help desk institute and survey

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IT salary survey reveals the secret to gaining a pay rise.

M2 PRESSWIRE-11 April 2005-Helpdesk and IT Support Show: IT salary survey reveals the secret to gaining a pay riseC1994-2005 M2 COMMUNICATIONS LTD RDATE:11042005 London, Monday - The secret to receiving a pay rise is to swat up and obtain helpdesk qualifications...

Tags: Help Desk Institute, ITIL, job, salary, survey, training, women

Research articles 2005-04-11

Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations

Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 15, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today released the findings of the HDI 2002 Practices Survey. The study provides a comprehensive look at support center operations -- from demographics, to...

Tags: E-mail, Help Desk Institute, MARKETING, PRODUCTIVITY, Strategy, survey

Research articles 2002-10-15

Internet support works for most, survey finds. (Customer Support).(Brief Article)

An arrow majority of companies that have deployed Internet-based support believe that it has improved customer statisfaction, according to a new research report from the Help Desk Institute HDI, "iSupport Report: A Benchmark & Analysis o An arrow majority of companies that have deployed...

Tags: Help Desk Institute, Internet, survey

Research articles 2002-09-01

Additional Resources

Kinetic Data to Showcase Kinetic Request and Kinetic Survey at Help Desk Institute's Annual Conference & Expo

Kinetic Data, a leading provider of third-party business service management BSM tools for the BMC Remedy Action Request System ARS platform, today announced that it will showcase its leading-edge service catalog and enterprise feedback management EFM solutions in Booth #425 at the HDI Annual Conference & Expo ( www.thinkhdi.com/hdi2007 ),...

Tags: Help Desk Institute

Research articles 2007-04-30

Homeowners Insurance: Make Sure You Are Covered

You probably think you have adequate homeowners insurance, but how carefully have you read the fine print? By some estimates, nearly two-thirds of homeowners don?t have enough insurance to replace their house and belongings if they were destroyed by fire or storm. Here?s how to fix your policy before disaster...

Tags: Cost, House, Coverage, Policy, Insurance Company, MoneyWatch, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance, Hurricane Ida, Tropical Storm Ida, Homeowners Insurance, Homeowners Policy, Hurricane Season, Replacement-Cost Coverage, All-Perils Policy, RCV, Actual Cash Value Coverage, ACV, Extended Replacement Cost, Daniel Zwerdling, Nancy F. Smith

Articles 2009-11-11