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- Scouts Reduce Carbon Footprint Thanks to Winning HDI's G-Wiz Car for a Year; Scouts use HDI's G-Wiz Car at Jamboree for safe & eco-friendly transport.
- M2 PRESSWIRE-2 August 2007-The Scout Association: Scouts Reduce Carbon Footprint Thanks to Winning HDI's G-Wiz Car for a Year; Scouts use HDI's G-Wiz Car at Jamboree for safe & eco-friendly transportC1994-2007 M2 COMMUNICATIONS LTD RDATE:02082007 Scout Jamboree - The Scout Association...
- Research articles 2007-08-02
- Supportworld.co.uk is live!
- M2 PRESSWIRE-1 July 2005-Help Desk Institute HDI: Supportworld.co.uk is live!C1994-2005 M2 COMMUNICATIONS LTD RDATE:01072005 The Help Desk Institute HDI has launched www.supportworld.co.uk. SupportWorld, written and published by HDI, is the only magazine dedicated to help desk and IT support professionals. ...
- Research articles 2005-07-01
- Aeroprise to Showcase Award-Winning Mobile Service Management Product Suite at 16th Annual HDI Conference and Expo
- Aeroprise Inc., a leading provider of enterprise mobility solutions, will showcase its award-winning Mobile Service Management product suite at HDI 2005: the 16th Annual HDI Conference & Expo, the premier event for the service and support industry. The event will be held at The Venetian Resort in Las Vegas, March...
- Research articles 2005-03-03
- Axios Makes it Three in a Row in Winning Help Desk Vendors' Poll.
- EDINBURGH, Scotland, January 19 /PRNewswire/ -- Axios Systems (www.axiossystems.com) has been voted the top IT Help Desk software vendor for the third time in succession. The Edinburgh-based firm, which has 11 offices in nine countries in Europe, North America, the...
- Research articles 2005-01-19
- HDI release findings from the strategic research project "What has IT ever done for Business?".
- M2 PRESSWIRE-22 April 2004-The Help Desk Institute: HDI release findings from the strategic research project "What has IT ever done for Business?"C1994-2004 M2 COMMUNICATIONS LTD RDATE:04212004 UK -- The Help Desk Institute HDI and its Strategic Partners, HP, Hornbill and Touchpaper...
- Research articles 2004-04-22
- Hornbill Systems continues partnering with Help Desk Institute for a further year.
- M2 PRESSWIRE-15 December 2003-Hornbill Systems: Hornbill Systems continues partnering with Help Desk Institute for a further yearC1994-2003 M2 COMMUNICATIONS LTD RDATE:12152003 Hornbill systems, an innovative provider of support and service management systems, is pleased to announce it has extended its strategic...
- Research articles 2003-12-15
- ADVISORY/Courion to Highlight Strategies for Increasing Security at Annual Help Desk Institute Conference and Exposition
- Business Editors/High-Tech Writers ADVISORY...for Wednesday (March 19) HDI 2003 --BUSINESS WIRE Identity Management Leader to Outline Trends, Methods for Delivering Improved Internal and External Support, March 19 WHO & Courion, a leading provider of identity management ...
- Research articles 2003-03-18
- Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 15, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today released the findings of the HDI 2002 Practices Survey. The study provides a comprehensive look at support center operations -- from demographics, to...
- Research articles 2002-10-15
- Help Desk Institute Appoints Judy Benda as Executive Director of Membership
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Aug. 27, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today announced the appointment of Judy Benda to the position of executive director of membership. Ms. Benda will oversee HDI's Membership and Products business...
- Research articles 2002-08-27
- Help Desk Institute Announces Internet-Based Support Practices and Performance Research Report
- Business Editors/High-Tech Writers Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today announced the release of its newest research report, iSupport Report: A Benchmark & Analysis of Internet-based Support Practices & Performance. Internet-based support has become a hot topic in the...
- Research articles 2002-07-01
- Help Desk Institute Brings Gartner Research Notes Subscription to HDI Members; New Program Provides Valuable, Timely Research to Members
- Business Editors/Technology Writers Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today announced that it will work with Gartner Group, the world's leading technology research and advisory firm, to offer Gartner Research Notes to HDI members. Under the terms of the agreement,...
