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- Tripwire Resources Help IT Organizations Build a Foundation for ITIL With Visible Ops
- The pressures on IT executives are mounting. From business demands for 100 percent system availability to expectations that IT flawlessly meet compliance and security requirements, many IT organizations have turned to best practice frameworks such as the IT Infrastructure Library ITIL. Yet, as IT dives into the literature, they are...
- Research articles 2007-03-05
- Opalis to Showcase IT Operational Process Automation Technology at itSMF USA Conference; Solution Automates Run Book Processes, Enables ITIL Best Practices
- TORONTO -- Opalis Software Inc., the expert provider of enterprise software used to integrate and automate routine IT operational processes and achieve an automated data center, today announced it will showcase its IT process automation solutions at the IT Service Management Forum USA itSMF USA, one of the nation's fastest-growing...
- Research articles 2006-09-18
- Straddling the Divide between IPT and IT: Clarus Systems Harnesses the Power of ITIL to Optimize IP Telephony Investments
- Company's Approach Helps Organizations Capitalize on Best Practices to Align Voice and IT Departments for Successful IP Communications Projects
- Research articles 2008-02-26
- Cendura Introduces IT Infrastructure Library (ITIL) Solution That Delivers Control and Visibility to Information Technology Organizations
- Cendura, a leader in continuous IT control solutions for enterprises, (www.cendura.com), today announced at the IT Service Management Forum in Long Beach, CA, the release of a solution that allows IT organizations implementing ITIL IT Infrastructure Library or COBIT processes to measure and inspect the effectiveness of the services delivered....
- Research articles 2004-09-27
- TeamQuest Supplies ITIL Implementation Best Practices for IT and Business Managers
- CLEAR LAKE, Iowa -- TeamQuest Corporation, the global leader in IT Service Optimization ITSO, has created a five-part, white paper series on Information Technology Infrastructure Library ITIL suggesting IT departments begin the ITIL process with capacity management to gain immediate results and savings.
- Research articles 2006-06-28
- Opsware Introduces IT Automation Solution to Address European Compliance and Best Practices; Top-Ranked Server Automation System Enables Major Compliance Initiatives Including ITIL and COBiT
- PARIS -- Opsware Inc. (Nasdaq:OPSW), the leading provider of IT automation and utility computing software, today announced that the recently launched Server Automation System SAS, now supports major European compliance and best practices initiatives. The release, code-named Darwin for its evolution of IT automation, is the brainchild of distinguished CTO...
- Research articles 2005-06-27
- The Reasoning Behind ITIL Is That Certain Functions Are Imperative In Managing High-Quality IT Services - IT Service Management
- DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c38919) has announced the addition of "IT Service Management" to their offering.
- Research articles 2006-06-29
- Squeezing the most value from IT may require learning the definition of ITIL.(IT SERVICE MANAGEMENT)
- The desire to use information technology IT as a strategic business tool is driving interest in a set of documents known as the IT Infrastructure Libra, or ITIL. This document set contains emerging de facto standards for delivering and managing I The desire to...
- Research articles 2006-05-01
- Opalis Enables ITIL-Based Processes With Run Book Automation; Leading Analyst Firm's New Report on RBA Evaluates Opalis as a Vendor, Highlights the Potentials of This New IT Operations Approach
- TORONTO -- Opalis Software, Inc., the expert provider of enterprise software used to integrate and automate routine IT operational processes and achieve an automated data center, announced today use of its technology for automating run book processes and enabling ITIL best practices. Run Book Automation RBA is gaining momentum as...
- Research articles 2006-08-22
- Serena Software Delivers New Change Governance Professional Services; ITIL Certification and Consulting Services Help Customers Adopt and Enforce Processes to Command Change Across the Enterprise
- SAN MATEO, Calif. -- Serena Software, Inc., the Change GovernanceTM leader, today announced new services for IT managers who need to command change across organizational silos. Serena's new certification and consulting services enable companies to adopt best practices for IT operations processes that improve the quality of functions such as...
- Research articles 2006-05-31
- Siemens Business Services Furthers Investment in IT Service Management Training; Trasys to Train Siemens Technical Professionals on Updated Information Technology Infrastructure Library Best Practices
- NORWALK, Conn. -- Siemens Business Services, Inc. today announced that as part of its continued investment in ITIL awareness and training, the company has contracted Trasys to facilitate the delivery of classroom and e-learning instruction on updated ITIL best practices to all of its IT service management professionals.
- Research articles 2005-10-04
- Entuity and Excel Networks Partner to Assist Enterprises with IT Service Management and ITIL Best Practices
- -- Excel Networks Joins ECPnet and Kicks Off Relationship with Seminar Series --
- Research articles 2007-04-02
- BMC PROMOTES IT SERVICE MANAGEMENT EXPERIENCE IN CHINA
- AsiaInfo Services 06-09-2004 BMC Promotes IT Service Management Experience in China CHINA, Jun 09, 2004 SinoCast via COMTEX -- BMC, a leading provider of e-businesssystems management software with the fastest guaranteed implementation, hold a AsiaInfo Services 06-09-2004...
- Research articles 2004-06-09
- Opalis to Present on Automating Critical ITIL Processes at Pink Elephant's IT Service Management Conference
- TORONTO -- Opalis Software, Inc., the leading provider of Run Book Automation RBA software that orchestrates, integrates, and automates IT operational processes, today announced Denise Jackson, director of Professional Services, will be speaking on automating critical ITIL processes at Pink Elephant's annual International IT Service Management Conference and Exhibition next...
- Research articles 2007-02-13
- Maximo IT Service Management: Leveraging ITIL
- This paper gives you detail of how Information Technology Infrastructure Library ITIL has paved the way by providing a nonproprietary, concrete framework for implementing service management best practices appropriate with overall business objectives. Basing IT processes on ITIL guidelines enables organizations to effectively manage IT changes, assets, personnel, and service...
- White papers 2005-04-11
- Business Process Management - The Key To ITIL Success
- As IT organizations worldwide make the conceptual transition from managers of technology assets to providers of quality-managed services, many are turning to the Information Technology Infrastructure Library ITIL as a source of standardized best practices for service-oriented IT management. The goal of ITIL is to improve the quality and efficiency,...
- White papers 2006-06-01
- Harnessing the Power of ITIL
- ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Proper implementation is essential for getting the most out of ITIL: IT leaders should understand...
- White papers 2008-04-18
- ITIL - One Step at a Time: A Worry Free Approach to Implementing a Pragmatic ITIL Solution
- The Information Technology Infrastructure Library ITIL is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can...
- White papers 2009-09-01
- Opsware Automation Suite Speeds Adoption of ITIL Best Practices for IT Organizations Worldwide
- New Opsware ITIL Acceleration Solution Is First to Deliver End-to-End ITIL Standardization
- Research articles 2007-04-02
Additional Resources
- Oblicore Demonstrates Thought Leadership in Service Level Management and ITIL in Q3
- Industry Recognition Supports Oblicore's Leadership Position CAMBRIDGE, Mass. -- Oblicore, a leading provider of service delivery management software and best practices, today announced the company's third quarter 2006 successes, including continued industry thought leadership and company momentum. Oblicore continued to demonstrate its value in solving the complex problem of...
- Research articles 2006-10-31
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