Decision Makers
| Name (plus bio) |
Position |
| Ted J. Kleisner |
CEO Hershey Entertainment and Resorts |
| Doug Yingst |
President, General Manager |
| Kimberly K. Schaller |
Vice President and Chief Marketing Officer of He&R. |
| Bill Simpson |
Vice President, Entertainment Group |
| David P. Lavery |
Vice President, Treasurer, & Secretary |
| James C. Miles |
Vice President, Resorts Group |
| Nathan D. Douty |
Vice President, Hr |
| Timothy R. Bugas |
Vice President, Sales |
| Art Schiavo |
General Manager |
| Bill Liedholm |
General Manager |
| Frank J O'Connell |
Hersheypark Entertainment Complex General Manager |
| Renee Holloman |
General Manager of the Hershey Country Club |
| Milton S Hershey |
Founder |
| Whitney M Fisher |
Principal and Owner of the W Group |
| Betsy Hamm |
Director, Promos |
| Brian Bucciarelli |
Director of Corporate Sales |
| Cindy Farkas |
Director, Seasonal Events |
| Cyndy Cosner |
Assistant Director, Sales |
| Gary Popp |
Director of Retail |
| Jeff Rudder |
Director of Sales |
| Jennifer Wayland-Smith |
Spa Director for the Spa at the Hotel Hershey |
| Jill Cecala |
Director of Northeast Sales & Marketing |
| Ned Graff |
Director of Golf |
| Ron Suski |
Director of Food & Beverage at the Hotel Hershey |
| Vikki Hultquist |
Director of Event Programming |
| Andy Longenberger |
Marketing Manager |
| Angela Hess |
Box Office Manager |
| Bill Brandt |
Operations Manager |
| Bob Ancharski |
Season Ticket Sales Manager |
| Bob Aquila |
Assistant Operations Manager |
| Charles Guerra |
Clubhouse Manager |
| Charlie Gipe |
Executive Chef of Hershey Entertainment Complex, and Ed Shimanski, Front Office Manager |
| Dave Warren |
Landscape Sales Manager |
| Dixie Neidigh |
Manager, Sales |
| Francois Houde |
Manager, Services |
| Gina White |
Senior Manager, Sales |
| Janet Dise |
Group Sales Manager |
| John Walton |
Senior Manager of Communications |
| Julie Miller |
Manager, Sales |
| Julie O'Conner |
Beverage Manager of the Hotel Hershey |
| Justin Kullman |
Equipment Manager |
| Karl McCall |
Beverage Manager |
| Lauren Eaton |
Membership Sales Manager |
| Leeann Zaccagnino |
Catering Events Sales Manager |
| Maria Stouffer |
Business Services Manager |
| Melissa Bucciarelli |
Manager |
| Randy Byler |
Manager, Sales |
| Rob Gordon |
Food & Beverage Manager |
| Bill Justus |
Executive Chef |
| Bob Woods |
Head Coach |
| Bruce Ginther Jr |
|
| Caitlin Foltz |
Assistant Trainer |
| Carlos Gomez |
Executive Sous Chef |
| Chris McAllister |
|
| Dan Stuck |
Head Trainer |
| Don Scott |
Public Address Announcer |
| Grant McNeill |
|
| Jeff Katterman |
Landscape Salesperson |
| Jennifer Wayland |
|
| John Carricato |
Inventory Control Supervisor |
| John Rita |
|
| Karen Caffrey |
Accountant |
| Ken Gladysz |
Executive Chef of the Hotel Hershey |
| Marion Pearl |
Hockey Accountant |
| Mark French |
Assistant Coach |
| Michael Mignano |
Executive Pastry Chef of the Hotel Hershey |
| Michael Wedderburn |
Executive Sous Chef |
| Monica Tuma |
|
| Monica Tuma Brown |
|
| Ron Lustig |
|
| Tina Haldeman |
Executive Pastry Chef at The Hotel Hershey |
| Zoe Runkel |
Administrative Assistant, Accounts Pay Clerk |
Board of Directors
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
CEO Hershey Entertainment and Resorts |
Current |
| The Culinary Institute of America |
Member, Board of Trustees |
Current |
| Allegheny Energy, Inc. |
Director |
Current |
| Hershey Entertainment & Resorts Company |
Director |
Current |
| University of Denver |
Member, Executive Advisory Board |
Current |
| American Hotel & Lodging Association |
Director of Hershey Entertainment and Resorts Company |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
President, General Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President and Chief Marketing Officer of He&R. |
Current |
| Hershey Entertainment & Resorts Company |
Sales Executive |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President, Entertainment Group |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President, Treasurer, & Secretary |
Current |
| Hershey Entertainment & Resorts Company |
Treasurer |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President, Resorts Group |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President, Hr |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Vice President, Sales |
Current |
Art was born and raised in a small town (Duryea) between Scranton and Wilkes-Barre, PA. He graduated from Penn State University in 1976 with a Bachelor of Science degree in General Agriculture. Art began his career at HERSHEY Nursery in 1977 as a groundskeeper. He has held a variety of positions since, including foreman, lead foreman, operations coordinator, operations manager, and finally taking over as general manager in 1996. His interests include watching movies, reading (big Stephen King fan), and sports (Boston Red Sox, Miami Dolphins, and of course Penn State football). He is a member of numerous trade associations including PLNA, ANLA and PGMS. He is also a member of Hershey Rotary Club and the Derry Township Historical Society. Art currently lives in Hershey with his wife Jeannie and daughter Laura.
