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information technology and international data group and it operations - All News and Analysis

• Outsourcing Vs. Shared Services

  BNET - 2006-05-30

  There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider to the rest of the company. The second is combined business process and IT outsourcing all done under...

  Tags: Information Technology, International Data Group, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• The Postmodern Manifesto

  BNET - 2006-05-01

  If there's anything harder than predicting the future, it's reaching a consensus about it. The trends affecting IT today are easy enough to spot - outsourcing, globalization, increased regulation, increased complexity and never-ending demands from the business for growth and revenue - but it's much more difficult to figure out...

  Tags: Information Technology, International Data Group, Strategy, Globalization, Tqm/Six Sigma/ISO 9000, Six Sigma, Leadership, Management, It Operations, Quality, Business Operations

• Business Process Outsourcing: IT Makes the Call

  BNET - 2006-02-27

  One critical reason IT should be included in the BPO process is its long experience with outsourcing arrangements. "IT usually has much more experience with outsourcing than the business units, and lots of lessons learned that could be very valuable," says Gartner Research Director. IT best knows how to manage...

  Tags: Business Process, BPO, Information Technology, International Data Group, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting

• Keeping IT Together

  BNET - 2005-09-19

  There is an undeniable trend in outsourcing. From anecdotal evidence such as the bitter cancellation of a billion-dollar-plus, mega-outsourcing deal between a major retailer and its service provider, to IDC's research showing the average size of outsourcing deals dropping significantly even as total outsourcing rises, a new reality is emerging....

  Tags: Information Technology, International Data Group, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting

• Wise Spending

  BNET - 2004-02-01

  From the executive summary: ‘In order to spend their IT dollars more efficiently and improve their IT performance, many agencies are turning to a selective outsourcing model. Selective outsourcing involves an external service provider to perform select, strategic IT functions. This type of engagement allows Government agencies to utilize a...

  Tags: Agency, Information Technology, International Data Group, Advertising & Promotion, Strategy, Outsourcing, Marketing, Management, It Operations, Business Operations, Outsourcing & Subcontracting

• Filing for Divorce

  BNET - 2004-02-01

  The CIO and vice president of IT for Lear, an automotive parts manufacturer that's number 131 on the Fortune 500 list, uses outsourcing to save money and free up his IT budget for other purposes. He holds contracts with three different IT outsourcing vendors for a range of activities, including...

  Tags: Information Technology, International Data Group, Outsourcing, Help Desk, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• What Goes On Behind Your Back

  BNET - 2004-01-15

  Outsourcing is the strategy wherein an organization sub-lets its non-core business activity to an external firm for its implementation. Information Technology IT outsourcing has become the ‘hottest' topic in corporate circles today. While an organization may outsource IT, but its different business units need to develop and sustain their own...

  Tags: Information Technology, International Data Group, Information Technology Outsourcing, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management

• IT's Global Itinerary: Offshore Outsourcing Is Inevitable

  BNET - 2003-09-15

  Offshore outsourcing has become inevitable for corporations, worldwide. The prime aim of organizations for pursuing an outsourcing strategy is to achieve cost-effectiveness in business operations. Moreover, offshoring helps organizations in acquiring world-class IT skills. This enables them to efficiently respond to business opportunities. The paper elucidates trends prevailing in offshore...

  Tags: Information Technology, Offshore Outsourcing, International Data Group, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting

• Office Discipline: Why You Need A Project Management Office

  BNET - 2003-07-01

  From the executive summary: ‘For Years, IT departments have struggled to deliver projects on time and within budget. However, with modern-day emphasis being on getting more bangs for the buck, IT has to rein in projects more closely than ever. The challenge has led many companies to turn to Project...

  Tags: Information Technology, Microsoft Office, International Data Group, Project Management Office, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management

• Bringing IT Back Home

  BNET - 2003-03-01

  From the executive summary: ‘It is no secret that IT outsourcing has a high failure rate. Studies show that 78 % of executives who have outsourced an IT function have had to terminate that agreement early. The top reasons for CIO dissatisfaction: poor service, a change in strategic direction and...

  Tags: Information Technology, International Data Group, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management