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BNET Resources

10 Tips For Using Windows Instant Messaging For Business: Instant messaging will benefit businesses that work in teams or on projects more than it will many retailers, independent professionals and others. Why? Because IM enhances collaboration, but does not lend itself to opening new relationships. However, aside from the opportunities for time and cost savings, there are risks and...; Tags: Instant messaging, Microsoft Corp., IM, cost savings, collaboration, team, benefit, tool; White papers
Microsoft CRM Conversation Gateway: VOIP - implementation & Customization: Microsoft CRM is winning market share step-by-step from such the traditional CRM providers as Siebel, Saleslogix. This paper explains Microsoft Business Solutions CRM potential in the VoIP direction. Nowadays VOIP-based technologies and Instant Messaging Systems are getting wider and wider spread. Each work desk or each personal computer has one...; Tags: Telephony, Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft CRM, CRM, VoIP, IM, Microsoft Corp., PC, computer; White papers
Using im: Know The Lingo (And 4 Other Tips): Instant messaging (IM) is where users exchange written messages and files in real time, with no charge other than the Internet connection. Instant-messaging systems require you to set up contact lists. This facilitates the exchange of messages between individuals. They also tell you which of your contacts are online at...; Tags: Instant messaging, Microsoft Corp., IM, messaging, Internet, software; White papers
10 Tips For Instant Messaging In Your Business: A technology designed initially for one-on-one personal chats has reached the workplace. Many business people are choosing text-based instant messaging over phone calls and e-mail. They prefer its immediacy and efficiency in getting real-time information from partners, suppliers and colleagues working remotely. Instant messaging is essentially the text version of...; Tags: Instant messaging, Microsoft Corp., IM, workplace, phone, small business, supplier, e-mail; White papers
Facebook Chat: Reports of Aim's Death Greatly Exaggerated: When social networking site Facebook's instant messaging service launched for select users last week, talk of Facebook Chat wholly devouring the IM industry soon followed. The New York Post ran a piece heralding the death of legacy IM client AOL Instant Messenger, which quoted Pali Capital analyst Richard Greenfield: ...; Tags: Facebook, AOL Instant Messenger, IM, Instant Messaging, Internet, Online Communications, Carlos Bergfeld; Blog posts 2008-04-17

Sean Rad: Evolving Online Communication: Sean Rad is a co-founder of Orgoo, a personal communications tool that organizes IM accounts, video chat, video mail, SMS and voice messaging in one place. Rad talks about how he found his target consumer base and the most valuable lessons he learned in starting a company.; Tags: Corporate communications, RAD, SMS, video, IM; Videos 2008-04-09
Plain Spleak-ing: What's Next After Hearst Deal?: Yesterday we analyzed the partnership between the giant Hearst Corp. and pipsqueak, Spleak. Today, I asked Spleak's CEO, Morrie Eisenberg to explain his product, which is part chat-bot, part web-widget, and a mashup tool for professional media content and user generated content to co-exist semi-peacefully. "Spleak...; Tags: IM, Hearst Corp., Spleak, Instant Messaging, Business Structures, Internet, Online Communications, Finance, David Weir; Blog posts 2008-04-17
Archive Your Instant Messages with Simkl: If you rely heavily on instant messaging for business communications, you've probably wished for a way to store conversations for future reference. Simkl archives instant messages to an online server and lets you search and share them. This "history saver" works with virtually all IM clients, from...; Tags: Instant messaging, Rick Broida, Simkl, IM; Blog posts 2008-03-03
Why Sales Pros Hate Instant Messaging: Why Sales Pros Hate Instant MessagingIM Has It's UsesFor the most part, I agree that many salespeople dislike IM. I attribute this dislike to the fact that most salespeople are slow to adopt any tool unless and until it proves to help them close more business.That said, one area...; Tags: Instant messaging, Sales strategy, Sales force management, IM, sales, Sales Pro; Discussion threads 2008-01-10
Why Sales Pros Hate Instant Messaging: The results of my highly unscientific poll suggest that, while sales pros have love email and cellular phones, they hate Instant Messaging, at least when it comes to selling. IM got ranked on the bottom, or near the bottom, by nearly every person who commented. Why...; Tags: Instant messaging, Sales strategy, Geoffrey James, IM, e-mail, phone, sales; Blog posts 2008-01-10
