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- Torex Retail attains top customer service accreditation.
- M2 PRESSWIRE-23 May 2005-Torex Retail: Torex Retail attains top customer service accreditationC1994-2005 M2 COMMUNICATIONS LTD RDATE:23052005 Torex Retail's Sheffield operation has achieved the second highest International Help Desk Institute HDI Site Certification Award ever awarded, highlighting the company's commitment to innovative...
- Research articles 2005-05-23
- ADVISORY/Courion to Highlight Strategies for Increasing Security at Annual Help Desk Institute Conference and Exposition
- Business Editors/High-Tech Writers ADVISORY...for Wednesday (March 19) HDI 2003 --BUSINESS WIRE Identity Management Leader to Outline Trends, Methods for Delivering Improved Internal and External Support, March 19 WHO & Courion, a leading provider of identity management ...
- Research articles 2003-03-18
- Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 15, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today released the findings of the HDI 2002 Practices Survey. The study provides a comprehensive look at support center operations -- from demographics, to...
- Research articles 2002-10-15
- ServiceWare and Help Desk Institute Partner to Deliver Trusted Solutions; RightAnswers.com to be Available Through HDI's Online Super Store
- Business Editors/High-Tech Writers OAKMONT, Pa.--BUSINESS WIRE--Dec. 19, 2000 ServiceWare Technologies, Inc. (Nasdaq:SVCW), a leading provider of Web-based solutions for enterprise service and support, today announced that RightAnswers.comTM, the company's Web-based knowledge portal, will be available to members of Help Desk Institute HDI as a stand-alone offering on HDI's...
- Research articles 2000-12-19
- Help Desk joins with U.K. firm/ Newly combined operation to be based
- Colorado Springs-based Help Desk Institute has merged with a United Kingdom group to form the world's largest membership group for customer service and support professionals. Help Desk has combined operations with Customer Service Management Group, based in Orpington, England. The new organization, called ThinkService...
- Research articles 1999-11-24
- ZIFF-DAVIS: Support Services Conference & Expo explores industry's hottest issues and technologies.
- M2 PRESSWIRE-4 September 1998-ZIFF-DAVIS: Support Services Conference & Expo explores industry's hottest issues and technologies with innovative programs and features C1994-98 M2 COMMUNICATIONS LTD RDATE:030998 Ziff-Davis (NYSE: ZD) today announced that ZD Events' Support Services Conference & Expo will feature...
- Research articles 1998-09-04
Additional Resources
- Touchpaper Top Executives to be Featured Speakers at Help Desk Institute 2006 Annual Conference
- NASHVILLE, Tenn. -- Touchpaper announced today that Graham Ridgway, CEO, and Marina Stedman, Marketing Director, Touchpaper, will be featured speakers at the HDI Help Desk Institute Annual Conference & Expo 2006. This year's conference is being held at the Gaylord Opryland Resort in Nashville, TN, with the overall theme of...
- Research articles 2006-03-15
- Better security boosts agencies' use of wireless devices
- MOBILE AND WIRELESS Stronger policies and practices overcome comcerns about mobile communications In what might have been a symbolic event in the development of mobile communications, President Barack Obama, for whom security is paramount, kept his BlackBerry after taking office — but not before it was locked down with strong...
- News items 2009-08-23
- Is Cephalon's Provigil Addictive? Ask the Cocaine-Using Monkeys It Was Tested On.
- Cephalon is dealing with a PR storm over the question of whether Provigil, its sleep disorder drug, is addictive or not. A study by the National Institute on Drug Abuse suggests that it is: Nora D. Volkow, MD, director of the National Institute on Drug Abuse NIDA, report[s] evidence...
- Blog posts 2009-03-18
- Scoring a College Athletic Scholarship
- College athletic scholarships are less generous and harder-to-get than you think. Consider the Long Odds Goal: Be realistic about where your kid can play college sports. ...
- Articles 2009-06-02
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