Information Today Inc.

News & Analysis

information today inc. and sales - All News and Analysis

• ITI to donate 20 percent of booth sales to disaster relief.(CORPORATE GIVING AND ALTRUISM)(Information Today Inc.)(Brief article)

  - 2006-07-01

  Information Today, Inc. has announced that it will make a donation to Hurricane Katrina relief efforts. Twenty percent of total booth sales at the SLA (June 11-14 in Baltimore) and ALA (June 21-28 in New Orleans) annual conferences will be donated to relief funds. ...

  Tags: Information Today Inc., sales

• What's In It For Me?

  BNET - 2004-08-01

  From the executive summary: ‘When it comes to channel management, many are quick to equate success with the quality and quantity of leads that pass through a given point within a given time frame. However, true partnerships are not built on leads alone. What follows are five strategies that will...

  Tags: Information Today Inc., Pricing, Business Structures, Channel Management, Sales Channel, Operational Planning, Strategy, Marketing, Finance, Sales, Business Operations, Management

• The Failure Of CRM To Break The Wave Pattern Of Sales

  BNET - 2003-10-13

  From the executive summary: ‘No matter what the size, truly effective businesses use a systematic approach to all aspects of their operations--from receiving calls to accounting process to shipping products to the end user. Management considers details and measures quality. Sales management is no exception. Although millions of dollars have...

  Tags: Information Today Inc., CRM, Sales Management, Sales Strategy, Sales Force Management, Sales

• Balancing Act

  BNET - 2003-08-01

  In many cases, service or efficiency is mutually exclusive. More and more technology floods the market promising increases in the number of sales proposals drafted, the number of calls handled, the number of marketing campaigns completed. Too often, however, these productivity enhancements are achieved by cutting away at the personal...

  Tags: Information Today Inc., Sales Strategy, Sales Force Management, Marketing Research, Sales, Marketing

• Creating CRM-Based Budgeting And Forecasting Models

  BNET - 2003-07-09

  From the executive summary: ‘Key to creating a successful Customer Relationship Management CRM model is finding the structure that provides the right balance between complexity, usability, and cost. For example, models with great numbers of fixed elements embedded in their logic are easy to employ; they require fewer user decisions....

  Tags: Budgeting, Information Today Inc., CRM, Forecasting, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software

• Driving Sales

  BNET - 2003-07-01

  Experts suggest that companies ought to improve their customer service efforts to succeed in the global economy. The process involves supporting customers and dealers. Customer service efforts involve focusing on customer interaction center, marketing, lead management, and data quality. Hence, focusing on the needs of customers can enhance the growth...

  Tags: Customer Service, Information Today Inc., Sales, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

• Partners Are Customers, Too

  BNET - 2002-12-01

  From the executive summary: ‘Selling through a third-party channel can be a costly endeavor. There are costs for training, marketing communications, and sales incentives. Although an indirect model can help an organization expand its sales and customer support reach, experts argue that the value of third-party channel is not substantial...

  Tags: Information Today Inc., Partner Relationship Management (PRM), Sales Strategy, Sales Force Management, Marketing Research, Enterprise Software, Software, Sales, Marketing

• Happy Employees Equal Happy Customers

  BNET - 2002-11-01

  Companies can no longer afford to keep workforce management and CRM in separate silos. HR executives and CRM strategists are rarely bedfellows. Yet getting the most out of customer contacts so patiently requires competent personnel management that the disconnect is hard to justify. Tools for workforce management, call center management,...

  Tags: Information Today Inc., Call Centers, Recruitment & Selection, Customer Relationship Management (CRM), Workforce Management, Sales Force Management, It Operations, Human Resources, Enterprise Software, Software, Sales

• Profiling the Chief Customer Officer

  BNET - 2001-01-01

  Is the chief customer officer a meaningful addition to the widening CXO pantheon, or just a flavor-of-the-moment corporate deity? All the forces of gravity suggest the chief customer officer CCO position needs to exist. Organizations are deploying CRM strategies and technologies, embracing one-to-one marketing and building multichannel, or hybrid, selling...

  Tags: Information Today Inc., Officer, Chief Customer Officer, Sales Strategy, Strategy, Sales Force Management, Sales, Management

• The Human Touch

  BNET - 2001-01-01

  With the arrival of technology oriented tools and processes on the business scene, most sales related activities have become tech-savvy. The Internet has had a major impact on the sales process. At one time, it was thought that with the Internet round the corner, the salesforce would soon become obsolete....

  Tags: Information Today Inc., Sales Strategy, Internet, Sales Force Management, Sales