Infonetics Research

Scott Coyne brings nearly 20 years of technology research and information sales and management experience to Infonetics Research, most recently as North American Sales Director with market research firm Ovum and Regional Vice President with market research firm Yankee Group. Scotta s years with hardware, software, and SAN storage solutions companies Mosaic Technology and EMC Magna Computer round out his technology industry rA sumA . Because of his extensive experience with a broad range of communications industry clients, from telecom service providers and vendors to financial industry and consulting firms, Scott is a seasoned veteran at matching clients with the research they need to compete more effectively. Scott graduated summa cum laude with a bachelor of science from the Whittemore School of Business and Economics at the University of New Hampshire. He is based in Infonetics Researcha s Boston Metro office.

With more than 11 years data networking and telecom experience, Jeff is recognized as the leading expert on network security technologies and buying trends. He has expertise in a wide variety of network security technologies including IPSec and SSL VPNs, firewalls, IDS/IPS, content security, and NAC. He also follows managed VPN and security services and providers, network downtime, and emerging technologies, products, and services. Jeff helped build the research methodologies Infonetics Research is known for and is a key driving force behind Infonetics Research's service development, with emphasis on exploring new coverage areas and research methodologies. He is frequently quoted in vendor press releases and trade and business publications, including BCR, Business Week, Forbes, InformationWeek, Investor's Business Daily, InternetWeek, Light Reading, Network World, VAR Business, and the Wall Street Journal, and writes columns for publications such as BCR, Telecommunications International, Telephony Magazine, and VAR Business. He also speaks at industry events such as Network Ventures and RSA. He is a highly sought consultant to startups, service providers, manufacturers, and the investment community, identifying market opportunities and offering advice on positioning, product development, business plans, and M&A activity. He is active in the financial community, educating VCs and investment bankers about new markets and technologies and performing due diligence for funding. Jeff graduated from UC Berkeley in 1995.

Larry joined Infonetics Research in 1992, and is now regarded as one of the telecom/datacom research industry's most knowledgeable executives. His in-depth understanding of telecommunications and data networking vendor products, services, and strategies is driven by regular contact with manufacturers, chip/component suppliers, service providers, test/measurement vendors and the investment community. He is a key driving force behind all of Infonetics Research's service development, and is the primary sales contact for subscription services and reports.

With over 35 years of network industry experience, Michael is recognized worldwide as one of the industry's leading experts in emerging markets, service provider network market trends, and user buying patterns. After graduating from UC Berkeley with a BS in Mathematics, he worked on operating systems and programming language compilers for Arpanet, which later became the Internet. He was the IT Director at Tymshare/Tymnet in the 1970s, where he created network accounting, and in 1978, he led the First Interstate Bank project that developed the world's first pre-Internet in-home banking system. He founded several data networking research firms in the 1980s, and co-founded Infonetics Research in 1990. Michael focuses on IP routers, MPLS, multiservice ATM switches, metro Ethernet, and optical equipment and technologies from customer CPE through the metro to the core, as well as frame relay, ATM, private line, Internet, mobile backhaul, Ethernet, and optical services that service providers offer their customers . He chairs program committees and speaks at industry events around the world, including the Broadband World Forum in Europe and Asia, Telecommunications webinars, Net Events, Carrier Ethernet World Congress, Telecom India, Next Gen WDM/Optical Conference, and GLOBALCOMM, and is frequently quoted in trade and business publications such as Business Week, CNN Money, The Daily Deal, Forbes, Fortune, Investor's Business Daily, Light Reading, NetworkWorld, New York Times, Telecommunications, and The Wall Street Journal. He is a consultant to startups, service providers, manufacturers, and the investment community, identifying new market opportunities, providing due diligence, and advising on positioning, product development, business plans, and M&A activity.

Andrew Schmitt joins Infonetics Research (www.infonetics.com) in March 2009 as a seasoned optical market expert, bringing to Infonetics 18 years of telecom experience, including 14 focused specifically on optical networking. As lead optical analyst, Andrewa s expertise is focused squarely on optical network equipment, service provider optical networks, and optical services, including SONET/SDH, MSPP, crossconnect, WDM, ROADM, packet optical transport, 10G, 40G, 100G, metro, long-haul, etc. In addition to deepening Infonetics' current optical coverage, Andrew is focused on expanding into new optical territory. Prior to joining Infonetics, Andrew founded and managed Nyquist Capital, an equity advisory and consulting firm serving companies in the carrier networking industry and the financial institutions investing in them. While at Nyquist, Andrew produced numerous acclaimed research reports on a range of topics, including Ciscoa s optical module business, Googlea s in-house effort to build datacenter switches, and the impact of Broadcoma s FTTH chipset. Before Nyquist, Andrew held several positions at Vitesse Semiconductor, including Director of Marketing and Systems Engineering, for which he led the business unit that designed and sold products to carrier telecom equipment manufacturers. In addition to authoring regular optical market share and forecast reports for Infonetics, Andrew provides clients with constant expert opinion on hot topics via the Optical Continuous Research Service (CRS), and develops service provider survey research to provide clients with up-to-the-minute market analysis and recommendations based on service provider buying plans and preferences. He is also a consultant to startups, service providers, manufacturers, and the investment community. A noted writer and public speaker, Andrew contributes to many media publications and presents at industry conferences year-round, including the Optical Fiber Conference (OFC), NXTcomm/SUPERCOMM, and the Gilder Technology Conferences. Andrew holds multiple issued and pending patents for TDM switching and interface architectures, earned his BS in Electrical Engineering at the University of California at Santa Barbara, and, when not pondering all things optical, is an avid road cyclist, regularly racing for the NEBC/Cycle Loft team in New England.

