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Infosys Technologies Ltd. is in the Technology Industry
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Infosys: Lean Times Benefit Outsourcers
If Infosys is any kind of guide, companies haven't responded to the economic slowdown by slashing away at their IT budgets but by switching to providers who can do the job for less. Infosys posted its first ever billion-dollar profit in the year that ended March 31,...
Globalization Of Product Development
High-tech companies achieve success not only when they bring their products to market quickly - but also when they create and develop the right products at the right time, that are well aligned with customer needs. In Part one of this paper, author discussed the reasons why many leading companies...
Re-Envisioning Operations: CEO Playbook For A Converged Future
Telecom firms are experiencing a fresh round of opportunities and challenges in the flat world. The combined impact of globalization, demographics, deregulation, and technology change is driving the need for operational transformation. With changing value propositions, telecom firms must, in effect, flatten their businesses and become more agile. Telecom CEOs...
Sales Force Automation (SFA) For An Effective DSD Sales Force
Sales Force Automation (SFA) is a vital tool that enables and empowers Direct Store Delivery (DSD) sales teams to make accurate spot decisions. This Infosys paper highlights the functions that Direct Store Delivery (DSD) enterprises must build to enhance sales force effectiveness and productivity. Sales managers in DSD firms need...
Enabling Enhanced Consumer Centric-Planning
Price optimization solutions provide a scientific approach to help retailers improve margins and increase sales. However, implementing the solution involves significant risks and challenges. This paper provides insights into the strategies, methodologies and best practices that can help retailers mitigate these risks and maximize the benefits of price optimization packages.
Enabling Collaboration in Automotive Retailing
This paper provides a contextual layout of the auto-retailing segment in North America and Europe, outlining the challenges and the business impact posed by the current Information Technology (IT) landscape. It highlights Infosys' approach to the business problem, suggests steps to improve efficiency and effectiveness, and offers recommendations to Original...
Infosys Integration & Collaboration Solution Helps Mercy Health Plans Enhance Customer Satisfaction
Customers of healthcare companies get impatient with Customer Contact Representatives (CCRs) who are unable to offer timely responses to queries. This, in turn, affects company reputation and business. Very often, CCRs cannot focus on customers due to data inconsistency across applications and lack of integrated information to respond quickly and...
Europe Auto: Need for OEM-Dealer Integration Accelerated by Changes in Block Exemption Regulation
Changes to the Block Exemption Regulation (BER) are meant to increase the competitiveness of the European automobile industry. The key elements include allowing either selective or exclusive distribution arrangements, disengaging dealerships and service, providing greater role for intermediaries and broader definition of original spare parts. In order to take advantage...
Creating a Strategic Measurement System
In the hyper competitive environment that markets are today, the shelf life of any source of competitive advantage has dramatically reduced. Only those companies that constantly innovate all facets of business in congruence with their fast evolving environment can hope to remain ahead. While many companies have recognized this need...
Global Engineering: The New Imperative for the Aerospace Industry
The Aerospace industry is interestingly poised as demand is primed to outstrip supply. Efforts to increase supply must contend with higher development costs and increased time to market, caused at least in part by a paucity of engineering skills. In response, the industry is looking to build a business model...
Strategies for the Automotive Supplier Industry
There is a pressing need for the automotive supplier industry to move away from its current practice of being a mere parts-and-modules provider to becoming a solution provider. In this role, suppliers must play a proactive role toward helping their automotive customers tackle challenges pertaining to cost, quality, time-to-market and...
Operational Risk and Probabilistic Networks - An Application to Corporate Actions Processing
With the Basel deadlines fast approaching, most affected banks are scrambling to get their operational risk management act together. The Basel defined requirements for loss history is fairly stringent - to use any one of the actuarial approaches, organizations would need to have at least three years (preferably five) of...
Leveraging Service Oriented Architecture for Competitive Advantage
QCSI, a leading provider of healthcare payor solutions, wanted to expand its technology leadership in the healthcare payor market by taking its core applications to the next-generation architecture. It required a product that was highly interoperable, location-transparent and which could easily integrate with other applications. QCSI partnered with Infosys to...
Understanding the Role of Technology in Anti-Money Laundering Compliance
In an effort to detect potential money laundering schemes, many financial institutions have deployed anti-money laundering (AML) detection solutions and enterprise-wide procedural programs. These solutions worked by establishing fixed rules-based monetary thresholds and detecting specific money laundering patterns and user scenarios that breached those thresholds. As new schemes were developed,...
VoIP as the First Step in IP Services
Communications service providers should address the changes that Voice-over IP (VoIP) heralds, especially because VoIP is a foundational technology that will allow industry leaders to leverage IP investments to offer additional services and dramatically improve their competitive position in the converging marketplace. Similar to the business market, the Consumer Market...
New Services, New Paradigms
With communication service providers (CSPs) recognizing the need for launching new services and faster ROI, they are facing three key challenges, namely, network flexibility, rapid service development, and operational efficiency. Today, majority of the revenue of communication service providers (CSPs) comes from traditional services, which is a declining segment of...
Making HCOs Responsive, in Real Time
Healthcare organizations (HCOs) have made significant long-term investments in call centers and online endeavors. However, very few HCOs are able to consolidate and present data on membership, claims, billing and plans in real time to enable members and providers to make informed decisions. The onus is usually on the HCO...
Application Portfolio Management: A Portfolio Approach to Managing IT Applications Can Help Banks Improve Their Business Performance
The paper informs that although financial services organizations have long adopted technology to enhance business efficiency, a piecemeal approach to IT planning and management has led to poor business-IT alignment and redundant applications. Managing IT applications as a portfolio can significantly enhance business-IT fit. It allows IT-related strategic and operational...
Top Five Imperatives for Banks in 2005
The paper outlines that banks are realigning their businesses and strategies to adapt to developments in the external environment and it is important that they strike a balance between continuity and change. This involves five main imperatives in 2005: Basel II Compliance, Resource Optimization, Information Security, Shareholder Value and Customer...
Corporate Performance Management (CPM) Based on Best Principles
Globalization and the technology revolution herald an era of intense competition. At the same time, increased regulatory and investor pressures reemphasize the need for predictable corporate performance. In this context, global corporations are making incremental improvements to their management processes. However, the need of the hour is to make integrated...
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Infosys Technologies Ltd. Company Info
NAICS Code
Custom Computer Programming Services: 541511