| Organization |
Position |
Status |
| Hershey Nursery |
General Manager |
Current |
| Hershey Entertainment & Resorts Company |
General Manager |
Current |
| Hershey Nursery |
Manager |
Current |
| Hershey Rotary Club |
Board of Directors |
Current |
| Hershey Nursery |
Groundskeeper |
Former |
| The Pennsylvania State University |
Bachelor of Science Degree In General Agriculture |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
General Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Hersheypark Entertainment Complex General Manager |
Current |
| Derry Township |
Vice-Chairman |
Current |
| The Pennsylvania State University |
Degree In Professional Accountancy |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
General Manager of the Hershey Country Club |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Founder |
Current |
Whitney M. Fisher is the Principal and Owner of The W Group, a Nashville-based interior design firm specializing in upscale hospitality design. With over 19 years of extensive experience in every facet of the design field, Whitney has acquired multiple awards over the life of her career. These awards include (but are not limited to) the Lodging Hospitality 2002 Design Award, ASID Silver Award, and two IIDA Gold Awards. Publications include Lodging Hospitality, Contract Magazine, Traditional Building and Healthcare Facilities, and Spa Finder ("Best Design for a Spa" 2005). She has participated in several review committees developing new introductions for furniture and fabric design. Her belief is that "good design creates good experiences."
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Principal and Owner of the W Group |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director, Promos |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Corporate Sales |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director, Seasonal Events |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Assistant Director, Sales |
Current |
| Hershey Entertainment & Resorts Company |
Assistant Director, Sales |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Retail |
Current |
| Hershey Entertainment & Resorts Company |
Merchandise Manager |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Sales |
Current |
Wayland-Smith has been involved in the hospitality and spa industry for over twelve years, and brings with her an emphasis on planning and development, daily operations, and sales and marketing. She combines these areas with strong administrative and leadership skills as well as a thorough knowledge in spa, salon and fitness issues.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Spa Director for the Spa at the Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Northeast Sales & Marketing |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Golf |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Food & Beverage at the Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Director of Event Programming |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Marketing Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Box Office Manager |
Current |
| Hershey Entertainment & Resorts Company |
Board of Directors |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Operations Manager |
Current |
| Hershey Nursery |
Operations Manager |
Current |
| The Pennsylvania State University |
Bachelor of Science In General Agriculture |
Former |
| Penn State |
|
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Season Ticket Sales Manager |
Current |
Bob originally was from Woodbridge, N.J. After moving to our area, his previous employment was spent at Four Seasons Landscaping in Lancaster (3 years) and Country Market (12 years). Bob has a wealth of experience in the horticultural field as a manager in landscaping and also running garden center retail operations. He is a native of Hummelstown and lists hunting, fishing, camping and hiking as his favorite hobbies. He also enjoys spending time at his cabin outside of Towanda in Bradford County.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Assistant Operations Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Clubhouse Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Chef of Hershey Entertainment Complex, and Ed Shimanski, Front Office Manager |
Current |
| Organization |
Position |
Status |
| Hershey Nursery |
Landscape Sales Manager |
Current |
| Hershey Entertainment & Resorts Company |
Landscape Sales Manager |
Current |
| Grace United Methodist Church |
Board of Directors |
Current |
| West Virginia University |
Degree In Landscape Architecture |
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Manager, Sales |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Manager, Services |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Senior Manager, Sales |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Group Sales Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Senior Manager of Communications |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Manager, Sales |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Beverage Manager of the Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Equipment Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Beverage Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Membership Sales Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Catering Events Sales Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Business Services Manager |
Current |
| Hershey Entertainment & Resorts Company |
Administrative Coordinator |
Former |
