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Help Desk Institute (65 results)
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- Scouts Reduce Carbon Footprint Thanks to Winning HDI's G-Wiz Car for a Year; Scouts use HDI's G-Wiz Car at Jamboree for safe & eco-friendly transport.
- M2 PRESSWIRE-2 August 2007-The Scout Association: Scouts Reduce Carbon Footprint Thanks to Winning HDI's G-Wiz Car for a Year; Scouts use HDI's G-Wiz Car at Jamboree for safe & eco-friendly transportC1994-2007 M2 COMMUNICATIONS LTD RDATE:02082007 Scout Jamboree - The Scout Association...
- Research articles 2007-08-02
- Achieving IT Results with Best Practices
- Why Implement Best Practices Whether it's your internal IT organization or an outside IT provider, delivery of quality IT results on-time and within budget is paramount. But, how do you ensure that the desired results are achieved? One-way is to implement the use of best practices In your IT organization....
- Research articles 2007-02-19
- NetworkStreaming CEO to speak at Help Desk Institute Conference
- NetworkStreamingWhat: Joel Bomgaars, CEO and founder of NetworkStreaming, is scheduled to speak on Improving Customer Service with Real-Time Remote Support at the Help Desk Institute Annual ...
- Research articles 2006-03-20
- Help Desk Institute introduces Supportworld.co.uk
- TELECOMWORLDWIRE-4 July 2005-Help Desk Institute introduces Supportworld.co.ukC1994-2005 M2 COMMUNICATIONS LTD http://www.m2.com The Help Desk Institute HDI, a help desk and IT support organisation, has announced the launch of http://www.supportworld.co.uk. SupportWorld, written and published by HDI, is claimed to be the only magazine dedicated to help desk and IT support...
- Research articles 2005-07-04
- Supportworld.co.uk is live!
- M2 PRESSWIRE-1 July 2005-Help Desk Institute HDI: Supportworld.co.uk is live!C1994-2005 M2 COMMUNICATIONS LTD RDATE:01072005 The Help Desk Institute HDI has launched www.supportworld.co.uk. SupportWorld, written and published by HDI, is the only magazine dedicated to help desk and IT support professionals. ...
- Research articles 2005-07-01
- Torex Retail attains top customer service accreditation.
- M2 PRESSWIRE-23 May 2005-Torex Retail: Torex Retail attains top customer service accreditationC1994-2005 M2 COMMUNICATIONS LTD RDATE:23052005 Torex Retail's Sheffield operation has achieved the second highest International Help Desk Institute HDI Site Certification Award ever awarded, highlighting the company's commitment to innovative...
- Research articles 2005-05-23
- IT salary survey reveals the secret to gaining a pay rise.
- M2 PRESSWIRE-11 April 2005-Helpdesk and IT Support Show: IT salary survey reveals the secret to gaining a pay riseC1994-2005 M2 COMMUNICATIONS LTD RDATE:11042005 London, Monday - The secret to receiving a pay rise is to swat up and obtain helpdesk qualifications...
- Research articles 2005-04-11
- Aeroprise to Showcase Award-Winning Mobile Service Management Product Suite at 16th Annual HDI Conference and Expo
- Aeroprise Inc., a leading provider of enterprise mobility solutions, will showcase its award-winning Mobile Service Management product suite at HDI 2005: the 16th Annual HDI Conference & Expo, the premier event for the service and support industry. The event will be held at The Venetian Resort in Las Vegas, March...
- Research articles 2005-03-03
- Axios Makes it Three in a Row in Winning Help Desk Vendors' Poll.
- EDINBURGH, Scotland, January 19 /PRNewswire/ -- Axios Systems (www.axiossystems.com) has been voted the top IT Help Desk software vendor for the third time in succession. The Edinburgh-based firm, which has 11 offices in nine countries in Europe, North America, the...
- Research articles 2005-01-19
- HDI release findings from the strategic research project "What has IT ever done for Business?".
- M2 PRESSWIRE-22 April 2004-The Help Desk Institute: HDI release findings from the strategic research project "What has IT ever done for Business?"C1994-2004 M2 COMMUNICATIONS LTD RDATE:04212004 UK -- The Help Desk Institute HDI and its Strategic Partners, HP, Hornbill and Touchpaper...
