BNET Industries
Last Fiscal Year Sales:$17.5M
- Private
- US
Dow Jones Description
Inforonics meets today's business needs for secure, fully-hosted, fully-managed IT solutions and technical support services. For over 40 years, Inforonics has evolved its business to continually respond to the changing IT requirements of the growing enterprise. Inforonics specializes in providing customized managed service solutions, technical support, application management and Software-as-a Service (SaaS) enablement. Inforonics delivers customized IT business solutions that reduce infrastructure and operational costs and free-up valuable internal resources to focus on more mission critical tasks.
President
Bruce MillsNumber of Employees 380
Peer Companies
NAICS Code Computer Systems Design Services: 541512
Recent Events
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Inforonics Streamlines Support Processing for Leading Mobile Application Client
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Inforonics Acquires Vigilant Enterprise Solutions
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Inforonics Launches Technical Support Outsourcing Podcast Series
News & Analysis
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inforonics llc - All News and Analysis
Inforonics Achieves SAS 70 Type II Certification for Effective and Secure Operations
Thorough Certification by Independent Service Auditing Firm Confirms Inforonicsâ?? Dedication to Value and High Quality Operational Standards LITTLETON, Mass. -- Inforonics, LLC, a premium service...
Inforonics Ramps With Technical Support Outsourcing Podcast Series
Wireless News 05-19-2009 Inforonics Ramps With Technical Support Outsourcing Podcast Series Type: News Inforonics, an outsourced technical support and service availability management provider, said it has released a new four- part podcast series, detailing case studies of Inforonics' clients benefiting from...
Inforonics Launches Technical Support Outsourcing Podcast Series
Leading Onshore Technical Support Outsourcing Provider Shares Common Scenarios for Ideal Outsourcing Opportunities in Four-Part Podcast Series LITTLETON, Mass. -- Inforonics, LLC, a premium outsourced...
Kadient Selects Inforonics to Deliver 24-Hour Technical Support to End Users
Leading sales enablement software provider benefits from efficient and effective outsourced technical support implementation LITTLETON, Mass. -- Inforonics, LLC, a premium outsourced technical support and customized service availability management provider, announced today that it has signed Nashua, NH-based Kadient, a sales enablement software provider, to deliver 24 X 7...
ZeeVee, Inc Selects Inforonics to Deliver End-User Support for Its Pioneer Home Media Localcasting Product
Inforonics to provide extended hours of technical support for innovative home entertainment solution LITTLETON, Mass. -- Inforonics, LLC, a premium outsourced technical support and custom managed services provider, announced today that it has signed Littleton, MA-based ZeeVee, Inc., the creator of ZvCast[TM] technology for localcasting online video and other...
Inforonics Partners with CA to Deliver Comprehensive Systems, Network and Application Monitoring and Management Solutions
Managed hosting services provider offers management for CA's Network and Voice Management and Application Performance Management solutions LITTLETON, Mass. -- Inforonics, LLC, a custom managed services and branded, outsourced technical support provider, announced today that it is partnering with CA, Inc. to provide services that help to ensure the...
Inforonics Attains Gold Certified Partner Status in Microsoft Partner Program
Managed hosting and outsourced technical support provider recognized for providing outstanding service and support for Microsoft products and technologies LITTLETON, Mass. -- Inforonics, LLC, a custom managed services and branded, outsourced technical support provider, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program. As...
Inforonics Delivers Managed Services and Technical Support to Mzinga's Business Social Media Platform
Proven outsourced hosting infrastructure and technical support solutions to support Mzinga pervasive online communities LITTLETON, Mass. -- Inforonics, LLC, a custom managed services and outsourced, branded technical support provider, announced today that it has entered into a three-year agreement to provide managed hosting and support services for Burlington MA-based...
Survey Reveals Acceptance of Outsourced Technical Support Centers
Survey indicates continued dissatisfaction with off-shore customer service LITTLETON, Mass. -- According to survey results released today by Inforonics, LLC, 90 percent of call center customers understand that they are working with technical support not provided directly from the vendor. Ninety-four percent of respondents said that the quality of...
Inforonics Gets Microsoft Partner Certification
Wireless News 03-06-2008 Inforonics Gets Microsoft Partner Certification WIRELESS NEWS-March 6, 2008-Inforonics Gets Microsoft Partner Certification C2008 10Meters - http://www.10meters.com Inforonics a custom managed services and branded, outsourced technical support provider, announced that after a two month initiative to achieve...