- Research articles 2002-06-25
- FrontRange Solutions and Help Desk Institute Announce Agreement to Provide HEAT Customers with HDI Membership and HDI Training Programs
- Business Editors & High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--June 18, 2002 FrontRange Solutions Inc, the developer of GoldMine and HEAT, today announced the forging of a new relationship with the Help Desk Institute HDI that will provide its customers with discounts on HDI memberships and online training. ...
- Research articles 2002-06-18
- Help Desk Institute Names RHI Consulting Exclusive Career-Planning Partner
- Business Editors Help Desk Institute 2002 ORLANDO, Fla.--BUSINESS WIRE--April 16, 2002 Strategic Partnership to Deliver Online Career Portal for Industry Association Members The Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today announced that RHI Consulting, a leading...
- Research articles 2002-04-16
- Help Desk Institute Names Courion's Kurt Johnson to Newly Formed Strategic Advisory Board
- Business/Technology Editors FRAMINGHAM, Mass.--BUSINESS WIRE--Jan. 22, 2002 Board Will Advise on Technologies, Tools and Trends Central to the Help Desk and Customer Support Industries CourionR Corporation, the leading provider of self-service identity management solutions, today announced that Kurt Johnson, its vice president of Strategic Business Development,...
- Research articles 2002-01-22
- Reynolds and Reynolds Wins Top Customer Service Award From the Help Desk Institute; Reynolds' Technical Assistance Center Continues to Lead Automotive Industry in Support, Service
- Business Editors, Automotive & High Tech Writers NEW ORLEANS--BUSINESS WIRE--March 22, 2001 The Help Desk Institute has named The Reynolds and Reynolds Company's (NYSE:REY) Technical Assistance Center the winner of its 2001 Team Excellence Award, which is recognized as the "gold medal" of the customer support profession. ...
- Research articles 2001-03-22
- HDI Website Reviewed, Featured and Recommended On Harvard Business School Website
- Business Editors/High Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--March 5, 2001 Help Desk Institute HDI, a ThinkService professional community and the world's largest membership association for service and support professionals, announced today that its website (www.thinkhdi.com) is featured on the Harvard Business School website "HBS Working Knowledge," a collection...
- Research articles 2001-03-05
- ServiceWare and Help Desk Institute Partner to Deliver Trusted Solutions; RightAnswers.com to be Available Through HDI's Online Super Store
- Business Editors/High-Tech Writers OAKMONT, Pa.--BUSINESS WIRE--Dec. 19, 2000 ServiceWare Technologies, Inc. (Nasdaq:SVCW), a leading provider of Web-based solutions for enterprise service and support, today announced that RightAnswers.comTM, the company's Web-based knowledge portal, will be available to members of Help Desk Institute HDI as a stand-alone offering on HDI's...
- Research articles 2000-12-19
- Remedy Corporation to become first ever platinum sponsor of leading association for support professionals, Help Desk Institute.
- M2 PRESSWIRE-15 August 2000-REMEDY: Remedy Corporation to become first ever platinum sponsor of leading association for support professionals, Help Desk Institute C1994-2000 M2 COMMUNICATIONS LTD RDATE:15082000 Bracknell, Berkshire -- Remedy Corporation, the world's leading supplier of eCRM and...
- Research articles 2000-08-15
- Kudos
- DAN RUNDGREN has been named to the President's Club by first Union Small Business Capital. Rundgren, a business development officer, was one of only nine people to receive the honor in 1999. Business development officers must close at least $16 million in small business loans during...
- Research articles 2000-02-21
- The Gazette, Colorado Springs, Colo., Business Kudos Column.(Knight Ridder/Tribune Business News)
- Feb. 21--SUSANN MIKKELSON, development director for Care and Share, has received a $1,000 scholarship from the National Society of Fund Raising Executives to attend its international conference next month in New Orleans. The conference attracts 4,000 fund-raising professionals for educational workshops, to explore...
- Research articles 2000-02-22
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