- Research articles 2004-04-22
- Sterling Commerce achieves HDI (help desk institute) certification for customer support in EMEA.
- M2 PRESSWIRE-19 January 2004-STERLING COMMERCE: Sterling Commerce achieves HDI help desk institute certification for customer support in EMEAC1994-2004 M2 COMMUNICATIONS LTD RDATE:01192004 London - Sterling Commerce, a leading provider of business integration solutions, has been awarded the coveted Help Desk Institute...
- Research articles 2004-01-19
- Hornbill Systems continues partnering with Help Desk Institute for a further year.
- M2 PRESSWIRE-15 December 2003-Hornbill Systems: Hornbill Systems continues partnering with Help Desk Institute for a further yearC1994-2003 M2 COMMUNICATIONS LTD RDATE:12152003 Hornbill systems, an innovative provider of support and service management systems, is pleased to announce it has extended its strategic...
- Research articles 2003-12-15
- Help Desk Institute
- The Colorado Springs-based Help Desk Institute's 2002 salary survey found the largest decrease in salaries among helpdesk professionals was for senior support manager/director. The average salary for that position dropped 7 percent from 2001 to 2002, or from $82,484 to $76,805 a year.
- Research articles 2003-04-01
- ADVISORY/Courion to Highlight Strategies for Increasing Security at Annual Help Desk Institute Conference and Exposition
- Business Editors/High-Tech Writers ADVISORY...for Wednesday (March 19) HDI 2003 --BUSINESS WIRE Identity Management Leader to Outline Trends, Methods for Delivering Improved Internal and External Support, March 19 WHO & Courion, a leading provider of identity management ...
- Research articles 2003-03-18
- REMINDER/Courion to Highlight Strategies for Increasing Security at Annual Help Desk Institute Conference and Exposition
- Business Editors/High-Tech Writers REMINDER...for Wednesday (March 19) HDI 2003 --BUSINESS WIRE Identity Management Leader to Outline Trends, Methods for Delivering Improved Internal and External Support, March 19 WHO & Courion, a leading provider of identity management ...
- Research articles 2003-03-19
- SCInc Premier Help Desk Training Organization Announces 2003 Events
- Business Editors DENVER--BUSINESS WIRE--Dec. 18, 2002 Eric Svendsen, Ph.D, CEO of SCInc and Chairman of Help Desk Institute's eUniversity, has announced a series of dynamic certification training events for support professionals in 2003. The next event, targeted to customer support, support center and help desk professionals, will...
- Research articles 2002-12-18
- Tata Consultancy Services Announced As Premier Sponsor of Help Desk Institute's ``Support Outsourcing Strategies Summit: A Tour Of India''
- Business Editors COLORADO SPRINGS, Colo.--BUSINESS WIRE--Dec. 18, 2002 Help Desk Institute HDI, the world's largest association for help desk and support professionals, announced today that Support Outsourcing Strategies Summit: A Tour of India will be held April 26 - May 3, 2003. HDI is producing the event in...
- Research articles 2002-12-18
- Help Desk Institute Releases 2002 Practices Survey; Annual Study Provides a Comprehensive Look at Support Center Operations
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 15, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today released the findings of the HDI 2002 Practices Survey. The study provides a comprehensive look at support center operations -- from demographics, to...
- Research articles 2002-10-15
- Help Desk Institute and Robert Half Technology Launch Online Career Portal for Help Desk, Support and IT Professionals
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Oct. 1, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals and Robert Half Technology, a leading provider of information technology IT talent, today announced the launch of the HDI Career Center. Designed for help...
- Research articles 2002-10-01
- Help Desk Institute Appoints Judy Benda as Executive Director of Membership
- Business Editors/High-Tech Writers COLORADO SPRINGS, Colo.--BUSINESS WIRE--Aug. 27, 2002 Help Desk Institute HDI, the world's largest industry association for help desk and support professionals, today announced the appointment of Judy Benda to the position of executive director of membership. Ms. Benda will oversee HDI's Membership and Products business...
- Research articles 2002-08-27
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