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- Rules for Changing Behavior
- Ed Muzio, CEO of Group Harmonics, explains how to get someone to do something differently without making them defensive. Learn the 6 simple steps to follow.
- Videos 2008-08-14
- How to deal with a stubborn coworker |Dodging Landmines
- People are stubborn for many different reasons--maybe they're pigheaded but maybe they're too busy, or don't have the skills to execute what you need them to do. Ed Muzio, President and CEO of Group Harmonics, says that you need to understand the reasons for entrenched behavior before you can take...
- Videos 2008-11-13
- How to Handle an Abusive Coworker |Dodging Landmines
- Deal with objective data. Ed Muzio, President and CEO of Group Harmonics, suggests applying the "video camera test." Can you describe the person's behavior as though you're watching it on a TV? Once you can be specific you should approach the coworker in private and discuss ways to improve...
- Videos 2009-04-01
- How to Stop Repeating the Same Argument |Dodging Landmines
- Ed Muzio, President and CEO of Group Harmonics, says you need to break the pattern by reframing your goal. By approaching the other person with "why" questions, you can start to understand them better, reduce the conflict between you, and stop repeating the cycle.
- Videos 2009-03-23
- Get More Done by Understanding Task Type
- Having trouble getting something done? Ed Muzio, CEO of Group Harmonics, suggests pinpointing what type of task it is: methodical, a quick fix, or a long range one. Once you've determined the task type, follow the key steps to boost your productivity.
- Videos 2009-05-27
- Leadership: The Bathtub Model
- Team leaders won't necessarily be intensely involved in every detail of a project, but that doesn't mean they're ignoring the team's work. Ed Muzio, CEO of Group Harmonics, suggests following the "bathtub" model to reassure your team that you will be more involved at the beginning and the end, and...
- Videos 2009-06-09
- Meeting Types: Information vs. Solution
- Information and solution meetings have very different goals and processes. Information meetings happen periodically and have just one person updating a group of any size. Solution meetings, on the other hand, happen when a group of up to nine experts get together to solve a problem. Ed Muzio,...
- Videos 2009-06-16
Additional Resources
- Group Decision Making That Works |At the Whiteboard
- Making decisions within a group can be a long and complicated process. Ed Muzio, CEO of Group Harmonics, suggests that no matter what method you go with, you institute a "Disagree and Commit" contract with each member. This means each person will support the decision no matter what, but will...
- Videos 2009-03-10
- Market Harmonics Issues Update to Its Independent Research Report on Renhuang Pharmaceuticals, Inc. Highlighting RHGP's Compelling Valuation in the Chinese Pharmaceutical Industry
- TheSUBWAY.com announces that its client, Renhuang Pharmaceuticals, Inc. (OTCBB: RHGP) has been featured in an Independent Research Report by Tony Carrion, founder of Market Harmonics. This update highlights RHGP's "lowest P/E multiple in the group." The original report features Market Harmonic's 'Buy Rating' and 'Price Target of $5.00'...
- Research articles 2007-11-07
- Solve it Once!
- Ever found yourself on a team where you're solving the same problem over and over again? Edward Muzio, President and CEO of Group Harmonics, says that by using the "hourglass model"--agreeing on the facts first and managing your meetings better, you're more likely to find a solution that sticks.
- Videos 2008-09-11
- Turbo-Charge Your Meetings
- Are employees' eyes glazing over at meetings? Do you start to wonder why you're even there? Edward Muzio of Group Harmonics explains how to turbo-charge meeting agendas by adding 'expected outcomes'.
- Videos 2008-09-29
- Improving Output
- Do you have employees who are stuck, stalled or frustrated? Ed Muzio, CEO of Group Harmonics, shows you how to improve your team's results by following six key factors for performance: purpose, resources, incentive, visibility, encouragement, and capability.
- Videos 2008-10-09
- Maximize the 6 Key Factors for Employee Performance
- Want to improve your team's results, output and productivity? In this video, Ed Muzio, CEO of Group Harmonics, shows you how to maximize the key factors for performance: purpose, resources, incentive, visibility, encouragement and capability. It's three-and-a-half minutes well worth spending. by CC Holland
- Blog posts 2008-10-17
- Why Email Starts Fights!
- Only 7 percent of what we say is conveyed through words -- tone and visual cues make up the other 93 percent. This is why emails are so often misunderstood. Ed Muzio of Group Harmonics suggests using email only when you should: to convey facts and data, and when...
- Videos 2008-10-20
- Handling a Crying Employee |Dodging Landmines
- With talks of layoffs and downturns, an emotional employee could show up in your office at any time. Ed Muzio, CEO of Group Harmonics, says that even though it might make you uncomfortable, don't push to end the conversation. Give the person time to express their feelings and concerns, then...
- Videos 2008-12-16
- Answering Questions about the Downturn |Dodging Landmines
- Ed Muzio, CEO of Group Harmonics, suggests you sit down with a piece of paper and divide it into 3 types of information: things you know, things you don't know, and things you're not allowed to talk about yet. This way you can anticipate questions and prepare answers.
- Videos 2009-01-12
- Setting SMART Goals |At the Whiteboard
- Ed Muzio, President & CEO of Group Harmonics, says that by setting SMART goals—specific, measurable, attainable, relevant, and time-based—you can avoid a lot of frustration. Managers who follow these steps increase the chances of an employee completing a task successfully and decrease the amount of time it takes to meet...
- Videos 2009-01-16
- Admitting You Don't Have All the Answers |Dodging Landmines
- If your team is asking you questions about the downturn you don't have answers to, don't get defensive. No one is expected to know everything. Ed Muzio, CEO of Group Harmonics, says that if you gather as much information as you can about your company's future and then have open...
- Videos 2009-01-22
- Admitting you're out of the loop |Dodging Landmines
- When an employee comes to you with information or speculation that you're not clued into, what do you do? Ed Muzio, CEO of Group Harmonics, says you have 3 choices: lie, blame management, or tell the employee you'll get back to them— the last, he says, is your best option....
- Videos 2009-02-12
- Saying No without Saying No |At the Whiteboard
- By writing down your VSOs Verbalized Summary Objectives, Ed Muzio, CEO of Group Harmonics, says you can deflect many requests before they even get to you. Your VSOs should include what you're doing, how much of your resources are being devoted to it, and what your intended results will be.
- Videos 2009-02-23
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