By day, Melissa Bucciarelli is an eMarketing Manager at Hershey Entertainment & Resorts where she works in the Web department on projects such as search engine optimization, analytics, email campaigns, the creation of new websites, and managing content on existing websites. She loves her "day job" but has a true passion for teaching athletic style group fitness classes, especially those with loud music. She began teaching about 12 years ago in Michigan. Melissa has a group exercise certification through AFAA, Aerobics and fitness Association of America, and has a specialty certification to teach TurboKick, a form of kickboxing.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Manager |
Current |
| Penn State Hershey University Fitness Center |
|
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Manager, Sales |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Food & Beverage Manager |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Chef |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Head Coach |
Current |
| Organization |
Position |
Status |
| Jesus Race Team |
|
Current |
| Hershey Entertainment & Resorts Company |
|
Current |
| North Annville Bible Church |
Board of Directors |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Assistant Trainer |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Sous Chef |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Head Trainer |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Public Address Announcer |
Current |
| Organization |
Position |
Status |
| Hersheypark Summer Concert Special |
|
Current |
| Hershey Bears |
|
Current |
| Hershey Entertainment & Resorts Company |
|
Current |
| The Wheeling Corporation Inc. |
|
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Landscape Salesperson |
Current |
| West Virginia University |
|
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| Fisher Island Club, Inc. |
assistant spa director of Spa Internazionale |
Former |
| University of North Texas |
B.S. in Education |
Former |
John was born and raised in Harrisburg. After more than 15 years in manufacturing and sales he began working in the nursery business with Gault Nursery in Conestoga, PA. He spent the next 5 years learning the tree growing business and doing landscaping, and came to HERSHEY Nursery in 1995. Starting as the Inventory Groundskeeper, John was promoted to supervisor in 1997. John's interests include hunting and fishing, riding his horses, playing guitar and giving wildlife conservation programs to children's groups. John and his wife Beth live in West Hanover Township where together they have operated a state and federally licensed wildlife rehabilitation facility for over 25 years.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Inventory Control Supervisor |
Current |
With emphasis on confectionery development and sensory evaluation of chocolate liquors John Rita, of T.C. Cocoa, began his career as a research and development specialist. For more information about go here.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| Organization |
Position |
Status |
| Hershey Nursery |
Finance Executive |
Current |
| Hershey Entertainment & Resorts Company |
Accountant |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Chef of the Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Hockey Accountant |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Assistant Coach |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Pastry Chef of the Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Executive Sous Chef |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| Marsh Inc. |
General Manager |
Former |
| Software Packaging Associates Inc |
|
Former |
Monica Tuma Brown has been actively developing and working in the health and spa industries for the past 28 years. Her work as an EEG technician, in hospitals both in the U.S. and abroad, specialized in ICU, ER, Neonatal and Neurology. Brown's interest in the spa industry began in Switzerland while employed at the Kinderspital (an international children's hospital) in Zurich. While in Europe, she conducted extensive independent spa research. Upon returning to the U.S., Brown studied international relations and molecular, cellular biology at the University of Colorado, Boulder. Brown continued to study the application of Naturopathic health care while working in several hospital facilities. In 1983, she became Manager of the Thalassotherapy Department at the Coralita Beach Spa Hospital in St. Martin, French West Indies. From there, Brown co-directed the Spa at Rosario Island Resort and Spa in Eastsound, Washington. Brown then went on to develop and direct the Greenbrier Spa Mineral Baths and Salon, having coordinated all aspects of the 1987 opening of the new spa in White Sulphur Springs, West Virginia. Her management and operational expertise broadened in the position of General Manager of The Marsh, a center and spa for balance and fitness in Minnetonka, Minnesota. Brown is a noted expert on mineral springs and water, and is known for her creative solutions to operations and program development, as well as unique treatment and product developments. She is also noted for her design, development, and operations consulting on a number of premier American five-star and diamond resorts, as well as integrative consulting with hospitals, wellness centers, and surgery centers. Additionally, Brown works with spa product manufacturers developing new treatments and products for use in the health spa industry. Brown now turns her attention to sharing her health and spa industry knowledge as a Spa and Integrative Care Development Consultant. Brown has worked with world-acclaimed spa designer TAG Galyean on a number of spas and resorts, including The Lodge at Pebble Beach, Monterey, California; Kingsmill Resort, Williamsburg, Virginia; The Don CeSar Hotel, St. Petersburg, Florida; The Broadmoor Hotel, Colorado Springs, Colorado; The Aspen Club, Aspen, Colorado, and La Quinta Resort, Palm Springs, California.