Dan is now focused on expanding Infonetics' Next Gen OSS and Policy coverage to include deeper reporting of important communication industry players, technologies, and trends, such as the changing service delivery infrastructure, the evolution of Telco 2.0, the role of integrated communications providers (ICPs), new service models (software-as-a-service, hosted services, third party providers), and new ways for service providers to better leverage their competitive advantages for profit. Dan tracks next gen OSS and policy software, services, subscribers, and equipment, including policy servers, service delivery platforms (SDPs), and subscriber data management (SDM). He is a consultant to startups, service providers and manufacturers, identifying new market opportunities and advising on positioning, product development and business plans. Dan has a BA from Harvard University and an MBA from Stanford University.

Joining Infonetics Research in December 2008, Diane Myers is widely regarded as one of the VoIP industry's top analysts. She brings to Infonetics 14 years of telecom industry analyst and marketing experience, including over 3 years as Strategic Marketing Director for VoIP application software vendor BroadSoft. Diane is a meticulous researcher with expertise in identifying new markets, product positioning, messaging, strategic planning, competitive analysis, and service provider go-to-market strategy. Prior to BroadSoft, Diane was a program manager with Stratecast Partners, where she provided strategic analysis and quantitative assessments of communications services to incumbent service providers and competitive operators. Diane was also a senior manager at FORE Systems (Marconi Communications), where she helped build the Market Intelligence Group, and a senior analyst at In-Stat, NCR, and Eastman Kodak. Diane now leads Infonetics' Service Provider VoIP and IMS coverage, specializing in VoIP and IMS equipment, hosted VoIP services, residential VoIP, and circuit-to-packet migration products and adoption trends of service providers and end-users. Her focus is to deepen Infonetics' VoIP and IMS equipment and services coverage, and to expand into new areas such as hosted unified communications (UC), SIP trunking, and Rich Communications Suite (RCS). Diane has extensive conference experience as a panelist, moderator, speaker, and content developer, and is a consultant to startups, service providers, manufacturers, and the investment community, identifying new market opportunities, providing due diligence, and advising on positioning, product development, and business plans. Diane received her bachelor's degree from Michigan State University and a master's degree from Thunderbird, School of Global Management.

Matthias joined Infonetics Research in 2000. He specializes in voice and data networking technologies deployed by SMBs and enterprises at the desktop, wiring closet, and network backbone, including VoIP, PBXs, voice over wireless LAN, Ethernet switches, layer 4 7 switches, and routers. He authors quarterly market share and forecast reports and annual studies on end-user buying plans for these technologies. He conducts regular briefings with vendors and carriers year-round, including at industry events such as Interop, VoiceCon, and VON, and moderates Webinars for Light Reading. He is frequently quoted in vendor press releases and trade and business publications, including Boardwatch, CNet, eCommerce Times, eWeek, Light Reading, Network World, New Telephony,Telephony Magazine, and VON Magazine, and writes articles for networking publications such as Telephony Online and Telecommunications Magazine. Matthias has a BS in Psychology with a background in statistics, research methodology, and data analysis.

With 15 years as an analyst and journalist in the telecommunications industry, Shira Levine joins Infonetics Research in April 2009 an accomplished expert in the OSS, billing, and service delivery platform markets. She authors several Infonetics equipment market size and forecast reports on policy servers, service delivery platform (SDP) software and services, and subscriber data management (SDM) software and services, as well as an ongoing series of Continuous Research Service (CRS) notes and surveys on important communication industry players, technologies, and service provider trends. In addition to deepening Infonetics' current OSS and policy coverage, Shira is expanding it to include emerging topics such as the changing service delivery infrastructure, the evolution of Telco 2.0, the role of integrated communications providers (ICPs), new service models (SaaS, hosted services, third party providers), and new ways for service providers to better leverage their competitive advantages for profit. Shira speaks at vendor events and tradeshows around the globe, including TeleManagement World and Billing and OSS World, and is a consultant to startups, service providers, manufacturers, and the investment community. Prior to Infonetics Research, Shira was the Senior Analyst in IDCa s Next-Generation OSS and Billing Program, where she expanded the companya s coverage and initiated SDP and telecom analytics market reporting. As a senior research analyst with Stratecasta s OSS Competitive Strategies practice, she covered the OSS/BSS market and service providersa OSS strategies and requirements. Before becoming an analyst, Shira was Executive Editor of America's Network magazine, covering OSS/BSS, network management, service management, provisioning, customer care and billing. She was also the Editor of Telecom Investor and senior editor at Telephony magazine, where she covered the cable TV and telco video markets and regulatory events, including the pivotal Telecommunications Reform Act of 1996. Levine holds a BA in Classics from Amherst College and an MSJ from the Medill School of Journalism at Northwestern University. She is based out of Infonetics' Boston Metro office in Massachusetts.