me great visibility at my firm. What should I do? As I mentioned a few...
- Blog posts 2009-07-16
- Some Basics On Team Building
- However, given some statistics based on a group dynamic, there will be individuals who will assume dominant personalities and tend to create an oppressive system that may alienate or marginalize some members. This is usually due to the rewards or the stakes that are involved. There are some exercises that...
- White papers 2009-01-01
- Create Categorized To-Dos with Doris
- Ah, the thrill of checking off a completed task! It's the working world equivalent of bowling a perfect game or landing a triple axle. If you're on the hunt for just that sort of rush, then take a look at Doris, one of the newest free Web services designed to...
- Blog posts 2009-02-16
Additional Resources
- Captor Group first to introduce Healthcare Workforce Management; To address growing complexity around planning and scheduling in healthcare sector.
- M2 PRESSWIRE-6 October 2005-Captor Group: Captor Group first to introduce Healthcare Workforce Management; To address growing complexity around planning and scheduling in healthcare sectorC1994-2005 M2 COMMUNICATIONS LTD RDATE:06102005 Captor Group, a specialist in workforce management solutions, has announced the launch...
- Research articles 2005-10-06
- Agility Drives Workforce Management Efficiency.
- BOSTON, December 7 /PRNewswire/ -- - New Aberdeen Group report reveals that 67% of best in class firms have automated WFM The automation of workforce management WFM is now table stakes for leading in the talent management game. According to a...
- Research articles 2006-12-07
- Allegis Group and Peopleclick Partner To Deliver Workforce Management Solutions and Services
- RALEIGH, N.C. -- Peopleclick, the global leader in total workforce acquisition technology, today announced it has formed a strategic partnership with Allegis Group Services, a leading global provider of contract services and solutions to Fortune 1000 clients worldwide. Allegis Group uses its SpringBoard workforce management solution to combine best-in-class technology,...
- Research articles 2004-06-23
- Workforce Management Software Saves Money, New Analyst Report Concludes
- Aberdeen Research Survey of 200 Companies Finds 7% Savings in Contingent Spend when Using Workforce Management Programs SONOMA, Calif. -- In a research report published by the Aberdeen Group, analysts found that enterprises achieve an average savings of 7 percent (and as high as 13 percent) by implementing formal...
- Research articles 2007-06-04
- Live Webinar Sponsored by Tenrox: John Van Decker Speaks on How Project Workforce Management Technology Addresses Governance and Compliance Challenges
- Tenrox-the leading provider of workflow-driven Project Workforce Management Solutions-has sponsored the upcoming webinar featuring guest speaker John Van Decker, Senior Vice President and Principal Research Fellow for Robert Frances Group. In this 45-minute webinar, Mr. Van Decker will discuss what impact the lack of governance and compliance for the project...
- Research articles 2006-09-06
- Littlewoods Shop Direct Group implements Witness Systems' Impact 360 Workforce Management solution; Impact 360 deployed at new Liverpool Headquarters and will be used across seven additional contact centre sites spanning 3,000 agent seats.
- M2 PRESSWIRE-9 January 2007-WITNESS SYSTEMS: Littlewoods Shop Direct Group implements Witness Systems' Impact 360 Workforce Management solution; Impact 360 deployed at new Liverpool Headquarters and will be used across seven additional contact centre sites spanning 3,000 agent seatsC1994-2007 M2 COMMUNICATIONS LTD RDATE:09012007 ...
- Research articles 2007-01-09
- Littlewoods Shop Direct Group Implements Witness Systems' Impact 360 Workforce Management Solution
- Impact 360 deployed at new Liverpool Headquarters will be used across seven additional contact centre sites spanning 3,000 agent seats ATLANTA & LONDON -- Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimisation software and services, today announced that Littlewoods Shop Direct Group, the UK's leading home...
- Research articles 2007-01-09
- Aspect Software Ranked #1 Workforce Management Provider Globally
- Aspect Software, Inc., the world's largest company solely focused on the contact center, today announced it has been ranked as the world's number one workforce management solution provider by The PELORUS Group, an independent market research and consulting company, in its 2007 World Contact Center Workforce Management Systems Market report....
- Research articles 2007-05-16
- The PGA TOUR tees up Kronos workforce management solution
- CHELMSFORD, Mass. -- KronosR Incorporated (Nasdaq: KRON) today announced that the PGA TOUR, a membership group of professional golfers, has rolled out the Kronos iSeries Central suite to all Tournament Players Club TPC Network facilities across the U.S. in an effort to centralize workforce management and reduce overhead costs. In...
- Research articles 2004-11-15
- Aspect Software PerformanceEdge Customer Wins 2008 SWPP Workforce Management Professional of the Year Award
- The PerformanceEdge Group of Aspect Software, the world's largest company solely focused on unified communications for the contact center, today announced that its customer, Adelina Petrov, director of sales and operations analysis at International Cruise & Excursions ICE, has won the 2008 Workforce Management Professional of the Year Award from...
- Research articles 2008-04-10
- The Judge Group Unveils Tool to Measure Contingent Workforce Management Spending: Recent Study Reveals $2.5 million in Avoidable Charges
- PHILADELPHIA -- The Judge Group today announced that it has created an Impact Study, an assessment tool to help companies evaluate their contingent workforce management spending to determine if the dollars they spend are creating the results they want. Martin E. Judge, Jr., Chief Executive Officer of the Judge Group,...
- Research articles 2007-04-18
- Aspect Communications Expands Customer Relationship Portal with Integrated E-Force Management - Company Business and Marketing
- Aspect Communications Corporation, the leading provider of customer relationship portals, announced Aspect E-Force Management, a capability under development for managing a company's workforce and resources within its multimedia contact center. Built upon the company's market-leading TCS Management Group, Inc., workforce management software, E-Force Management will be an...
- Research articles 1999-11-22
- Aberdeen Report Finds Majority of Retailers Still Rely on Paper-Based Scheduling and Time and Attendance Processes; Findings Validate Need for CyberShift's Web-Based Workforce Management Solution
- PARSIPPANY, N.J. -- According to a recent research report published by Aberdeen Group titled "Workforce Optimization in Retail," most retailers currently struggle with employee scheduling and planning across their enterprises, leading to reactive and emergency-driven decision making. CyberShift, Inc., a leading provider of workforce management software and services, provides retailers...
- Research articles 2005-08-04
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