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| Pebble Beach Resort |
|
Former |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
|
Current |
| The Broadmoor |
|
Former |
Haldeman comes to HE&R from Sea Island Resort in Georgia, home to the renowned Cloister hotel, where she was the assistant pastry chef since 2002. Prior to that resort, Haldeman held positions as pastry chef under Master Chef Jose Gutierrez at the signature restaurant of the Peabody Hotel in Memphis, Tennessee, Chez Philippe; executive chef and manager for Boon Enterprise, Inc., where she opened various restaurants in Winter Park, Florida; and executive pastry chef at Horseshoe Casino Tunica, in Tunica, Mississippi. Haldeman's specialty is cake design, especially wedding, grooms' and other theme cakes. She will undoubtedly compliment the wedding offerings at The Hotel Hershey. Haldeman won a gold medal for Best Chocolate Dessert at the International Visitors Corps of Jacksonville, Florida, Chocolate of the World competition in 2006. She also won a silver medal at the America Culinary Federation/California Raisin Board Signature Hot Food Competition during the 2005 International Food Expo. Highlights of Haldeman's career include participating in a Food Network Challenge called "Celebration Cakes" and serving eight world leaders and their wives, including First Lady Laura Bush, at the G-8 Summit held at Sea Island Resort in July 2004. As Executive Pastry Chef of The Hotel Hershey, Haldeman will oversee a staff 25 employees during high season that creates everything sweet for all dining outlets at The Hotel Hershey. Haldeman says that chocolate is everywhere, and Milton S. Hershey can take a great deal of credit for that. She believes that it may be the most versatile food on earth since it is eaten, drunk, used as decoration and more. Haldeman appreciates the color, taste and texture of chocolate and loves to use it in or on her cakes.
| Organization |
Position |
Status |
| The Hotel Hershey |
Executive Pastry Chef |
Current |
| Hershey Entertainment & Resorts Company |
Executive Pastry Chef at The Hotel Hershey |
Current |
| Organization |
Position |
Status |
| Hershey Entertainment & Resorts Company |
Administrative Assistant, Accounts Pay Clerk |
Current |
| Hershey Nursery |
Administrative Assistant, Accounts Pay Clerk |
Current |
| East Stroudsburg University |
Masters Degree In Environmental Biology |
Former |
| University of Miami |
Bachelors of Science Degree In Marine Science and Chemistry |
Former |
"President, Swann, Inc. and Managing Director of Diamond Edge Capital Partners, LLC
Lynn C. Swann is president of Swann, Inc., a consulting firm specializing in marketing and communications and managing director of Diamond Edge Capital Partners, LLC, a New York based finance company.
Mr. Swann currently sits on the board of directors of H. J. Heinz Company, Hershey Entertainment and Resorts, Harrah’s Entertainment, Empower and Transdel Pharmaceuticals. He was also chairman of the President’s Council on Physical Fitness and Sports from 2002-2005. A former All-Pro wide receiver for the Pittsburgh Steelers and 2001 Hall of Famer, he spent 29 years with ABC Sports as a sports analyst and broadcaster before retiring in 2006.
Since 1980 he has been the National Spokesman for Big Brothers Big Sisters of America. He now serves on their National Board of Directors and was President of the national board from 1993 – 1995.
Mr. Swann holds a B.A. degree in public relations from the University of Southern California.
He and his wife, Dr. Charena Swann, and their two sons reside in Pittsburgh. "
| Organization |
Position |
Status |
| H.J. Heinz Company |
Board of Directors |
Current |
| Business Analytics Real Time Workforce Management |
Board of Directors |
Current |
| Hershey Entertainment & Resorts Company |
Board of Directors |
Current |
| Transdel Pharmaceuticals Inc |
Board of Directors |
Current |
| Harrah's Entertainment, Inc. |
Board of Directors |
Current |
| ABC Sports, Inc. |
Sports Analyst |
Former |
| Pittsburgh Steelers Sports, Inc. |
Wide Receiver |
Former |
| Presidents Council |
Chairman |
Former |
| Pittsburgh Ballet Theatre |
Board Director |
Former |
| University of Southern California |
BA |
Former |