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- Are Business Cases R.I.P in B-School?
- A recent post on Stacy Blackman's MBA blog asked the question, "is the case method still a good fit for today's business school?" Blackman cites a number of articles, one by HBS professor Jim Heskett in Working Knowledge, another by Columbia Business School dean R. Glenn Hubbard, and yet another...
- Blog posts 2008-09-10
Additional Resources
- Harvard's Heskett: the 'loyal' treatment - Harvard Business School professor James Heskett explains the importance of communicating with loyal restaurant customers - Special Report: MUFSO Wrap-up - Brief Article
- ATLANTA -- communication from the 20 percent of restaurant customers who are the most loyal is the most significant, according to James Heskett, Harvard Business School professor of business administration and co-author of "Service Breakthroughs: Changing the Rules of the Game."
- Research articles 1995-10-30
- Limited Brands has announced that James L Heskett, a Baker Foundation Professor at the Harvard University Graduate School of Business Administration, author and former business consultant.(Brief Article)
- * Limited Brands has announced that James L Heskett, a Baker Foundation Professor at the Harvard University Graduate School of ... * Limited Brands has announced that James L Heskett, a Baker Foundation Professor at the Harvard University Graduate School of Business Administration, author and...
- Research articles 2002-11-10
- Huntsman Corp. Q2 2008 Earnings Call
- Earnings Call ExcerptHuntsman Corp. HUN Q2 FY08 Earnings Call July 30, 2008, 11:00 AM ET Executives John R. Heskett - VP of Corporate Development and IR J. Kimo Esplin - EVP and CFO Peter R Huntsman - President and CEO Analysts Presentation Operator Good day, ladies and gentlemen and...
- Earnings calls 2008-07-30
- Huntsman Corp. Q1 2008 Earnings Call Transcript
- Earnings Call ExcerptHuntsman Corp. HUN Q1 FY08 Earnings Call May 9, 2007, 11:00 AM ET Executives John R. Heskett - VP, Corporate Development and IR J. Kimo Esplin - EVP and CFO Peter R. Huntsman - President and CEO Analysts Presentation Operator Good day, ladies and gentlemen and welcome...
- Earnings calls 2008-05-09
- Huntsman Corp. Q4 2007 Earnings Call Transcript
- Earnings Call ExcerptHuntsman Corp. HUN Q4 FY07 Earnings Call February 22, 2008, 11:00 AM ET Executives John R. Heskett - VP, Corporate Development and IR J. Kimo Esplin - EVP and CFO Peter R. Huntsman - President, CEO and Director Analysts Presentation Operator Good day ladies and gentlemen and...
- Earnings calls 2008-02-22
- Huntsman Q3 2007 Earnings Call Transcript
- Earnings Call Excerpt Huntsman Corp. HUN Q3 2007 Earnings Call November 9, 2007 10:00 am ET Executives John Heskett - VP of IR and Corporate Development Kimo Esplin - EVP and CFO Peter Huntsman - President and CEO Presentation Operator Good day, ladies and gentlemen, and welcome to the...
- Earnings calls 2007-11-09
- Do We Really Want Totally Transparent Leaders?
- You probably noticed a few weeks back that former President Bill Clinton tweaked current President Barack Obama for not projecting a positive enough attitude about economic recovery. And of course when Obama did proclaim confidence in his latest recovery measures, he was criticized for too much optimism...
- Blog posts 2009-03-06
- What Generation Y Brings to the Party
- I’m a member of the Boomer Generation. You remember us: we were going to change the world. Instead, some think we were co-opted by it. With the arrival of Generation Y into the work force, the topic of generational differences in leadership styles is once again on tap. ...
- Blog posts 2007-10-30
- Putting the Service-Profit Chain to Work
- What drives growth and profitability in a service business? Highly satisfied customers. And to keep those customers profitable, you need to manage all the aspects of your operation that affect customer satisfaction--what the authors call the...
- Articles 2008-07-18
- Toothpicks and Logos: Design in Everyday Life.(Brief Article)(Review)
- By John Heskett New York: Oxford University Press, $22 214 pages, 33 black-and-white illustrations On the dust jacket, Terence Conran--who must have done considerable reading in his field--praises this little book as the "best I have read about the design process." One...
- Research articles 2002-08-01
- Finance watch - Brief Article
- INSIDER TRADES. NATIONWIDE DSN REPORT--The following are major insider trades as reported to the SEC. STOCKS BOUGHT Best Buy: Mark Thompson, director, bought 300 shares on July 10 to July 24 at $28.60 to $35.50, now owns 300 shares. Cato Corp.: A. F. Sloan, director, bought...
- Research articles 2002-09-09
- Why Corporate Culture Matters (and What You Can Do to Make a Better One)
- Strong corporate cultures outlast the influence of even the strongest leader. When Steve Jobs leaves Apple, it will be the culture of the company he has helped create that will determine its future success. Why is culture so important? Harvard Business School professors Jim Heskett and W....
- Blog posts 2008-12-30
- Why Large Companies Stall Out and Die
- Pilots know all about stalls. This is the point where the plane's air speed is reduced enough that it can no longer generate lift, and falls out of the sky. But most planes are equipped with stall alarms, which sound as the critical low speed is reached. Point the nose...
- Blog posts 2009-05-07
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