Information Overload Is Nothing New: How many people store a letter opener in the top drawer of their desk these days? O.K., we haven't done a survey, but we're pretty confident that the number would be relatively low. It used to be that you spent a significant chunk of time each day sliding that letter...; Tags: Instant messaging, E-mail, Information Overload, Jeff Palfini, Basex, worker, IM; Blog posts 2008-01-03
Does Instant Messaging Make You More Productive?: Does Instant Messaging Make You More Productive?Prod. booster, for sureAs with many other forms of communication, its all about work ethic and how the employee manages his or her time. The phone and email can also be considered time wasters because some employees do waste time yapping away on the...; Tags: Instant messaging, IM, e-mail; Discussion threads 2007-11-21
Top Web Services of 2007: Yesterday I listed my top software picks for 2007. Now let's turn our attention to the Web, where some truly stellar services appeared and/or evolved this year. Seriously, how did we ever call ourselves productive before the Web came along? Google EverythingÂ I can't pick a single...; Tags: Instant messaging, Web browsers, Channel management, Word processors, Rick Broida, Now Let, Google Inc., Yapta, Zoho Writer, Zoho, SplendidCRM, IM, Meebo, Web; Blog posts 2007-12-20
How to Write More Effective E-mails: How to Write More Effective E-mailsInternal Instant MessageOur firm has instituted an internal, secure Instant Message program to cut down on emails. IM is used to send quick response and also shows who is in, on the phone or busy.BNET you are too generousThank you BNET people I have...; Tags: Instant messaging, Podcasts, More Effective E-mails, e-mail, IM; Discussion threads 2007-06-26
How to Encrypt Everything on Your PC: To paraphrase the old saying, everyone worries about security, but nobody does anything about it. If you're worried about the safety of your e-mail, instant messages, documents, and even voice-over-IP conversations, check out this handy guide from VirtualHosting.com:Â 25 Free Tools to Encrypt Literally Everything. You'll find utilities that can help...; Tags: Instant messaging, E-mail, Rick Broida, PC; Blog posts 2007-10-11
When Work Tools Become Play Tools: When Work Tools Become Play ToolsWell, maybe...Are you asking your salaried people to regularly work unpaid overtime (i.e. >40 hours)? If so, then you have no ethical right to ask them not to conduct personal business while at work. I find it really annoying when companies that break...; Tags: PRODUCTIVITY, Instant messaging, Games, Workforce management, Development tools, tool, game, IM; Discussion threads 2007-05-29
Share Your Desktop (and More) with YuuGuu: If you've ever been on a conference call with clients or co-workers and wished they could see what's on your screen (say, a new product schematic orÂ project spreadsheet), check out YuuGuu. It's part instant-messaging client, part Web-conferencing tool, and part remote-access/sharing utility. On the IM side, YuuGuu...; Tags: Instant messaging, PRODUCTIVITY, Desktops, desktop, Rick Broida, YuuGuu; Blog posts 2007-10-03
Ten Tools for Remote Teams: If you’ve got team members in multiple offices, you probably already use a fair amount of technology. But are you using the right tools for the right job? ...; Tags: Instant messaging, Kelly Pate Dwyer, Real-Time, IM, team, IM client, e-mail, handheld device, phone, video, PDA, camera, worker, handheld, desktop, job, computer, tool; Articles 2007-09-24
Manage Multiple im Programs With Trillian: Manage Multiple IM Programs With TrillianAdium is awesome!!Yes, am an apple fan and I have to say ADIUM (http://adiumx.com) is incredible!!! Gaim (http://gaim.sourceforge.net) is another good multi-protocol IM client that includes google talk, live journal and a spell checker.; Tags: Instant messaging, IM Programs, IM, Adium, Trillian; Discussion threads 2007-04-05
Enjoy Easy Instant Messaging on Your Cell Phone with eBuddy: I'm a huge fan of Meebo, the browser-based instant-messaging service that lets you chat with friends and co-workers on just about any IM network. eBuddy is a similar service, but with one key advantage: There's a mobile version that works on cell phones. Just point your phone's browser to m.ebuddy.com,...; Tags: Instant messaging, Telecom & Utilities, Rick Broida, eBuddy, phone, IM, cell phone; Blog posts 2007-08-30