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You're Wasting Your Employees! What You Can Do About It: A decade of organizational restructuring has produced employees who are more exhausted than empowered, more cynical than self-renewing. CEOs must rethink how they use their people. And yet, a decade of organizational delayering, destaffing, restructuring, and reengineering has produced employees who are more exhausted than empowered, more cynical than self-renewing....; Tags: Harvard Knowledgebase, Human Capital, Organizational Structure, Leadership, Human Resources, Workforce Management, Management; White papers 2002-04-01
Leadership on 9/11: Morgan Stanley's Challenge: The article is an attempt to enlist policies of Morgan Stanley after September 11 attack. For Morgan Stanley's top executive Robert Scott, who helped his company survive the heavy toll from September 11 disaster one leadership lesson is particularly clear. "If you wait for a crisis to begin to lead,...; Tags: Harvard Knowledgebase, 9/11 Commission, Morgan Stanley, Leadership, Management; White papers 2001-12-17
The Return of Reengineering for Recessionary Times: "Reengineering the Corporation" is the fundamental rethinking and radical redesigning of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as cost, quality, service, and speed." Whether one is focusing on the production line, the sales organization, or performance-review systems, the reengineering mantra is not constrained...; Tags: Harvard Knowledgebase, Re-engineering, Organizational Structure, Human Resources; White papers 2002-01-21
Yanking Your Supply Chain: Is There Still Too Much Slack?: Many companies have effective supply-chain management programs, but there is still a long way to go to ensure that relationships with vendors operate at peak efficiency. There needs to be high-level interest in supply chains. Management needs to be involved at the highest levels, making sure that everything is in...; Tags: Supply Chain, Harvard Knowledgebase, SCM, Supply Chain Management (SCM), Enterprise Software, Software; White papers 2002-04-29
Outsourcing: It's Not Just About Cost Cutting: To get the real strategic value out of third-party relationships, the first thing to do is throw out what one thinks he knows about outsourcing. Outsourcing used to be viewed as little more than a ho-hum tactic for reducing the costs of back-room functions such as payroll and IT. It...; Tags: Harvard Knowledgebase, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2002-07-22

12 Common Mistakes Risk Managers Make: It is often that risk-managers make mistake, which are crucial to the organization. This article provides 12 Common Mistakes that are made by Risk Managers. Some of these are insufficient attention to loss control, letting inertia drive servicing choices, risk management blind spots, avoiding instead of managing risk etc. All...; Tags: Risk Manager, Harvard Knowledgebase; White papers 2003-01-01
Operational Risk Insurance - Treatment under the New Basel Accord: Although operational risks are as old as banking itself, it was not until recently that they came into the focus of regulators and bank management. There are in fact reasons to believe that operational risks in banks may be increasing due to developments in the financial industry. Deregulation of financial...; Tags: Risk, Harvard Knowledgebase, Insurance, Strategy, Security, Management; White papers 2002-04-01
Sizing Operational Risk And The Effect Of Insurance: Implications For The Basel II Capital Accord: This paper addresses the issue of regulatory capital for Operational Risk, focusing on the BIS proposals for banking organizations. It is organized into four parts followed by a conclusion. Part A looks at how a financial firm should determine how much Operational Risk to hold. Part B examines how the...; Tags: Risk, Harvard Knowledgebase, Basel II, Insurance, Financial Planning, Strategy, Financial Services, Business Operations, Corporate Insurance, Finance, Management; White papers 2002-06-18
Business Interruption Exposures: The provisions and costs of Employee Benefit programs should be clearly and frequently communicated to employees. Multinational organizations should step up to their international risk management responsibilities. Insurance policy provisions should be uniform as to named insured, notice and cancellation clauses, territory, etc. All communication providing or requesting information should...; Tags: Harvard Knowledgebase, Risk Management, Financial Planning, Financial Services, Strategy, Security, Finance, Management; White papers 2003-01-01
nailed down: Project management used to be about driving out uncertainty. Project Manager all the deliverables right at the outset, thought through issues around scale, sequence, and size, and fine-tuned so that the implementation could be as routine as possible. Business today is all about completing projects faster, cheaper,...; Tags: Project, Harvard Knowledgebase, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; White papers 2003-08-18
