<![CDATA[help desk institute and survey Resources | BNET]]> en-us <![CDATA[IT salary survey reveals the secret to gaining a pay rise.]]> Mon, 11 Apr 2005 23:59:59 -0700 <![CDATA[Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations]]> Tue, 15 Oct 2002 23:59:59 -0700 <![CDATA[Internet support works for most, survey finds. (Customer Support).(Brief Article)]]> Sun, 01 Sep 2002 00:00:00 -0700