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human resources and crisis communication

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the discipline of managing people in an organization.
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Crisis Communications: Some Tips for When It Is Your Turn at Bat
'Bad news on the doorstep' was the refrain from the popular song years ago. And it seems to be getting a lot of play in the business world these days. With situations ranging from sudden stock gyrations and layoffs, to labor disputes, key executive deaths or disabilities, fires or natural...
Tags: workplace violence, crisis communication, layoff, workplace, stock
White papers
Crisis Communication Practices at an International Relief Agency
When a disaster strikes, the affected population relies upon the swift response and aid rendered by relief organizations such as the California-based Direct Relief International. Since 1948, Direct Relief's mission has been to provide essential material resources to locally run health programs in areas affected by natural disasters, wars, and...
Tags: Corporate communications, crisis communication, agency, health care
White papers 2006-09-01
Crisis Communication Tips
When a syphilis outbreak takes place in the community, most often the state or local health department will execute a communication plan to inform key segments of the community about the issue. But as an organization supporting the Syphilis Elimination Effort SEE, what should one do or how can one...
Tags: Vertical industries, Benefits, HEALTHCARE, crisis communication, health care
White papers 2005-03-07
When a Plant Closes: Using Crisis Communication to Save the Day
Arguably, few events in the life of a manufacturer are more potentially devastating to the culture, and the enterprise, than the need to close a plant. When an Aon Consulting client recently faced this scenario, a team of Aon communicators came to its aid. It advised leadership to take the...
Tags: Aon Consulting, Aon Corp., crisis communication, leadership, training, team
White papers 2004-11-22
Audience-Oriented Approach to Crisis Communication: A Study of Hong Kong Consumers' Evaluation of an Organizational Crisis
This paper explains the responses of consumers to information about an organizational crisis. Three hundred and eighty-five individuals from Hong Kong responded to hypothetical scenarios describing a plane crash. The scenarios manipulated causal attribution internal and external, the organizations' crisis response (shifting the blame, minimization, no comment, apology, compensation, and...
Tags: attribution, Hong Kong, crisis communication, compensation
White papers 2004-10-01
Communications Manual for CASA/Gal Programs: Introduction to Crisis Communications
CASA/GAL programs and volunteers face crises every day. It's the nature of work. One is often involved in volatile situations involving families out of control. The volunteer program also makes vulnerable to other kinds of emergencies; ones we can't necessarily turn to traditional training to handle. They...
Tags: crisis communication, training
White papers 2003-01-01
Crisis Communication Plan
The rapid release of accurate information regarding an accident, incident, natural disaster, emergency or controversial issue is clearly in the best interest of the University of Alaska Fairbanks. The UAF Crisis Communication Plan CCP plan does not change the way emergencies are initially reported at UAF. All emergencies on the...
Tags: crisis communication, accident
White papers 2003-01-01
Crisis Communications
From the executive summary: ‘Some problems that law firms face regularly, especially in weak economic times, are so poorly managed that they do more damage than they should: layoffs, firings of partners, scandalous e-mails that become public, the departure of a high-profile lawyer or practice group, or a sexual harassment...
Tags: Litigation, law firm, crisis communication, harassment, firing, layoff, e-mail
White papers 2003-01-01
Lessons From A Crisis: How Communication Kept A Company Together
HR in any organization can learn from Corporation's cataclysmic September 11 experience. Evacuation drills and first-aid kits are not enough anymore. HR also has to prepare a crisis communication plan. Article explains that the devastation of September 11 reduced offices to wreckage; companies discovered that their online capabilities were remarkably...
Tags: Crain Communications Inc., crisis communication, Human Resources, Web page, hardware, information technology, Web, server
White papers 2001-11-01

