BNET Industries
- Private
- US
Dow Jones Description
Professional & Financial Software
Vice President
Doug DomergueNumber of Employees 1,314
Contact Information
2350 Bayshore Pkwy
Mountain View, California 94043
(650) 903-5200
Peer Companies
NAICS Code Home Health Care Services: 621610
News & Analysis
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help desk and remedy corp. - All News and Analysis
Citrix GoToAssist and BMC Software Integration Offers Comprehensive Help Desk and CRM Solutions; Validated Solution Delivers Rapid and Cost-effective Remote Support with BMC's Remedy Solutions
SANTA BARBARA, Calif. -- Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), today announced a new partnership with BMC Software, Inc. (NYSE:BMC), the leader in service management, focused on delivering rapid, cost-effective and seamless solutions. As a result of the partnership, CitrixR GoToAssistTM has achieved validation status for...
Aeroprise and Remedy Bring the Power of Wireless Workflow Management to Employees for Help Desk Applications
Business Editors/High-Tech Writers
MobileSys and Remedy Bring Wireless Messaging to Help Desk Applications; Companies Partner to Bring Global Wireless Message Delivery to Joint Customers.
MOUNTAIN VIEW, CALIFORNIA, JULY 23, 2001 MOUNTAIN VIEW, CALIFORNIA, JULY 23, 2001
MobileSys and Remedy Bring Wireless Messaging to Help Desk Applications; Companies Partner to Bring Global Wireless Message Delivery to Joint Customers
Business Editors/High-Tech Writers
Witness Systems and Remedy Corporation Integrate Solutions to Optimize Help Desk Operations and Customer Service
Business Editors & Technology Writers
ServiceSoft Announces Free Workshop Showing the Benefits of Web-Based Knowledge Management for Remedy Help Desk Users
NEEDHAM, Mass--BUSINESS WIRE-- Nov. 2, 1998--
Southwestern Bell Wireless Chooses McAfee ServiceDesk as Centerpiece of New Central Command Center; McAfee ServiceDesk Replaces Remedy in New Support Center
SANTA CLARA, Calif.--BUSINESS WIRE--Aug. 19, 1997--McAfee Assoc. (NASDAQ:MCAF) today announced that Southwestern Bell Wireless, Inc. SWBW has selected McAfee ServiceDesk as the help desk component of their new Central Command Center. McAfee's integration of desktop management and help desk functionality in a packaged application, combined with its ability to...
Inference Corp. and Remedy Corp. Integrate CasePoint and Action Request System; Integration Offers Problem Resolution Solution for Help Desks
NAPA, Calif.--BUSINESS WIRE--Nov. 4, 1996--Inference Corp. (NASDAQ:INFR) today announced integration of its CasePoint case-based reasoning software with Remedy Corp.'s application for consolidated internal operations management, the Action Request System AR System.
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Doug Domergue | Vice President |
| Jean-Pierre Garbani | Vice President, Research |
| Jim Grant | Vice President & General Manager, Operations |
| Mary Nugent | Vice President & General Manager, Solutions |
| Paul Avenant | Vice President, Product Management |
| Youn Tae-Ho | Vice President |
| Brian Bell | Senior Director, Marketing |
| Elva Pearson | Regional Sales Director |
| Geoff Thirlwall | Director, Information Services |
| Keith Richardson | Director |
| Purnima Padmanabhan | Director, Product Management |
| Susan Stansbury | Director, Product engineering Operations at Remedy |
| William Snyder | Program Director, Technology |
| Andrej Vlahcevic | Senior Product Marketing Manager |
| Brian Emerson | Product Manager |
| Carlos Hidalgo | Product Marketing Manager |
| Di Vlahcevic | Senior Product Marketing Manager |
| Kelly Blice | Senior Manager, Product Marketing |
| Kurt A. Milne | Senior Manager, Marketing |
| Monica Visconti | Senior Manager, Marketing |
| Rosemary Arce | Manager, Technology |
| Simone Bartmann | Business Manager |
Doug has over 30 years experience as a sales and marketing professional in the technology sector. He brings to Siterra his depth of experience and knowledge in leading and building high performance sales teams and channel sales organizations. Prior to joining Siterra, Doug served as Senior Vice President of Worldwide Sales at Nuasis where he was responsible for doubling sales of Nuasis' mission critical solution for the call center market. As Senior Vice President Americas Sales at Aspect Communications, Doug was part of the new management team that turned a struggling, unprofitable call center vendor into a profitable market leader that eventually was sold for $1 billion. As Vice President Americas Sales at Remedy Corporation, he transformed the sales organization implementing a strategic sales methodology, developed new channel and telesales teams and more than doubled new license revenues to $100 million in 2 years. Doug began his career in sales leadership as Vice President of North American Sales for the largest provider of automated broadcast systems, offered as a SaaS model, to the television and radio marketplace. He has also served on the Board of Advisors for Project Arena (now Innotas), an East Bay startup offering on-demand project portfolio management solutions. Doug holds a bachelors degree from Penn State University.
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Vice President | Current |
| Siterra Corporation | Vice President, Sales and Marketing | Current |
| Nuasis Corporation | Senior Vice President of Worldwide Sales | Former |
| Aspect Communications Corporation | Senior Vice President | Former |
| Datasweep, Inc. | Vice President of Client Services | Former |
| Dsg Consulting | Senior Partner | Former |
| The Pennsylvania State University | Bachelors Degree | Former |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Vice President, Research | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Vice President & General Manager, Operations | Current |
| Organization | Position | Status |
|---|---|---|
| BMC Software, Inc. | Vice President & General Manager, Service Management Solutions | Current |
| Remedy Corporation | Vice President & General Manager, Solutions | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Vice President, Product Management | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Director, Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Regional Sales Director | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Director, Information Services | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Director | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Director, Product Management | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Director, Product engineering Operations at Remedy | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Program Director, Technology | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Product Marketing Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Product Manager | Current |
| BMC Software, Inc. | Manager, Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| BMC Software, Inc. | Product Marketing Manager | Current |
| Remedy Corporation | Product Marketing Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Product Marketing Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Manager, Product Marketing | Current |
| BMC Software, Inc. | Senior Manager, Product Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Manager, Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Senior Manager, Marketing | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Manager, Technology | Current |
| Organization | Position | Status |
|---|---|---|
| Remedy Corporation | Business Manager | Current |
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