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- IT salary survey reveals the secret to gaining a pay rise.
- M2 PRESSWIRE-11 April 2005-Helpdesk and IT Support Show: IT salary survey reveals the secret to gaining a pay riseC1994-2005 M2 COMMUNICATIONS LTD RDATE:11042005 London, Monday - The secret to receiving a pay rise is to swat up and obtain helpdesk qualifications...
- Research articles 2005-04-11
- Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 15, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today released the findings of the HDI 2002 Practices Survey. The study provides a comprehensive look at support center operations -- from demographics, to...
- Research articles 2002-10-15
- Internet support works for most, survey finds. (Customer Support).(Brief Article)
- An arrow majority of companies that have deployed Internet-based support believe that it has improved customer statisfaction, according to a new research report from the Help Desk Institute HDI, "iSupport Report: A Benchmark & Analysis o An arrow majority of companies that have deployed...
- Research articles 2002-09-01
Additional Resources
- Kinetic Data to Showcase Kinetic Request and Kinetic Survey at Help Desk Institute's Annual Conference & Expo
- Kinetic Data, a leading provider of third-party business service management BSM tools for the BMC Remedy Action Request System ARS platform, today announced that it will showcase its leading-edge service catalog and enterprise feedback management EFM solutions in Booth #425 at the HDI Annual Conference & Expo ( www.thinkhdi.com/hdi2007 ),...
- Research articles 2007-04-30
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