Additional Resources

CRISIS LEADERSHIP NOW: A REAL-WORLD GUIDE TO PREPARING FOR THREATS, DISASTER, SABOTAGE, AND SCANDAL
Shelf Life CRISIS LEADERSHIP NOW: A REAL-WORLD GUIDE TO PREPARING FOR THREATS, DISASTER, SABOTAGE, AND SCANDAL by Laurence barton, phd One of the world's leading experts in crisis management, Laurence Barton, begins Crisis Leadership Now with the nightmarish images of Virginia Tech on April 16, 2007. He...
Articles 2008-06-01
LINKING HUMAN SYSTEMS: STRENGTHENING INDIVIDUALS, FAMILIES, AND COMMUNITIES IN THE WAKE OF MASS TRAUMA
This article presents an overview of the philosophy and practical principles underlying the Linking Human Systems Approach based on the theory of resilience in individuals, families, and communities facing crisis, trauma, and disaster. The Link Approach focuses on tapping into the inherent strength of individuals and their families and emphasizes...
Articles 2008-04-01
Alberta agencies face staff crisis, hard to meet government contracts
Social agencies are facing a crisis in attracting and retaining staff and may have difficulty in honoring their government contracts. They need a salary increase of 16% to 25%, according to a survey conducted by the Alberta Association of Services for Children and Families. Who Cares Alberta, a...
Articles 2008-02-20
OPSEU: Home Care Workers to Tell Their Own Stories Adjacent to CCAC Debrief.
HAMILTON, ONTARIO, Dec 19, 2007 Marketwire via COMTEX -- Home care staff in the Hamilton area will conduct their own debrief of the competitive bidding process Thursday. While their employers are told by the Community Care Access Centre why they were knocked out...
Articles 2007-12-19
Alberta agencies in major HR crisis
"This sector is reeling; the contribution of dedicated shelter workers needs to be valued. Band aid solutions and piecemeal approaches don't work," said Jan Reimer, Provincial Co-ordinator of the Alberta Council of Women's Shelters. Her group is part of a coalition of networks that is trying to get the Alberta...
Articles 2007-09-10
Crisis management of human resources: lessons from Hurricanes Katrina and Rita.
Hurricanes Katrina and Rita taught many businesses on the Gulf Coast a valuable lesson about the ability of management to plan for every contingency--it cannot. What managers can do is learn from tragedy when it strikes and try to be better prepared the next time. We examine...
Articles 2007-09-01
Crisis of Nurse Migration in Developing Countries, The
At the 10th Coloquio Panamericano de Investigacion en Enfermería Panamerican Colloquium of Nursing Research in Buenos Aires, Argentina, in November 2006, a spirited topic of conversation was the impact of nurse migration on human resources and health care in developing countries. Nurses from Canada, the United States, Central and South...
Articles 2007-08-01
International SOS Launches New Features for Traveler Locator Service
Corporate Security, Human Resources and Travel Managers Able to Use SMS to Communicate with Employees During Crisis PHILADELPHIA -- International SOS, the world's leading provider of travel, medical and security assistance, today announced it has enhanced its online Traveler Locator Service TLS, with two new features: Short Message...
Articles 2007-07-18
A full picture of methamphetamine
The Methamphetamine Crisis: Strategies to Save Addicts, Families, and Communities Herbert C. Covey (ed.); Praeger Publishers, Westport, Conn., (203) 226-3571; 2007; ISBN: 0-275-99322-1; hardcover; 296 pages; $69.95 Herbert C. Covey, a field instructor with the Colorado Department of Human Services, has produced a one-size-fits-all treatise on...
Articles 2007-07-01
Have a crisis? Web site finds you help fast.(News)(Website overview)
Byline: Marni Pyke mpyke@@dailyherald.com Whether you're seeking help for a personal crisis or simply want to volunteer, a new Web site offers dozens of answers in minutes. The DuPage County Human Resources Department recently instituted an online way to...
Articles 2007-06-12
2007 AGORA awards for business excellence: Spokane Neighborhood Action Programs (SNAP)
Spokane Neighborhood Action Programs SNAP 2116 E. First Spokane, WA 99202 (509) 456-7111 Type of Business: Helps families, individuals transition from crisis to self-sufficiency Owner/principal: Larry Stuckart, Executive Director Year founded/acquired: 1972 Award sponsored by Northern Quest, A Kalispel Tribal Casino The...
Articles 2007-05-31
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