<![CDATA[help desk institute and internet Resources | BNET]]> en-us <![CDATA[Internet support works for most, survey finds. (Customer Support).(Brief Article)]]> Sun, 01 Sep 2002 00:00:00 -0700 <![CDATA[Help Desk Institute Announces Internet-Based Support Practices and Performance Research Report]]> Mon, 01 Jul 2002 23:59:59 -0700 <![CDATA[HDI Website Reviewed, Featured and Recommended On Harvard Business School Website]]> Mon, 05 Mar 2001 23:59:59 -0800 <![CDATA[Remedy Corporation to become first ever platinum sponsor of leading association for support professionals, Help Desk Institute.]]> Tue, 15 Aug 2000 23:59:59 -0700