Six Sigma: It's Not Just for Manufacturing: Six Sigma programs have traditionally been prescriptions for quality improvement in manufacturing industries. Their concerns have some merit. Six Sigma won't work for every service process, and adjustments may be required for it to suit even those processes for which it does apply. Nevertheless, many of the lessons learned from...; Tags: Harvard Knowledgebase, Manufacturing, Six Sigma Effort, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations; White papers 2003-01-27
Cyber-Marketing: Scouting the Digital Communications Frontier: This article is about the cyber marketing, which works as Internet services. It explains the concept, which says that seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that...; Tags: Harvard Knowledgebase, Internet, Mice, Hardware, Peripherals; White papers 2000-09-25
Getting The Message: How The Internet Is Changing Advertising: In the six years since the first banner ad appeared on the World Wide Web, advertising has been transformed. With powerful technologies that can track responses and target customers, the Internet offers marketers a new world of opportunities. This article focuses on the utilities of Internet advertising. Today, advertising on...; Tags: Advertisement, Harvard Knowledgebase, Internet; White papers 2000-05-16
The New ROI: Return on Individuals: The article affirms that there are ways to measure ROI on the investments one makes in people. Sure and doing so provides one with insights on how to spend your limited resources more effectively. The ultimate objective is to be able to evaluate a firm's entire portfolio of human capital...; Tags: Harvard Knowledgebase, ROI, Roi/Tco, Human Capital, Finance, Managerial Accounting, Human Resources, Workforce Management; White papers 2003-09-01
The HR Scorecard: Linking People, Strategy, and Performance: Maintaining competitive advantage in the new economy will require incorporating HR function into corporate strategy. Recent decades have witnessed dramatic shifts in the role of HR. Traditionally, managers saw the human resources function as primarily administrative and professional. HR staff focused on administering benefits and other payroll and operational functions...; Tags: Strategy, Human Resources, Performance, Harvard Knowledgebase; White papers 2001-04-02
Political Instability In Third World Countries: Risks lurk along the entire length of supply chains, and are as diverse as political instability, exchange rates, carriage capacity, shelf life, and customer demand. Although obsolescence is a risk inherent in maintaining inventory, many potential causes of supply chain disruption are risks inherent in minimizing inventory.; Tags: Supply Chain, Third World, Harvard Knowledgebase, Instability, Supply Chain Management (SCM), Enterprise Software, Software; White papers 2003-01-12
The Hunt for Profits: In most companies, 20-30 percent of the business provides most of the profits, while on 30-40 percent of the customers, products, and transactions, companies lose money. The key question is how to identify which is which. Trucking company had more than doubled its profitability by utilizing the three key elements...; Tags: Harvard Knowledgebase, Profit; White papers 2002-11-11
Terrorism and Macroecomics: Macroeconomics is—and will always remain—an uncertain business. With bombs falling in Afghanistan, consumer, and business confidence on a knife's edge, and the excesses and imbalances born of the so-called New Economy still to be worked off, immediate economic prospects in America are not rosy. Looking beyond the next few months...; Tags: America, Harvard Knowledgebase, Terrorism, Macroeconomics, Homeland Security, Government; White papers 2001-10-15
Your Crisis Response Plan: The Ten Effective Elements: Organizations inevitably face crises, but few are well prepared to deal with them. This paper summarize the findings of research and experience about what it takes to respond effectively in crisis situations. The accompanying table is a tool for evaluating the adequacy of your organization's crisis response plans. An...; Tags: Harvard Knowledgebase, Crisis Response Plan, Effective Crisis Response Plan, Backups, Productivity; White papers 2002-09-30
The Essence of Leadership: Author of this article explains that leadership is emotional; it's about inspiration, motivation, and connection. Unlike management, it doesn't lend itself to systems, structure, and traditional classroom teaching. What inspires people to follow is surprisingly consistent, and surprisingly simple. But be forewarned: Simple doesn't mean easy. It suggests that leaders...; Tags: Harvard Knowledgebase, Leadership, Management; White papers 2003-08-25