The study presented in this paper applies a three component model of communication competence (motivation, knowledge, and skill) within an organizational context and analyzes the relationship between job performance, position level, and communication competence. Data analysis revealed high job performers had significantly higher levels of motivation to adapt communication and...
Regarding motivation in the workplace, countless managers are heard asking the question - "How do I keep my staff motivated?" While the above question may not surprise a person, people's answer to the question just might change the entire outlook on the subject of motivating his team. Motivation of employees...
Has the recession put your organization in a choke hold? Here’s how to survive — even thrive — in the face of budget cuts, layoffs, and sub-zero morale.Beyond the balance sheet, there’s another way to tell that recession has set in — and it might be even more disconcerting than...
Granted. It's not scientific. But by looking at BNET users' top search terms, you can pretty much get a feel for what's hot in the world of management day-by-day. Today's top search terms show a marked trend toward organization and structure, with five out of the top...
In his book "Peak - How great companies get their mojo from Maslow," author and successful hotelier Chip Conley explains how to apply psychologist Abraham Maslow's "Hierarchy of Needs" theory of human motivation to your company to attain top performance.
As you become responsible for managing other people, you will likely need to conduct performance appraisals. These face-to-face discussions—ideally undertaken at least every 12 months—provide an opportunity for a manager and employee to review the employee’s work and to improve motivation and performance. Unfortunately, many managers dislike conducting appraisals and,...
Good delegation is an art. It keeps work flowing efficiently and helps employees learn new skills and advance in their professions. Poor delegation reduces motivation and often makes people feel exploited. No delegation at all will lead to bottlenecks and prevents organizational growth.As a rule, delegation moves downward from the...
Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn’t enough to guide long-term...
The great majority of employees are quite enthusiastic when they start a new job. But in about 85 percent of companies, research finds, employees' morale sharply declines after their first six months - and continues to deteriorate for years afterward. The fault lies squarely at the feet of management -...
Submarines revolutionized the way war was waged at sea. Silent, invisible and deadly, submarines challenged the very core of naval strategy. There are similar threats looming in the deep that will challenge the effectiveness of every Human Resources Professional. And many won't recognize them until it's too late. Just as...
Firms can increase profitability by appropriately motivating managers. This paper investigates drivers of managerial motivation, and propose how firms can use performance-pay to alter motivational patterns. The paper focuses on the agent's optimal effort decision in trading off compensation utility with effort cost in a static and dynamic setting. Surprisingly,...
This paper tested the hypothesis that employees are willing to maintain their motivation when their work is relationally designed to provide opportunities for respectful contact with the beneficiaries of their efforts. In Experiment 1, a longitudinal Weld experiment in a fundraising organization, callers in an intervention group briefly interacted with...
This white paper looks at how to retain, motivate and develop one of the business' major resources - the employees. One can see how Satisfaction Surveys can benefit the business through higher motivation, increased productivity and greater retention of staff, while 360 Degree Feedback Surveys will identify opportunities for further...
While most people know they can and should save more for retirement, a new study by Hewitt Associates, a global human resources services firm, reveals that many are still not doing so, even after they are provided with guidance and information to help them. The study, conducted by Hewitt in...
Existing studies show a positive relationship between business development and conventional human capital as measured by formal education attainment, previous business experience and prior management experience. This paper explores whether illegal entrepreneurship experience IEE, an unconventional form of human capital, is related to the performance and motivation of existing legal...
Motivation is perhaps the most vexing area when it comes to the postal workforce. The global postal industry is often comprised of people with contracts for life, which limits postal organizations' opportunities to bring about change. The existence of a union culture also places multiple constraints on the way people...
A high-level technical manager told me that the single thing that impressed him the most about our company during his first month was that he went bowling and played miniature golf during company hours. "To have a really happy workforce, you've got to do more than pass out party hats...
If you're a manager or an entrepreneur, what do you do when the job simply isn't meaningful or satisfying enough for your people? What do you do when they're asking themselves, Why am I wasting my time here? Money is seldom an adequate answer. The first is allocating capital. The...
Broadly, training is the planned process by which staff are equipped to carry out their existing tasks; and development is the means by which they are prepared for future roles, for increased or wider responsibilities, and to utilise their potential within the organisation. Training and development are means towards ends,...
