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- The World Bank Profile: Best Practices in Knowledge Management
- This case study describes how the World Bank instituted a series of improvement efforts, how its focus evolved, and what challenges it faced along the way. The article illustrates how organizations making improvement efforts often intentionally or inadvertently have a synergistic effect. The result is powerful momentum in gaining management...
- Case studies 2003-01-01
- Benefits Of Improvement Efforts
- This paper surveys the process improvement efforts undertaken by programs and projects that incorporate software-intensive systems. In so doing, the report demonstrates the potential of process improvement activities to help contractors and acquirers meet their performance, budget, and delivery time requirements. Additionally, the report identifies several recurring themes: All improvement...
- White papers 2004-09-01
Additional Resources
- WORLD BANK: Mandela launches slum improvement effort ---- cities alliance unveils new initiative.
- M2 PRESSWIRE-17 December 1999-WORLD BANK: Mandela launches slum improvement effort -- cities alliance unveils new initiative C1994-99 M2 COMMUNICATIONS LTD RDATE:171299 BERLIN -- Former South African President Nelson Mandela announced he will serve as a patron to the Cities Without Slums...
- Research articles 1999-12-17
- Software Process Improvement In Lithuania - UAB Sintagma Case Study
- Lithuanian IT companies have a growing interest in the software quality assurance and software process improvement. However, specialized software process models, such as CMM Capability Maturity Model or ISO 15504 SPICE, are not widely known. The object of this paper is a case study of the software process improvement effort...
- White papers 2005-07-05
- Prudential Financial anchors unique government improvement initiative: Davis Productivity Awards recognize state employee performance with national/international impact.(Special Advertising Report)(Advertisement)
- TALLAHASSEE -- Prudential Financial, manager of more than $450 billion for 15 million Americans plus customers in 30 countries worldwide, is the new Anchor Sponsor of the Davis Productivity Awards program - a major government improvement effort admin TALLAHASSEE -- Prudential Financial, manager of more than...
- Research articles 2004-07-01
- Kmart Fails to Sell Off Builders Square Home Improvement Chain.(Originated from Detroit Free Press)
- Apr. 3--Kmart's latest effort to sell Builders Square, its money-losing chain of home improvement stores, has failed. Apr. 3--Kmart's latest effort to sell Builders Square, its money-losing chain of home improvement stores, has failed.
- Research articles 1997-04-03
- Chrysler's extended enterprise. (Chrysler's supplier cost reduction effort has resulted in $3.7 billion in savings since 1989)(Managing the Internetworked Corporation)(Brief Article)
- 00-00-0000 Chrysler Corp. says its efforts of continuous improvement focused across the extended enterprise are paying off. Chrysler reports that its 1997 SCORE Supplier Cost Reduction Effort campaign reached its targeted goal of $1.2 billion in c 00-00-0000 Chrysler Corp. says its efforts...
- Research articles 1997-07-07
- Is Sales Process Wasted Effort?
- Is Sales Process Wasted Effort?Process is required to win.I agree with Julie and Geoffrey--to an extent. To me its a matter of degree. There is plenty of research that shows that companies having no standardized and institutionalized processes by which their salespeople pursue sales opportunities don't sell as...
- Discussion threads 2007-09-27
- Six Sigma Basics-Process Improvement,Goals and Measurements
- The article highlights how six sigma can be helpful in process improvement. Six Sigma is about process improvement with emphasis on the general goal of achieving six-sigma process performance and the use of quantitative techniques to measure the actual performance of a process. Six Sigma provides a new...
- White papers
- Borders Group, Inc. Q3 2008 (Qtr End 11/01/08) Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions Your first question comes from the line of Matthew Fassler - Goldman Sachs Matthew Fassler - Goldman Sachs If we could focus first on gross margin there are two elements to the question. I believe that your year-on-year improvement excluding the...
- Earnings calls 2008-11-26
- The Stanley Works Q3 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions Your first question comes from Peter Lisnic. Peter Lisnic I guess first question on CDIY is if you look at it in dollar terms, $100 million decline in revenue and operating income only down $6 or $7 million, can you give us some...
- Earnings calls 2009-10-21
- A collaborative effort between the city college of San Francisco and San Francisco state university has been awarded a $600,000 grant from the U.S. Department of Education's Fund for improvement of post secondary education
- A collaborative effort between the CiTY COLLEGE OF SAN FRANCISCO and SAN FRANCISCO STATE UNIVERSITY has been awarded a $600,000 grant from the U.S. Department of Education's Fund for Improvement of Post Secondary Education. The grant will be used to develop a curriculum for the Metropolitan Health Academy, a model...
- Research articles 2007-05-31
- Edison International Q2 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Thank you. Operator Instructions Your first question comes from Hugh Wynne - Sanford Bernstein. Hugh Wynne - Sanford Bernstein We just wanted to ask some operational questions regarding Midwest Generation. The marked improvement in availability in Homer City, which had a big impact on earnings,...
- Earnings calls 2009-08-07
- A Fault Classification Approach To Software Process Improvement
- The research presented in this paper is motivated by the demand for process improvement for companies active within software development. High demands on software quality are a reality. At the same time, short development time and low effort consumption are required. This stresses the necessity for process improvement. Empirical research...
- White papers 2006-02-28
- Case Study: IRS Business System Modernization Process Improvement
- This paper provides an overview of applying the SA-CMM Software Acquisition Capability Maturity Model to the IRS Internal Revenue Service modernization effort to establish and implement more effective acquisition management processes and practices. The experience includes the process improvement planning stages of first selecting the SA-CMM as a framework for...
- White papers 2004-03-01
- Efforts at Eastman Chemicals
- In the late 1970s, Eastman was challenged to intensify its emphasis on quality because it lost market share in a major product line. A focused quality improvement effort was undertaken, which resulted in dramatic quality improvements. In 1982, they introduced a Customer Emphasis Program, in which employees identified their customer...
- Case studies 1997-06-10
- Introduction to Six Sigma Experience Levels
- The success of any Six Sigma improvement effort depends upon the teamwork of many skilled participants, each playing a clearly defined role. The network of Six Sigma expertise includes specialists at two broad levels: Project level and Organizational level. As Six Sigma is a company-wide initiative that addresses...
- White papers 2003-01-01
- Process Management Pathways and Pitfalls: Part 2
- Process management is an invaluable part of disciplined management systems and using technology effectively. Reengineering and incremental process improvements can have such a profound impact on organizations that many managers focus almost exclusively on these powerful tools and techniques. But experience clearly shows that if process management isn't well integrated...
- White papers 2003-01-01
- ER Six Sigma Effort Results in 50% Satisfaction Improvement and $4 Million Cost Recovery, Part I
- Six Sigma is often portrayed as a one project-at-a-time type of approach, yet its real power is in a long-term strategic application. This case illustrates how one ER established a three-year goal to become world-class and organized Six Sigma 100-Day Plan teams to achieve that goal. The ER's goal was...
- Case studies 2003-01-17
- ER Six Sigma Effort Results in 50% Satisfaction Improvement and $4 Million Cost Recovery, Part II
- The story of the Morton Plant ER's story illustrates a multi-year strategic use of Six Sigma compared to the more common "one project at a time" approach. While Six Sigma can certainly affect quality and recover costs of quality through a short-term, on a project basis, its power was magnified...
- Case studies 2003-01-31
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