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- Charlie Rose Says "Be Authentic"
- I'm at the Bulldog Reporter 2008 Media Relations Summit, and the first keynote was a very interesting and fun conversation between PR legend Howard Rubenstein and TV personality Charlie Rose. Charlie really represents the high-water mark of media interviewers: he has a one-hour show, commercial-free, on PBS,...
- Blog posts 2008-04-07
- April Fools' Day Special
- In recognition of April Fools' Day, we asked some recent guests about foolish things they've seen in business. Here's what they said.
- Videos 2008-03-31
- St. Patrick's Day Special
- Dog and Pony recognizes St. Patrick's Day with some of our most recent guests.
- Videos 2008-03-14
- Another Look At: Technology
- Dog and Pony recognizes a few recent guests who are innovative in technology.
- Videos 2008-03-08
- Happy New Year
- Here at Dog and Pony we asked our guests what they wanted most for 2008. Here's what they said.
- Videos 2008-01-02
- Holiday Wishes
- Throughout our season, Dog and Pony asked many of our guests what their holiday wishes were this year. Here's what a few of them had to say.
- Videos 2007-12-26
- A Thanksgiving Management Primer
- At pilates class Tuesday night, the instructor was inspired by the looming fat fest that is Thanksgiving she herself had a cheesecake in the oven. In between poking us into puddles of perspiration, she threw in comments like “the average American consumes 4,500 calories on Thanksgiving day.†That’s...
- Blog posts 2007-11-21
- Let Me Count the Words
- This article examines the use of both qualitative and quantitative data for better understanding of hospitality industry. With the available data gathering and analysis software, hospitality business analysts can make guests' open-ended comments more meaningful to management and provide a richer and deeper understanding of the guests' experience. By "quantifying"...
- White papers 2004-09-15
- Authorization To Direct Bill For Corporate Guest
- Use this template to give authorization to hotel to forward all bills of your corporate guest to your said address.
- Tools & templates 2007-12-01
- Are Your Satisfied Customers Loyal?
- The firmly held doctrine that guest satisfaction means repeat business is called into question by the results of this study of 364 guests of two similar big-city hotels. Analysis showed only a weak connection between satisfaction and loyalty which is a precursor to repeat purchases. Examining such factors as purpose...
- White papers 2004-08-01
- My Request: Send Me Your Guest Post!
- A request for guest posts for the Sales Machine blog. by Geoffrey James
- Blog posts 2009-10-16
Additional Resources
- Omni Hotels Quietly Re-launches Select Guest Program ... With Miles
- In 1989, Omni Hotels became the first major hotel chain to shift the focus of its frequent traveler program - Select Guest - from an awards program to a guest recognition program. At the time, Select Guest members were given until August 1, 1990 to redeem their awards, and in...
- Research articles 2002-10-01
- Cisco to Unveil Strategies for Delivering Highly Secure Wireless Guest Access
- Who: Cisco (NASDAQ: CSCO) executives Chris Kozup and Scott Pope What: Cisco® to present strategies for offering simple, business-wide wireless guest access while maintaining the integrity of information and security of corporate...
- Research articles 2007-04-06
- WSHG(FM) Ridgeland, S.C. (Hilton Head) (acquired by Shag Broadcasting from Mattox-Guest of South Carolina for $375,000) (Brief Article)
- CP sold by Mattox-Guest of South Carolina Inc. to Shag Broadcasting Inc. for $375,000. Seller is headed by Troy Mattox and Andrew Guest and is also licensee of WDEC-AM-FM Americus and WKUBFM ... CP sold by Mattox-Guest of South Carolina Inc. to Shag Broadcasting ...
- Research articles 1993-03-15
- Flash!(Christopher Guest's "For Your Consideration")(The Center for Creative Voices in Media mocking at Federal Communications Commission by ads on coffee mugs and t-shirts)(Jewelry Television targeting men consumers)
- Edited by Joel Topcik Guest Film Skewers Charlie Rose, Billy Bush Joel Topcik In his new film For Your Consideration , Christopher Guest skewers the awards-season buzz machine that begins cranking...
- Research articles 2006-11-20
- Etihad Airways Selects Epiphany to Enhance Guest Recognition Program; The National Airline of the United Arab Emirates to Use Epiphany CRM Software to Take Guest Hospitality to New Heights
- ABU DHABI, U.A.E. & SAN MATEO, Calif. -- Epiphany, Inc. (NASDAQ:EPNY), a leading provider of customer relationship management CRM solutions for consumer-oriented businesses, today announced that Etihad Airways has selected the EpiphanyR CRM software suite for its guest recognition program, a next generation guest loyalty management concept aimed at redefining...
- Research articles 2005-07-25
- Bluesocket® Introduces Enhanced Guest Services for Wireless Networks; First-of-its-Kind Comprehensive WLAN Functionality Provides Differentiated Guest Access
- BURLINGTON, Mass. -- BluesocketR, Inc., (www.bluesocket.com) the leader in open wireless security and management solutions, today announced significant enhancements to its line of BlueSecure Controllers that greatly enhance guest services for wireless networks. With this new functionality, Bluesocket customers will be able to have guests authenticated and behavior controlled through...
- Research articles 2005-10-10
- Cendant's Hotel Group launched a two-part initiative to refocus its quality-assurance evaluation process on guest priorities
- * Cendant's Hotel Group launched a two-part initiative to refocus its quality-assurance evaluation process on guest priorities. The first part of the initiative, +GX, or Positive Guest Experience, will provide every franchisee and manager in the hotel group with real-time access to guest-satisfaction survey scores and customized quality-assurance evaluation and...
- Research articles 2005-01-10
- Doubletree Guest Suites in Naples and Doubletree Club Lake Buena Vista in Orlando have received two of the Hilton chain's three top honors for 2003.(Hotel News)(Brief Article)
- Doubletree Guest Suites in Naples and Doubletree Club Lake Buena Vista in Orlando have received two of the Hilton chain's three top honors for 2003, picking up "Connie Awards"--named for ... Doubletree Guest Suites in Naples and Doubletree Club Lake Buena Vista in Orlando have received...
- Research articles 2004-05-01
- -UNISYS: Hilton, Unisys pilot web-based interactive, in-room, online connection to guest services.
- M2 PRESSWIRE-23 November 1998-UNISYS: Hilton and Unisys pilot web-based interactive, in-room, online connection to a universe of guest services C1994-98 M2 COMMUNICATIONS LTD RDATE:201198 -- A first in the hospitality industry, pilot network is powered by Unisys advanced server computers using Windows NT Harnessing the power...
- Research articles 1998-11-23
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