Decision Makers
| Name (plus bio) | Position |
|---|---|
| Bruce Mills | President |
| Tom Pellegriti | Chief Financial Officer |
| Candace Verhulst | Vice President |
| Jeff Roberts | Vice President of Client Services |
| Ted Wilbur | Vice President of Network, Security and Systems |
| Bob Murphy | Director, Sales |
| Joe Venskus | Director of Technical Services |
| Scott Taylor | Director of Support Technology |
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | President | Current |
| Inforonics, LLC | director of professional services | Current |
| CEO Roundtable, LLC | Board of Directors | Current |
| AT&T Inc. | director of systems integration | Former |
| Digital Equipment Corporation | Former | |
| Southern New Hampshire University | Master of Business Administration | Former |
| Southern New Hampshire University | Bachelor of Science Degree In Business Administration | Former |
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Chief Financial Officer | Current |
| Inforonics, LLC | Vice President of Finance and Operations | Current |
Candy began her career at Inforonics in 1969. Since then, she has built an impressive background in technology, especially as it relates to the publishing marketplace. She began as a computer programmer and has held several positions in data processing, systems analysis, software development, database architecture, workflow management, text processing and database publishing. Additionally, Candy has had significant client services responsibilities with heavy involvement in most of the Inforonics clients including major metropolitan and corporate libraries and traditional publishers ranging from large international publishers to smaller specialty publishers. She has worked extensively with publishers on repurposing their creative content for use across multimedia platforms. Candy founded and led the company's Internet development team and is responsible for the design of many of the Inforonics proprietary tools. Candy was named vice president in 1999.
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Vice President of Client Services | Current |
| U.S. Army | Owner | Former |
| Inforonics, LLC | Director of Client Services | Former |
| Inforonics, LLC | Content Specialist | Current |
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Vice President of Network, Security and Systems | Current |
| Putnam Investments, LLC | Associate Vice President of Unix Systems | Former |
| Internet Services Group | Director of Technical Operations | Former |
| Inforonics, LLC | Director of Network, Security and Systems | Former |
| DBA | Former | |
| Worcester Polytechnic Institute | Bachelor of Science Degree In Computer Science | Former |
Robert E. "Bob" Murphy has been the director of business development for the Indiana Dept. of Commerce and was recently appointed deputy executive director -program operations for the Dept. of Commerce by Lt. Governor Joe Kernan. Mr. Murphy is a business executive with extensive private industry experience in management and sales. He has been with the Indiana Dept. of Commerce since 1998. For a period of about ten years prior to that he held executive positions at Anchor Glass Container Corp., where he managed national and international sales and sales support efforts. Prior to his service at Anchor Glass, he served as vice president of sales for Diamond-Bathurst, also a glass container manufacturer, in Indianapolis and then as Diamond-Bathurst's vice president and general sales manager at the company's corporate offices in Pennsylvania. He is a 1960 graduate of Boston College and served as an officer in the U.S. Marine Corps for eight years.
| Organization | Position | Status |
|---|---|---|
| Real Estate Academy of Leadership | Executive Director, Program Operations, Dept. of Commerce | Current |
| Inforonics, LLC | Director, Sales | Current |
| Sun Microsystems, Inc. | Former | |
| Digital Equipment Corporation | Former | |
| StorageTek | Former | |
| Boston College | MBA in Marketing | Former |
Joe Venskus has over 25 years of experience in customer service/call center technology, software sustaining engineering and telecommunications/networking. He brings with him industry experience in a number of vertical sectors including manufacturing, finance, insurance, telecommunications/networking, healthcare and utilities. Joe is responsible for building, maintaining and updating technical support infrastructures and programs. Prior to joining Inforonics as director of technical services, Joe held senior-level positions with a number of major companies in the computer industry, including Concerto SW, FTP Software, Inc., BBN Communications, Data General Corporation, Computervision Corporation and Wang Laboratories.
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Director of Technical Services | Current |
| Data General Corporation | Former | |
| Computervision Corporation | Former | |
| Computer Vision | Former | |
| Wang Laboratories | Former |
Scott Taylor is the director of Support Technology at Inforonics. He began work at Inforonics in 1996 and has held several positions including computer programmer, graphic designer, systems architect, technical lead and program manager. His team includes software and system engineers who are responsible for the maintenance, monitoring and support of complex internet applications on a 24 x 7 basis. Scott holds a Bachelors of Science degree from the University of New Hampshire in Hospital Management and Policy.
| Organization | Position | Status |
|---|---|---|
| Inforonics, LLC | Director of Support Technology | Current |
| Inforonics, LLC | program manager | Former |
| Inforonics, LLC | graphic designer | Former |
| University of New Hampshire | Bachelors of Science Degree | Former |
Executive News
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Inforonics Achieves SAS 70 Type II Certification for Effective and Secure Operations
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